Foxes_Trust

The survey is now CLOSED! 4,413 responses was the sample size in the end. We are planning to share results via an online webinar/live stream on Wednesday 27th May so keep an eye out for confirmation on plans in the next week or so by following our social media accounts: · Twitter/X @foxestrust · Blusky @Foxestrust.bsky.social · Facebook @The Foxes Trust · Instagram @foxestrust

Thanks @NextPlease - that's correct, we met on 27th April and shared details on that meeting and next steps in this article. There will be another meeting later this month once we have the survey results available to inform us (the survey closes tonight) and this will give us the opportunity to raise our concerns and requests on issues relating to topics broader than just fan engagement. This is why we've been pushing the survey to all supporters - it's their chance to feed in how they are feeling and their concerns (people are also welcome to email us any specific feedback on [email protected] too and we can feed that into the club meetings). We have representation on the Fan Advisory Board in Becky Taylor and that is due to meet with the club on Wednesday 13th May so there will also be feedback and questions put to the club via that channel also.

The survey closes at midnight tonight - we're on 4,397 responses as things stand. It's an impressive sample size and over 1,000 more than last year when the survey was open for 5 weeks, but there must be more people out there that haven't done it and could do so before the end of the day. You can take the survey HERE

4,300 done. Just today and tomorrow left to take it!

4,239

Unfortunately the organisers of this event have confirmed to us today that the event is cancelled due to ticket sales not meeting the minimum level required to go ahead. Anyone who purchased a ticket will receive a full refund from the place of purchase.

You might have heard one of our board members on the Big Strong Leicester Boys podcast talking about the latest work of the Trust and why the survey is an opportunity for all fans. 4,220 of you have completed. But the survey is only open for a few more days so the chance for those of you that have not is slipping away... Please keep sharing and pushing the survey in groups of Leicester fans you know!

3,969 done

1,000 new members. Total membership number is now pushing towards 2,000. Of the new members it's about 15% on paid and 85% on free membership. Our next job will be to convert those on free membership into paid members.

In the past two weeks, 3,821 have taken the survey and almost 1,000 people have joined membership of the Trust. If everyone tells a friend, who tells a friend... Please share the opportunity to participate with LCFC-supporting friends and family!

Over 3,600 LCFC supporters have now completed our end of season survey (which is open to ALL supporters). From what those supporters have told us, we can already see what’s most important to them about the way our club is being run and the key issues affecting fans. The insights gathered from this survey inform the approach the Trust takes on many key issues over the next year as well as what we raise with the Club. We are hoping to close the survey on Sunday 10th May and would love to hit the 5,000+ respondents mark to have an even stronger sample size. So, if you have already completed the survey, get an LCFC-supporting friend or family member to do so too. If you haven’t, do so now! Once the survey closes, we’ll be hosting an online session for members and non-members to present the key findings and publishing the results in-full as well as meeting with the Club directly to share feedback. You can take the survey here Free Membership The Foxes Trust has introduced a free tier of membership for those who are not quite ready to join paid full membership but who still wish to show their support for our work. This tier does not get privileges associated with full paid membership but will still help us to stay connected with a bigger number of Leicester City supporters. You can become a Free Member here Become A Full Member If you would like to become a Full Member, it is currently priced at £5 for adults (22-64 years old) and £2.50 for concessions (65 years old and over), young adult £1.50 (18-21 years old) and children free (under 18 years old). This Membership Tier truly supports the work and progress of the Trust and gives us the best chance of representing LCFC fans effectively. All money raised from membership fees is re-invested into the Trust to make it stronger – by being a Full Member you help us to do more for you! Key benefits include ability to vote in Trust elections and Special Resolutions, exclusive member discounts/offers, access to Trust member events and participation in member-only surveys which influence how we engage with the Club. You can join Full Membership here

