RonnieTodger Posted 5 August 2011 Posted 5 August 2011 I bought a season ticket using direct debit around a month ago, as I didn't have the cash up front. I paid a £25 deposit along with a £6 admin fee and was told that on the last working Thursday of every month for 6 months, £25.80 would be taken from my account. If that's correct then the money should have gone out a week ago, but I checked my balance and it is still the same as before. Has anybody else had this problem? I've e-mailed the ticket office but still had no reply.
Kent Posted 5 August 2011 Posted 5 August 2011 I noticed my £23.00 went out this month, I presume this was the first payment although I don't actually check my statements each month.
RonnieTodger Posted 5 August 2011 Author Posted 5 August 2011 I noticed my £23.00 went out this month, I presume this was the first payment although I don't actually check my statements each month. Mine's definitely not, slightly worrying.
broughtonblue Posted 5 August 2011 Posted 5 August 2011 I bought a season ticket using direct debit around a month ago, as I didn't have the cash up front. I paid a £25 deposit along with a £6 admin fee and was told that on the last working Thursday of every month for 6 months, £25.80 would be taken from my account. If that's correct then the money should have gone out a week ago, but I checked my balance and it is still the same as before. Has anybody else had this problem? I've e-mailed the ticket office but still had no reply. If you have/receive your ticket why worry? Result in my eyes!
@mrtonycox Posted 5 August 2011 Posted 5 August 2011 I've been paying mine since Feb or March when I renewed... It stings me every month as there's 6 of us but worth every penny.. Just hate their charges for direct debit, nobody else charges you direct debit......
Maybes Posted 5 August 2011 Posted 5 August 2011 I've been paying mine since Feb or March when I renewed... It stings me every month as there's 6 of us but worth every penny.. Just hate their charges for direct debit, nobody else charges you direct debit...... Interest....
Guest MattP Posted 5 August 2011 Posted 5 August 2011 I bought a season ticket using direct debit around a month ago, as I didn't have the cash up front. I paid a £25 deposit along with a £6 admin fee and was told that on the last working Thursday of every month for 6 months, £25.80 would be taken from my account. If that's correct then the money should have gone out a week ago, but I checked my balance and it is still the same as before. Has anybody else had this problem? I've e-mailed the ticket office but still had no reply. Makes me sick when I read things like that Legal theft.
moseeds Posted 5 August 2011 Posted 5 August 2011 I bought a season ticket using direct debit around a month ago, as I didn't have the cash up front. I paid a £25 deposit along with a £6 admin fee and was told that on the last working Thursday of every month for 6 months, £25.80 would be taken from my account. If that's correct then the money should have gone out a week ago, but I checked my balance and it is still the same as before. Has anybody else had this problem? I've e-mailed the ticket office but still had no reply. Check if the Direct Debit Instruction has been setup. If you use Internet banking you can check this online by looking at the "Direct Debits and Standing Orders" section (or words to that effect). Alternatively ask your bank if the instruction has been setup.
@mrtonycox Posted 5 August 2011 Posted 5 August 2011 Interest.... I pay interest on every burger, chocolate bar or drink I buy there.!!!!
@mrtonycox Posted 5 August 2011 Posted 5 August 2011 I bought a season ticket using direct debit around a month ago, as I didn't have the cash up front. I paid a £25 deposit along with a £6 admin fee and was told that on the last working Thursday of every month for 6 months, £25.80 would be taken from my account. If that's correct then the money should have gone out a week ago, but I checked my balance and it is still the same as before. Has anybody else had this problem? I've e-mailed the ticket office but still had no reply. Wait to see if your season ticket arrives.... Then wait a few months to allow them to sort the direct debit...........
RonnieTodger Posted 5 August 2011 Author Posted 5 August 2011 I rang them earlier, apparently it's not just me. The direct debit system's been a bit faulty of late and they'll subtract it some time next week. Thanks anyway
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