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samingram_uk

BT broadband users

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Posted

on my broadband box or whatever u call it. there are five lights, well on mine when DSL light flahses it disconnects me from the interent. does any one know how to fix this. thanks.

Posted

on my broadband box or whatever u call it. there are five lights, well on mine when DSL light flahses it disconnects me from the interent. does any one know how to fix this. thanks.

Have you tried switching it off and switching it back on again?

Highly technical but normally works for me although I am on ntl.

Posted

yer i turn it off for like an hour then it works, but the problem keeps comeing back, im looking for a long term sloution.

ours keeps buggering up too. i just restart everything. and switch the modem off at the back too.

Posted

I would normally say ring the helpline but on this ocassion I won't.

UNLESS you want to go through the pressing of about 15 numbers, having to hold for about an hour, and then getting through to someone in Delhi (seriously) who you cannot understand, they can't understand you, then when you tell them the problem they have no knowledge at all, and seems all they are doing is looking in an online FAQ, once the first thing doesn't work they make you hold for another 10 minutes whilst they speak to their supervisor, and then get told you will be rung back within an hour, but this becomes a week.

Posted

I would normally say ring the helpline but on this ocassion I won't.

UNLESS you want to go through the pressing of about 15 numbers, having to hold for about an hour, and then getting through to someone in Delhi (seriously) who you cannot understand, they can't understand you, then when you tell them the problem they have no knowledge at all, and seems all they are doing is looking in an online FAQ, once the first thing doesn't work they make you hold for another 10 minutes whilst they speak to their supervisor, and then get told you will be rung back within an hour, but this becomes a week.

Hmmm, are we speaking from expirience?? (oh the bitterness!!) :whistle::D

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