Blackboots only Posted 12 May 2020 Posted 12 May 2020 Hi Has anyone had there tickets refunded yet for the Summer Solstice gig ? I bought 2 with,see tickets but have heard nothing from them ? Regards
goody2028 Posted 12 May 2020 Posted 12 May 2020 38 minutes ago, Blackboots only said: Hi Has anyone had there tickets refunded yet for the Summer Solstice gig ? I bought 2 with,see tickets but have heard nothing from them ? Regards Had mine refunded 3 weeks ago today. Probably worth checking out their refund policy at the minute. Mine was through ticketmaster so don’t know if they’re just quicker with this whole virus situation?
Blackboots only Posted 13 May 2020 Author Posted 13 May 2020 I had another 4 tickets, through Ticketmaster which have been refunded. It’s specifically SeeTickets that I was wondering about ?
AllGoneTitsSchlupp Posted 13 May 2020 Posted 13 May 2020 nothing from seetickets so far, my ticketmaster ones have been refunded tho. think the email said to get in touch if you haven’t got it within 28 days
Trumpet Posted 13 May 2020 Posted 13 May 2020 I had an email about a month ago informing me of the refund which may take up to 28 days. Still hasn’t gone back on my card, I guess they’re just really busy.
Blackboots only Posted 13 May 2020 Author Posted 13 May 2020 2 minutes ago, Wet Trump said: I had an email about a month ago informing me of the refund which may take up to 28 days. Still hasn’t gone back on my card, I guess they’re just really busy. Busy ? 🤣🤣 I shall add SeeTickets to my list of large company’s that are breaking the law by not refunding my money within 14 days “sorry you’re refund is taking forever but due to the current ..... blah blah” It’s bullshit, it’s just an automated click to refund my cash, but they ain’t doing it. These companies aren’t using our money as interest free loans
grobyfox1990 Posted 13 May 2020 Posted 13 May 2020 Is there any info on when the gig will be re-arranged, if at all?
Trumpet Posted 13 May 2020 Posted 13 May 2020 1 hour ago, Blackboots only said: Busy ? 🤣🤣 I shall add SeeTickets to my list of large company’s that are breaking the law by not refunding my money within 14 days “sorry you’re refund is taking forever but due to the current ..... blah blah” It’s bullshit, it’s just an automated click to refund my cash, but they ain’t doing it. These companies aren’t using our money as interest free loans How can you say a company like SeeTickets isn’t busy? They’ll have hundreds of thousands of people to refund, potentially millions. I can’t comment on SeeTickets infrastructure so not sure of how they process refunds. I do know of a fairly large retailer that processes their refunds through a PDQ machine so has required someone to be on site to physically push the buttons on the machine to get them through.
Leicester_Loyal Posted 13 May 2020 Posted 13 May 2020 Ticketmaster refunded mine about 3 weeks ago, a couple of days after we had the email saying they'd be processing refunds shortly.
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