An Away Move Posted 1 March 2016 Share Posted 1 March 2016 New match tickets released today for Gold and Family Fox members. Have been trying to log on for the last hour without a sniff of success.... Have to be patient I guess. Even if all Gold and Family members were trying to log-in, surely it can't be that many people causing the server to crash? Link to comment Share on other sites More sharing options...
Zed4q Posted 1 March 2016 Share Posted 1 March 2016 Was thinking the same thing. Thinking of giving up and just making a trip to the ground Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 Was thinking the same thing. Thinking of giving up and just making a trip to the ground 200 mile round trip for me! Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 My password is not even recognised (when I get that far!) and it is correctly 'remembered' by the browser and always works. Grrrr! Link to comment Share on other sites More sharing options...
kingcarr21 Posted 1 March 2016 Share Posted 1 March 2016 ive managed to get on the website and its saying sold out Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 ive managed to get on the website and its saying sold out I've just managed to log in, finally. Are you a Gold member? I am and I can now select tickets for the Southampton and West Ham games. I spent an hour trying to buy a Palace ticket the other day, when the sold out sign disappeared. Then it dawned on me that tickets were still on sale to STH only. Link to comment Share on other sites More sharing options...
ramboacdc Posted 1 March 2016 Share Posted 1 March 2016 i got in in the end....then remembered i have to call! Link to comment Share on other sites More sharing options...
kingcarr21 Posted 1 March 2016 Share Posted 1 March 2016 I've just managed to log in, finally. Are you a Gold member? I am and I can now select tickets for the Southampton and West Ham games. I spent an hour trying to buy a Palace ticket the other day, when the sold out sign disappeared. Then it dawned on me that tickets were still on sale to STH only. im a STH. Im not trying to get a ticket I was just seeing if I could log on Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 im a STH. Im not trying to get a ticket I was just seeing if I could log on Thanks for trying it out. Seems like we both were able to log on around the same time. Perhaps the club were doing something at the back end of the website for about an hour or so beforehand? Link to comment Share on other sites More sharing options...
nnfox Posted 1 March 2016 Share Posted 1 March 2016 Been trying to call all morning with zero success, I have also tried emailing them a bit of a rant and even that has been rejected! It never used to be this hard, getting Newcastle tickets was similarly difficult but before that there were no major problems. I wonder if they are being subjected to some sort of cyber attack? Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 Been trying to call all morning with zero success, I have also tried emailing them a bit of a rant and even that has been rejected! It never used to be this hard, getting Newcastle tickets was similarly difficult but before that there were no major problems. I wonder if they are being subjected to some sort of cyber attack? I'm having zero problems logging in now and getting access to the new fixtures. Might be worth clearing your history/cache and then trying again? Link to comment Share on other sites More sharing options...
nnfox Posted 1 March 2016 Share Posted 1 March 2016 I'm having zero problems logging in now and getting access to the new fixtures. Might be worth clearing your history/cache and then trying again? I'm Family Fox so can't purchase online - got to do it over the phone. And at last - I am in the queue system. Another 30 minutes and I should be through! Link to comment Share on other sites More sharing options...
An Away Move Posted 1 March 2016 Author Share Posted 1 March 2016 I'm Family Fox so can't purchase online - got to do it over the phone. And at last - I am in the queue system. Another 30 minutes and I should be through! Good luck! Family Fox Tickets are difficult to get now I believe? Link to comment Share on other sites More sharing options...
kingcarr21 Posted 1 March 2016 Share Posted 1 March 2016 I will sit here and wait for nnfox to post in 30 mins with the biggest rant when he gets through and doesn't get a ticket. Or even worse gets to the front of the queue and gets disconnected. Ive known that to happen a few times. Link to comment Share on other sites More sharing options...
Bayfox Posted 1 March 2016 Share Posted 1 March 2016 I'm staggered how bad the online system is, when they get some sort of volume, the P3 away tickets for Arsenal and Watford ****ed the website at midnight, how can places like ticketmaster or alike cope with demand from thousands yet our system doesn't seem to be able to cope with a few hundred if that. God help us if we end up in the charity shield next year. selling wembley should be fun Link to comment Share on other sites More sharing options...
nnfox Posted 1 March 2016 Share Posted 1 March 2016 I have purchased my tickets for both games - no problems once I got through. The girl I spoke to said that there had been a problem with the website this morning but the phone system problems are down to huge demand and only three of them manning the phones which I am staggered by. Link to comment Share on other sites More sharing options...
ramboacdc Posted 1 March 2016 Share Posted 1 March 2016 I'm staggered how bad the online system is, when they get some sort of volume, the P3 away tickets for Arsenal and Watford ****ed the website at midnight, how can places like ticketmaster or alike cope with demand from thousands yet our system doesn't seem to be able to cope with a few hundred if that. God help us if we end up in the charity shield next year. selling wembley should be fun they use the "seetickets" system. if you have ever tried to book through see tickets for a big gig (glasto, leeds, stone roses spring to mind) you will know their servers are made from jelly and papier mache. Link to comment Share on other sites More sharing options...
ramboacdc Posted 1 March 2016 Share Posted 1 March 2016 I have purchased my tickets for both games - no problems once I got through. The girl I spoke to said that there had been a problem with the website this morning but the phone system problems are down to huge demand and only three of them manning the phones which I am staggered by. i did wonder why i still cant get in the queue. i just ring every half hour. the company thinks i have a bladder issue now! Link to comment Share on other sites More sharing options...
Monk Posted 1 March 2016 Share Posted 1 March 2016 Crap, that means Monday next week will be a stampede. Link to comment Share on other sites More sharing options...
Lestagirl Posted 1 March 2016 Share Posted 1 March 2016 I know its not possible for everyone but I stayed up til midnight and got mine... no problems then but the site was slow to move on, as in when I clicked to put in basket, not instant, but all in all took maybe 10 mins to get tickets for both matches and pay..and make change to paper tickets instead of load to card. Good luck to everyone trying to get tickets. Link to comment Share on other sites More sharing options...
CloudFox Posted 3 March 2016 Share Posted 3 March 2016 How's the availability for Southampton and West Ham games looking? Thinking of trying my luck on Monday... Link to comment Share on other sites More sharing options...
DB11 Posted 3 March 2016 Share Posted 3 March 2016 How's the availability for Southampton and West Ham games looking? Thinking of trying my luck on Monday... Every single gold member could buy a ticket and it would still reach silver members so availability wise you've nothing to worry about..... whether there is a surge of people trying to log in on Monday that causes the site to crash, however, is another matter Link to comment Share on other sites More sharing options...
CloudFox Posted 4 March 2016 Share Posted 4 March 2016 Every single gold member could buy a ticket and it would still reach silver members so availability wise you've nothing to worry about..... whether there is a surge of people trying to log in on Monday that causes the site to crash, however, is another matter Haha I thought that might be the case, cheers! Worth a try then Link to comment Share on other sites More sharing options...
CloudFox Posted 7 March 2016 Share Posted 7 March 2016 Anyone having any trouble with this again tonight? Tickets for Silver members supposed to be released for the Southampton and West Ham games, but still not even giving the option to select anything.. Link to comment Share on other sites More sharing options...
red5 Posted 7 March 2016 Share Posted 7 March 2016 The most tin-pot football web-site ever Link to comment Share on other sites More sharing options...
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