I'm an old git so I get my plastic for nowt. When I logged in to renewal the season ticket there were some words about choosing the card but no box to tick or link to click. I went through the whole process but never saw mention again of the plastic option. Went to my page on the lcfc.com website and called up my tickets and it showed a "download to wallet" option but nothing as regards choosing plastic. Then I googled and alighted here, where I found enough clues to keep looking. After logging out, then logging back in to the lcfc.com page there was now a drop-down menu under "tickets" and one choice was "buy season card". To be clear, you only seem to be able to get to this point once you've renewed your season ticket. There's then a list of charges applying to each category of ticket holder, including "free" for those 65+. But you still have to click on "buy" then make sure it's being applied to your own ticket (or someone you've linked to if you're doping the honours for them) and then "go to basket". For freebies like me there's no box for putting in payment details, but you still need to keep hitting the orange boxes as if you were paying for it. You then get a page confirming your "purchase" with a note saying the card will be posted in good time before the first home match. You also get a confirming email, just as you will already have received when you bought the season ticket renewal. Hope that's clear.