I had problems on Saturday trying to log in 5 mins before the game and eventually got on during half time, so only saw the second half.
Last Wednesday I logged 45 mins before the Norwich game and got through straight away, whereas my son in Canada tried to log in 5 mins before and never got on at all. We both have Seasonal Game Passes. It's really unacceptable.
From now on I'm logging in as early as possible as that seems guarantee you get in. However that's no excuse, the club should be making a statement about what happened over the last two games and what they intend to do about it. Their silence is deafening.