I have received a response regarding commentary/picture issues. Let's see how it improves... Leeds games are on ESPN for me in the USA, though.
We are sorry for the inconvenience caused by the error that you experienced while using our service.
We understand that this has caused frustration and we want to assure you that we take this matter seriously and we were committed to resolving it as quickly as possible.
We did identify the cause of the error and our team worked diligently to implement a fix, but we were working hard with our partners to getting this resolved.
In the meantime, we have put measures in place to minimise the impact of the error on the service.
Thank you for your understanding,