We met with the Club on Monday evening to share these results with them direct and have published a short statement here and available to read in-full below: For some time, the Foxes Trust has had concerns about the Club’s fan engagement. Our 2025 End of Season Survey highlighted this, with fewer than 8% of fans rating engagement as good, just 4% believing the Club acts on feedback through the Fan Engagement Framework (FEF), and 59% feeling the Club does not engage well with supporter groups. We shared these findings with the Club in July 2025 and called for a review of fan engagement. While continuing to support the FEF this season, we have monitored progress and fan reaction to the minutes of FEF sessions. A follow-up survey in early 2026 showed continued concern: 86% felt engagement was ineffective, 80% said the Fan Advisory Board is not working, and 78% did not feel like engaged supporters. Although awareness of the FEF was relatively high (65%), 80% were unaware of any changes resulting from it. Supporters consistently indicated that the Club should engage directly with representative groups such as the Foxes Trust and others. There has been a big change in the make-up of the Trust board in the past couple of years. Following three new board members in 2025 and four new board members in early 2026, to support more direct dialogue with the relevant stakeholders at the Club in the areas the Trust is working on, we wanted to ensure that there were broader connections with them across our entire board, rather than just a couple of board members speaking directly. A meeting was arranged for Monday 27th April (several weeks ago and with a pre-agreed agenda) to discuss changes at the Trust and the results of our Fan Engagement Survey. This was prior to the Club’s relegation to League One and therefore not an opportunity for us to raise concerns about the Club’s performance in other areas. What was agreed during our meeting was that we will meet with the Club again later in May to share the results of our End of Season Survey (for those that haven’t taken it yet, you can do so here). Alongside the Fan Advisory Board and FCC sessions coming up, this will be our opportunity to raise concerns as well as to ask for action on key issues based upon what the results of the survey tell us. If there are questions or concerns that supporters feel should be raised with the Club, they have the opportunity to do so via our End of Season Survey (or directly to [email protected]) and this is why we are asking all supporters to participate, so that we get as strong and representative a sample as possible. The Club was open to the feedback we shared regarding the Fan Engagement Framework, and we explained, as cited in our statement regarding relegation here, that it is our belief that if the Club had acted upon feedback shared by supporters and supporter groups, it would not find itself in the position that it currently is. This needs to change. This was the first time in recent years the Club has met with the Trust board as a collective, and we felt the meeting marked an opportunity to start a productive new partnership with new expectations. As always, the proof will be in what happens next. We’ll be following up in writing with proposed changes to how the Club acts upon supporter feedback and engages directly with supporter groups. We’ll then monitor over the coming months how the effectiveness of fan engagement changes with our feedback.

To add more context here, we've published this short update on our website here: For some time, the Foxes Trust has had concerns about the Club’s fan engagement. Our 2025 End of Season Survey highlighted this, with fewer than 8% of fans rating engagement as good, just 4% believing the Club acts on feedback through the Fan Engagement Framework (FEF), and 59% feeling the Club does not engage well with supporter groups. We shared these findings with the Club in July 2025 and called for a review of fan engagement. While continuing to support the FEF this season, we have monitored progress and fan reaction to the minutes of FEF sessions. A follow-up survey in early 2026 showed continued concern: 86% felt engagement was ineffective, 80% said the Fan Advisory Board is not working, and 78% did not feel like engaged supporters. Although awareness of the FEF was relatively high (65%), 80% were unaware of any changes resulting from it. Supporters consistently indicated that the Club should engage directly with representative groups such as the Foxes Trust and others. There has been a big change in the make-up of the Trust board in the past couple of years. Following three new board members in 2025 and four new board members in early 2026, to support more direct dialogue with the relevant stakeholders at the Club in the areas the Trust is working on, we wanted to ensure that there were broader connections with them across our entire board, rather than just a couple of board members speaking directly. A meeting was arranged for Monday 27th April (several weeks ago and with a pre-agreed agenda) to discuss changes at the Trust and the results of our Fan Engagement Survey. This was prior to the Club’s relegation to League One and therefore not an opportunity for us to raise concerns about the Club’s performance in other areas. What was agreed during our meeting was that we will meet with the Club again later in May to share the results of our End of Season Survey (for those that haven’t taken it yet, you can do so here). Alongside the Fan Advisory Board and FCC sessions coming up, this will be our opportunity to raise concerns as well as to ask for action on key issues based upon what the results of the survey tell us. If there are questions or concerns that supporters feel should be raised with the Club, they have the opportunity to do so via our End of Season Survey (or directly to [email protected]) and this is why we are asking all supporters to participate, so that we get as strong and representative a sample as possible. The Club was open to the feedback we shared regarding the Fan Engagement Framework, and we explained, as cited in our statement regarding relegation here, that it is our belief that if the Club had acted upon feedback shared by supporters and supporter groups, it would not find itself in the position that it currently is. This needs to change. This was the first time in recent years the Club has met with the Trust board as a collective, and we felt the meeting marked an opportunity to start a productive new partnership with new expectations. As always, the proof will be in what happens next. We’ll be following up in writing with proposed changes to how the Club acts upon supporter feedback and engages directly with supporter groups. We’ll then monitor over the coming months how the effectiveness of fan engagement changes with our feedback.

It was predominantly an opportunity for the club to meet the new board members and get to know each other, which had been in the diary for a while. However, on both sides, we see it as the start of a new and refreshed relationship.

Message from club... Arsenal tickets will be with us in the morning now. Let's hope they work better than the London City ones. Lynn

3,159 responses. So close to surpassing last year's total... but we want more! We're aiming for 5,000+ responses so please keep pushing to LCFC fans you know.

We have asked to have someone on. 2,993 responses thus far - please keep sharing with fellow LCFC friends and family who haven't taken it and encourage them to complete.

