Spudulike Posted 5 October 2013 Share Posted 5 October 2013 What's going on ?? It's not showing as an option. Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 Just emailed them to ask.. pissed off!! Link to comment Share on other sites More sharing options...
Guest Posted 5 October 2013 Share Posted 5 October 2013 I like to synch it with the video so they'd better be on well before 3. Link to comment Share on other sites More sharing options...
Spudulike Posted 5 October 2013 Author Share Posted 5 October 2013 Just emailed them to ask.. pissed off!! Says it's NOT on-line on Radio Leicester http://www.bbc.co.uk/radioleicester Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 bombard the player email and lets wake them up Link to comment Share on other sites More sharing options...
Larry_LCFC Posted 5 October 2013 Share Posted 5 October 2013 Says it's NOT on-line on Radio Leicester http://www.bbc.co.uk/radioleicester Its never on their website due to copyright. On foxesplayer and FM radio only. Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 emailed recvd... Thank you for your email.Please accept our apologies for the issues you are currently experiencing.We can confirm that our technical teams are working as quickly as possible to resolve the issue.Best regardsDeepaCustomer Services Link to comment Share on other sites More sharing options...
Guest Posted 5 October 2013 Share Posted 5 October 2013 I've emailed too. Link to comment Share on other sites More sharing options...
Spudulike Posted 5 October 2013 Author Share Posted 5 October 2013 Its never on their website due to copyright. On foxesplayer and FM radio only. Yeah, I know. I was just saying that RL are saying it's NOT on-line. You can always get the hour before kick-off online on RL but not today (just the rugger). Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 Fvcking shambles... at least its on TV.. be pissed off if i couldnt hear it Link to comment Share on other sites More sharing options...
topharry123 Posted 5 October 2013 Share Posted 5 October 2013 **** this i pay for this and i expect it to be there. I live in the States and this is my only option for the game. They better sort this out ASAP Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 Fvcking shambles... i complained earlier this week as the club now show the highlights on you tube.. so apart from the commentary... you get nothing for your money. Link to comment Share on other sites More sharing options...
Smudge Posted 5 October 2013 Share Posted 5 October 2013 Nothing on Foxes Player, BEIN are broadcasting some stupid Italian sports news program WTF? BEIN have had Leeds on at least 3 times and there are on the next broadcast too Link to comment Share on other sites More sharing options...
Crinkle Posted 5 October 2013 Share Posted 5 October 2013 Is this still not working? Why on flip have they got all that other shite on the screen but not the match thats most important! I paid good money for this! Link to comment Share on other sites More sharing options...
Coley1111 Posted 5 October 2013 Share Posted 5 October 2013 No email response. So annoyed!!! Link to comment Share on other sites More sharing options...
Coley1111 Posted 5 October 2013 Share Posted 5 October 2013 Jesus now I am getting a message about my log in being blocked!! What a pile of Sh*t. Link to comment Share on other sites More sharing options...
Langley Posted 5 October 2013 Share Posted 5 October 2013 it's working on iphone if you've got one. Link to comment Share on other sites More sharing options...
Crinkle Posted 5 October 2013 Share Posted 5 October 2013 Oh never mind, switched my browser to chrome from firefox and now it works. Link to comment Share on other sites More sharing options...
ozleicester Posted 5 October 2013 Share Posted 5 October 2013 up now - on chrome Link to comment Share on other sites More sharing options...
Coley1111 Posted 5 October 2013 Share Posted 5 October 2013 Arrrrrrrrrrr still cant log in Link to comment Share on other sites More sharing options...
stockyfox Posted 5 October 2013 Share Posted 5 October 2013 i pay for this and i expect it to be there. I live in the States and this is my only option for the game. They better sort this out ASAP This is the third or fourth game when the commentary I have received via Perform has been less than perfect. But today they have really surpassed themselves obliging me during the first half to try and get very occasional updates via the media and indeed I was grateful to those who posted on Twitter every two or three minutes or so. However, I regard Perform's abject failure to 'perform' this afternoon as a disgrace and inexcusable. There is no-one manning the switchboard. They advise that we as subscribers, should e-mail Customer-Services! Why? There's no-one there either! All you get back is a computer-generated reply. Of course, it is not just Foxes player they control, it is across the board - Commentary on all League Clubs and I would think that the reason most of us if not all pay our respective and not unsubstantial fees for is to hear the commentary when a game is taking place. Although, Perform will offer a polite apology, there is no compensation either monetary or extention of time but what I find really annoying is that there is no fall back position which I contend should be that when Perform' service is faulty then local radio stations should be entitled to broadcast on-line as normal. I intend to make a formal complaint to the Competition Comission (formerly the Monopolies Commission) and ask that they investigate this situation. Link to comment Share on other sites More sharing options...
Spudulike Posted 5 October 2013 Author Share Posted 5 October 2013 Agree, Stocky. So unfair that you have to pay for a service that you have already paid for with the BBC licence. Very poor. Link to comment Share on other sites More sharing options...
stockyfox Posted 7 October 2013 Share Posted 7 October 2013 I have spoken this morning with Customer Services at Perform. They have launched a major investigation with regard to what happened - or more rather - failed to happen on Saturday. By 5 o'clock, they had received 2,500 e-mails from round the world, each one of which they intend to reply to. I am also told that some form of compensation is being looked at! Another interesting fact to emerge is that the UK call centre is based in India! Link to comment Share on other sites More sharing options...
stockyfox Posted 11 October 2013 Share Posted 11 October 2013 Good news! I have just received an e-mail from Perform apologising once again but also adding that they are to refund subscribers one month's membership fee in compensation for the loss of commentary last Saturday. This will be done by BACS or if you live outside the UK and don't have a UK Bank account, then it will be by bank transfer. Either way,they will need you to send your details to do this. As another thread says 'Credit where credits due!!!' ________________________________________________________________________ Link to comment Share on other sites More sharing options...
ozleicester Posted 12 October 2013 Share Posted 12 October 2013 As above... Dear Subscriber, Once again we would like to take this opportunity to apologise for the issues experienced throughout the first half of Saturday’s commentary. As you may have been made aware, we have extended your membership by one month to compensate you for the poor experience. If you check the ‘My account’ section of the site this will be visible to you. Best regards Customer Services PERFORM Group PLC Link to comment Share on other sites More sharing options...
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