Rincewind Posted 17 February 2007 Share Posted 17 February 2007 bought 3 pc games for £10 from Game the other day. Two are multigame and work ok the third is a Sold Out game; Hotel Giant which I am having installation/loading problems. After installimg when opening the screen changes then minimises and I am left with a black screen. I have installed the latest direct x and am in the process of emailing them. before I do I need the following information graphics card memory processor being a numbskull where pc tech is concerned I need to know where to get this info. Most of the things included on the CD I already have. I was wondering If my firewal or blockers are anything to to with it. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Leicfox Posted 17 February 2007 Share Posted 17 February 2007 Try this, 1. Right click the game shortcut. 2.Select Properties. 3.Click the Compatibility tab. 4.Check the box beside Run this program in compatibility mode for, and then select your old operating system. Click OK To get you system info just right click my computer and select properties. Did you also update the Graphics card drivers aswell as direct x? Link to comment Share on other sites More sharing options...
JadeFalcon Posted 17 February 2007 Share Posted 17 February 2007 goto start / run and type DXDIAG you should be able to output that to a logfile (save all information) on the front page of dxdiag that will be most usefull to them Link to comment Share on other sites More sharing options...
Rincewind Posted 17 February 2007 Author Share Posted 17 February 2007 Cheers. Will do it tomorrow. Got to go work sometome. The 20 hour shift is finally catching up with me. Spent last night watching the LotR trilogy. Link to comment Share on other sites More sharing options...
fox123 Posted 17 February 2007 Share Posted 17 February 2007 There is a program called system spec available here it tells you EVERYTHING about your system and its free so well worth downloading Link to comment Share on other sites More sharing options...
Rincewind Posted 18 February 2007 Author Share Posted 18 February 2007 I think I know what the problem is. One of the requirements is 24xC D-ROM/DVD-ROM drive If that means I need a DVD drive I don't have one. Fount this in the online manual. All it has on the cover is XP (ticked) Ram 64mb input mouse/keyboard sound directx 6-0 compatable. I've looked at the small print now to find the micro print. Anyone want to buy it off me? I suppose I could put it on ebay but I've olways been a buyer and never sold anything. I only want about £3 for it as I got 3 for £10 postage wouldn't be much and I've also printed off the first 4 pages of the manual which I'll throw in for free. Link to comment Share on other sites More sharing options...
JadeFalcon Posted 18 February 2007 Share Posted 18 February 2007 the rom speed should'nt be a factor in it as you managed to get the actual game installed therefor you drive is capable of reading the disc so therefore its compatible..... are you graphics card drivers and directX installed and up to date ? Link to comment Share on other sites More sharing options...
Rincewind Posted 18 February 2007 Author Share Posted 18 February 2007 I did a compatability test and MS sent some updates. Still doesn't work. I have edited my previous post re the drives. Link to comment Share on other sites More sharing options...
Cat Burger Posted 18 February 2007 Share Posted 18 February 2007 bought 3 pc games for £10 from Game the other day Cheapskate Link to comment Share on other sites More sharing options...
Rincewind Posted 18 February 2007 Author Share Posted 18 February 2007 selective economic budgeting. Link to comment Share on other sites More sharing options...
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