We have different volunteers trying to keep across our social media accounts and then the forums and then email inboxes. Email ([email protected]) is usually the best way if you have a specific question as there are a few people on the inbox and it'll be there unread until someone sees and replies - with the social media accounts sometimes things get missed amongst all the comments etc. We made a call that Rudkin should come out and speak publicly on a couple of occasions (following the Top interviews and leadership re-shuffle) and then directly here invited him to come and speak with the Trust if still reluctant to speak publicly but wanted to have a way to connect with fans. The Club had Rudkin meet with the Fan Advisory Board but not directly with the Trust. One of our current concerns at the moment is that everything is being pushed towards the Fan Engagement Framework/FAB by the Club but we have a meeting with the Club direct very soon and will be sharing both our concerns and what we'd like to see moving forward.

2,793 have now completed since we launched on Friday 17th April. To put that into context, last year we gathered 3,214 responses across the 5 or 6 weeks that the survey collection period was open. If you haven't already completed, please do so now HERE If you have, get your friends and family to do so too. If everyone tells another person, we very quickly get an incredible sample size.

With those who have signed up as Full Members and, in particular, those who have joined using the free tier of membership (you can do so here), the size of Trust members has doubled in little over a week.

Whilst we'd love for people to sign up as Full Members - currently priced at £5 for adults (22-64 years old) and £2.50 for concessions (65 years old and over), young adult £1.50 (18-21 years old) and children free (under 18 years old) - we have launched a new Free Membership Tier for those that want to show their support without committing to Full Membership. Now really is the time for a strong Trust that carries the weight of thousands of Members. Of course, Full Membership truly supports the work and progress of the Trust and gives us the best chance of representing LCFC fans effectively - as well as offering member perks, events and ability to vote in Trust elections and resolutions - but if you are not ready to sign up, please at least become a Free Member (which will allow us to keep you updated on our work and ask for your input on future surveys). You might not have agreed with what the Trust has done in the past, or like its stance on issues more recently, but the only way you can shape our direction and how we engage with the Club is by being part of our Membership (we're a democratic organisation and we're here to try and work on behalf of ALL Leicester City fans). It's time for people to put aside their differences and get behind a mass membership Foxes Trust. To join Full Membership, you can do so here To join Free Membership, you can do so here

We're about to hit 2,000 responses but, even more encouragingly, we're seeing a flow through of new members to the Trust (which will only make us stronger)

Unfortunately that field is pre-determined by SurveyMonkey. The other option is leaving it open and risking people missing a number or not inputting (which we can't have if they want us to register them as members). Feel free to DM us your details and we'll take care of that on the back end. Same for anyone else who has this issue.

Ok, worth us giving some extra context here on survey design... We went to great lengths this year to achieve couple of things in particular: 1) Avoid accusations of leading questions/bias 2) Ensure we had the right topics covered What this process looked like was making an appeal for individuals with expertise in survey design to step forward and help us. Three individuals did. We shared our survey from last year and asked them to pull it apart and give us guidance on things like question structure this year. They did so and we heeded their advice. We re-grouped as a team of about 10 people (across the spectrum on their views about the club and owners) and said "What do we want to ask again? What did we not ask last year that is important to ask this year? What might we need a data point on in the next 12 months as we think ahead?". Each person in that team had to share back what they thought we should ask about and then we set about drafting the survey. The survey is comprehensive because it needs to be - even so, as others have said, it shouldn't take more than 10 minutes to complete. With a first draft ready, we went back to our three volunteers with survey design experience and shared the questions with them. They had some suggested edits, we made those edits. We then had around 15 people test the survey - the questions, the functionality (not everyone answers all questions - some sections you get pushed on if follow on questions aren't relevant for you based on prior responses), the time it takes to complete. We tweaked things off the back of that testing. And then we launched. We leafleted at Portsmouth, will be out on the streets again tonight ahead of Hull and before Millwall. We'll be leafleting in Blackburn. We have shared across social media. We have a rota of fan channels and media channels to hit where we will publicise the survey and ask people to complete. We've shared with all other fan groups and asked them to share with their members to take the survey as well. If anyone - the club or any individual - has issue with the results of this survey, there isn't much more as a Supporters Trust comprised of volunteers and those that step forward to offer help on an ad hoc basis that we can do in all honesty! The survey will achieve at least one of two things: force the club to listen and take action, or show (very publicly) how the Club responds to fan feedback. Right now, as the Trust pushes for change on the issues that matter to fans most, both of those things have value.

Multiple collections is turned off on the survey - the only way people would be able to take the survey more than once is across multiple devices and that's true of any survey hosted on SurveyMonkey. Unfortunately, that kind of thing is a little outside of our control - if the club were to try and take issue with that, that's on them...