Unfortunately that's how to hurt them nowadays. I don't think our guys want to just be writing and posting these kinds of words constantly but if they won't speak to the supporters then you're not left with much choice.
Almost three weeks since we first wrote to them, ending the email by basically saying we want to get round a table and speak about this, and it's just radio silence. And before someone suggests it, no it didn't go to Jim.
A culture set from Top downwards.