Email sent to Jim at LCFC after his short justification of cost email to me this morning, where hes saying I dont need to pay, its not Compulsory, I can use a phone
Jim
That's not the point is it? - and you know it
It's Compulsory if you want to keep your card.
I work for a Bank, who give their customers Debit Cards and Credit Cards for Free.
A new one for Free If you lose one, too.
They work perfectly well all over the country, all over the world actually.
Not just in one place, at a turnstile, in Leicester.
...and most importantly those Cards are for up to 5 years these days.
Not thrown away because they make them obsolete after a year, like Leicester City.
So if a Plastic Card can be used so well, and for so long, without replacement.
......do you want me to put to our Board that we start charging £25 a Card, to everyone under 65yo?
...or £25 a Year for every Card we provide to a Customer?
How do you think I'd sound, with my employer, if I did that?
.....and told them that its the future, everyone can just use their phones to pay for everything now...we shouldn't be giving them Cards anymore.
● But if they want one they can pay for it.
● If they lose one they can pay for it
● we can make them obsolete too, after a year and make them pay for a new one
How do you think the Board of that Bank would take my idea?
They'd tell me I am an idiot.
Customers come first.
If you mistreat them in this way, they will go elsewhere
So.....
Back to Leicester City, and their position
It appears,
● because fans have nowhere else to go
● because this is our club
That some faceless people currently employed by our club. Think they can do what they like to us.
Well, I'd say, think again.
Not for the first time, recently they've not read the room at all.
...and in the middle of a celebratory period we are having conversations like these, where faceless club employees pick on their customers with misguided ideas again.
Shame on these people, and in those that seek to justify it to the fans of Leicester.
You're out on you own with this one yet again, living in a vacuum.