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stez

friggin bt/aol

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Posted

as you may or may not know/care i've just moved house and trying to get back online last evening i was frustrated by the modems refusal to connect. so this evening i thought 'sod it i'll go on dial-up' only to get as far as being almost connected before getting kicked off again!

so, i ring aol they tell be i need to register the new address for the modem and give me a number to ring, i ring that they tell me they will inform bt to make the line broadband enabled and this can take 3-4 weeks! so i'm left paying broadband prices for dial-up benifits!

to quote matt: ' :mad: '

rant over :rolleyes:

Posted

yup, everytime we wanted to do something with aol it takes 3-4 weeks

first it was the dial -up, then changing the phone line etc then the business of getting broadband and a few other things. Each one individually they said it will take 3-4 weeks :rolleyes:

Posted

If you have NTL around your way - use that.

AOl just take over your Pc and don't let you do anything until they say, and you can't get it off your PC either!

Posted

Yep! We had the same problem when we moved house. Very annoying and made me realise how much i relied on the internet!

We are still with AOL and its not bad, just got crap customer service.

Posted
so, i ring aol

131332[/snapback]

Thats your problem!

Arseholes On Line are just crap!!

131341[/snapback]

agreed! I think i know more about their own software than them!

Posted

The day I stick a free AOL disk in my computer is the day hell freezes over. I don't personally know anyone who's experience of them is wholly good. Apparently, uninstalling AOL is a herculean task?

When I moved house, NTL were very good at getting me up and running again. Managed to move and install NTL onto a new pc in 24 hours. I've never needed their CS apart from this. Pity their broadband is a very slow 2MB. Feels like a 56k dial-up at early evenings.

Posted

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can you see my house? it's the one on fire!

sadly ntl is a non starter round here so i'm pretty much stuck with aol at the mo :(

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