CharlieTraveller
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Posts posted by CharlieTraveller
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24 minutes ago, mozartfox said:
I live in Austria and only experienced some minor issues last SaturdaY. Generally all the previous games have been fine. May be you have an internet issue?
No internet issue - I finally received a notification that 35 minutes of the game was not broadcast due to a technical issue on their side. This is not the first time.
The point I have is why should it even be a question as to whether I get a refund or a credit?
LCFC are putting the blame on StreamAMG and asking if refunds will be given.... whilst my money - as do many others - sits in their account.
It's a no-brainer - if you advertise a service, and I pay for it but don't receive it as described, I should get a refund or at least an option of a credit for the next live game.
I'm just waiting to read from them '...at least you would have seen the penalty!'
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For the second time in two weeks the Fox Hub overseas live match service failed. I live in northern Europe and the highlight of my week is following the Foxes.
The service had 'technical problems' for the first 35 minutes of the game but by that time we all headed out into town to see if we could find it playing anywhere else.
I paid for a service - and now LCFC administration is seeing whether I can receive my money back from StreamAMG media - which is in itself a joke as this service is promoted by LCFC and therefore it is their responsibility. LCFC receive a licence fee from AMG.
If anyone else suffered problems then let me know. A County Court Judgement for a tenner seems ludicrous but if there are hundreds of us all suffering from having our money taken but not receiving the service, then maybe City Admin might take note.
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Live Match Streaming Service - Failure with No Refund
in Leicester City Forum
Posted
Exactly!