I also attended. Was somewhat heartened by the clubs response. I attended with my 11 yr old son who attends the majority of away games with me and was able to explain the issues we have in getting him tickets. It seems the club are trying to stop the selling on of tickets, particularly, if like at Everton away as mentioned they end up in the hands of people who are going to cause trouble. Apparently, at Everton, this was the case.
According to Jim though, who, to his credit was very understanding and keen to see changes made, all suggestions need to be put to the board for decisions. This is the bit that worries me if I'm honest.