My lad is 10, so has had a physical card (and should have one this year. Last year I paid a charity donation to keep my card.
This year, I’ve had no choice. Even using the “apply for a card” part of the website on both accounts. Forced to go digital.
Absolute c^nts. It’s not a huge deal, but when I’m paying them so much money, I’d like to have the choice!!