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Nalis

Working in a call centre

By Nalis, in General Chat

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Daggers

Daggers

Posted
Posted
7 hours ago, Trav Le Bleu said:

I've worked in a couple of calls centres for a few years and one of the problems I think is the English language.

 

We don't have an impersonal plural "you". Whether you mean this person or them, it's all you. French has tu & vous, German has du & sie, Spanish has 4 words!

 

So it's very easy to say "you did this..." meaning the company, but for that person to feel personally accused.

 

NB, we did used to have this if course.

Thee and thou... But apparently that was "too complicated", all those thees and thous! :rolleyes:

 

As The Shamen said, thees are good. 

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