Disappointing on many levels.
The club really aren't taking the feedback seriously, and just conducting an appeasement exercise.
@Foxes_Trust - Were you aware that the meeting was only involving Jim and Anthony? If so, may I please kindly ask why the meeting was not declined by yourselves?
I know you are genuinely doing your best and I'm sincerely thankful for the time, dedication, and effort you invest in trying to improve the situation, but quite frankly your time is way more valuable than having the club roll out the same individuals time and again who are not in the position to effect change. Jim doesn't have the authority, and despite Anthony's seniority the responsibility for the changes called for, do not sit within the scope of his role.
Whilst I appreciate that you are trying to build bridges, I'd strongly encourage you be more assertive, as the perception at the moment is one that seems to favour a softly softly approach which is not too dissimilar to the organisation that went before. That's a shame, as unlike your predecessors you are clearly trying, however the one area I'd suggest requires development is having a ruthless operator amongst the ranks who isn't afraid to put noses out of joint and dictate the terms upon which you wish to engage with the club. After all, no meaningful relationship is ever built on a single party dictating the terms.
Apologies, I'm not trying to be overly critical, but just feel at the moment all your efforts (which are great by the way) are not being truly considered by the club, and they seem to hide behind excuses as to why your suggestions either aren't feasible or require further consultation with other stakeholders before they can be acted on.