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Posted
25 minutes ago, FoxesDeb said:

Yes she's on my family list, I guessed at the points, I know I've got 38 but I can't see how many she's got, I know it's quite a few less. It's been an issue for us every time I've tried to buy, I can buy mine in my window, but if I wait until hers I can no longer buy my ticket because my window has closed. The first time it happened, after we changed from gold and silver last year when it was possible to do, I rang the TO and they said it is just the way it is this season. We've been lucky with where we sit (G1) that I've managed to get us seats one apart, and the bloke who should sit in between us, I think he's a ST holder, doesn't mind shifting along! 

She's definitely got more than 20 though because she's still in a sales bracket 

They must be an error somewhere.

 

My wives membership has 32 points and it's 25 points and over for Newcastle tonight and I can buy a ticket online no problem. By what you are saying her window had closed and we shouldn't be able too.

 

Odd. Who did you speak to in the ticket office.

Posted
39 minutes ago, Bayfox said:

They must be an error somewhere.

 

My wives membership has 32 points and it's 25 points and over for Newcastle tonight and I can buy a ticket online no problem. By what you are saying her window had closed and we shouldn't be able too.

 

Odd. Who did you speak to in the ticket office.

I can't remember now, the only person I know it wasn't is Ellie. I've just tried it and I can't buy my own ticket now for Newcastle (I haven't already got one) so maybe there is an error 

Posted
2 minutes ago, FoxesDeb said:

I can't remember now, the only person I know it wasn't is Ellie. I've just tried it and I can't buy my own ticket now for Newcastle (I haven't already got one) so maybe there is an error 

Are you signed in via your own account?

Posted
41 minutes ago, Bayfox said:

Email.

 

[email protected] 

 

I can definitely buy anytime after my points become active not just the 24/48 hours your saying is the active wondow.

Good luck with that, he'll make out there is nothing wrong with buying tickets and completely devoid of any problems the ticket office has. 

  • 2 weeks later...

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