Foxes_Trust

The decision to introduce Cat C & D games was made before the start of the season. it would be true that the most likely least popular games and lower level of travelling fans were selected, but that's always been the case when different price categories are used

The Catagory C & D prices primarily came about as a result of feedback in the Fan Engagement Framework sessions, with the Trust represented in all the sessions. Our FAB fan representative in particular lobbied for at least one catagory D fixture to be a 3pm Saturday kick off to maximise attendance of the next generation of fans with £5 for young fans in all areas of the ground (bar corporate) This was originally going to be the Portsmouth fixture until the kick off was moved to an evening kick off, so the FAB agreed it should be moved to this weekends game

At the AGM on January 26th

There will be a treasurers report on the accounts at the AGM which will cover explanations of any significant changes year on year and the approach taken previously in regards to retaining funds for information for newer members

The accounts have been shared with members in advance of the AGM via e-mail, but will not be made public until ratified at the AGM, then they will be uploaded to the website

The Election Management Group are responsible for any decisions regarding all aspects of the election.

The election software used for online voting generates a random sequence of candidates, so if two members compared they will be highly unlikely to see the same sequence. The candidate statements on the website are listed in alphabetical order (surname) which is common practice and was decided prior to the election process commencing (before nomination forms could be requested)

The Foxes Trust board welcomes all new members, both those seeking change and those believing a Trust should take every opportunity to talk to the club at all levels and not turn into just being a protest group.

The previous Fan Consultative Committee included 2 places for each fans group, who those groups chose to represent them at the meetings was completely the choice of the individual fan groups. For the elections to the FCC any fan group representative who had attended the FCC could have put them self forwards, so we’re not club selected The rest of the previous FCC applied to be on it & yes the club only selected (with the aim of different parts of the stadium & demographics being represented). This was why the Trust ensured the club alone could not select for the FAB (as previously described) Included in the “select group of fans” on the previous FCC was one of the current Foxes Trust board members who stood as part of Foxes Trust Reform at the previous election. In terms of TIFO’s, Union FS do not have to run designs via the FEF, they just talk to the club as previously, the only involvement is when full stand displays are requested, not in terms of the actual design, but that a larger set of fans need to take part, the aim is to have wider consultation to determine the majority involved want to take part (so evaluate if the complaints received by the club represent more widely held views or a small minority)

“Set up a Fan Advisory Board comprised of largely club-pickedindividuals?” The Foxes Trust agreed a process to ensure the club could NOT hand pick the fan representatives which has happened at some other clubs. The 6 fan reps were allocated as follows: 1 place for the Foxes Trust, chosen by the Foxes Trust Board 2 places elected by fans on the previous Fan Consultative Committee (those who obtained the most votes happened to be on the FCC representing other fan groups, but are not officially representing those groups on the FAB, only the Trust is directly represented) 3 places from an application & interview process. The short listing for interviews was carried out by club & trust representatives. The interview panel consisted of club, trust and Football Supporters Association representatives. Therefore if a candidate did not have the support of the trust & FSA, they would not be appointed. The interview panel had detailed discussions before agreeing the 3 people selected. Therefore none of the fan representatives were club hand picked

The interview was recorded on Friday 7th and after editing was always going to be published this week, so any reference to the chants at Norwich having any relevance to the interview being recorded or the timing of the release is mis-guided

Earlier this year, we asked our members to select their preferred cause operated by LCFC in the Community which the Foxes Trust would accordingly support. Additionally, we are happy to announce that Union FS are to work in combination with the Trust on this drive. We have the aim to grow awareness of such a cause and fundraise to help assist LCFC in the Community to provide support and assistance. Our most selected cause was mental health and after discussions with LCFC In the Community, we are directly supporting their ‘Goal Difference’ scheme. Goal Difference is a counselling service provided which is supported by LCFC and its community arm. With therapy sessions hosted at King Power Stadiums’ executive boxes on non-match days over a 10-week programme alongside other well-being sessions. Mind, the UK mental health charity, state that one in four people experience mental health problems annually and the rates amongst men, children and younger people are increasing. One in five people within England experienced anxiety or depression in any given week. And based on the Adult Psychology Morbidity Survey, Mind state that over the course of someone’s lifetime: One in four people have suicidal thoughts, One in ten people self-harm and, One in 13 people attempt suicide. Over the coming weeks and months, the Trust and Union FS will be carrying out awareness drop-ins, fundraising activities and constant coverage that it’s good to reach out and say I’m not okay. We encourage anyone who wishes to further join this cause please contact ourselves or Union FS. More Information Mind https://www.mind.org.uk/information-support/types-of-mental-health-problems/mental-health-facts-and-statistics

We have released a statement today with the Trust's view on Susan Whelan's departure and what we would like to see from the Club next. You can read it on our website here or in-full below. Based on the key findings of our End of Season Survey we were calling for change at the top of the Club. But as our Co-Chair Steve Moulds told Radio Leicester on Thursday, we didn’t see this change coming. Susan has guided the club through some unprecedented times at our football club, related to both on and off the pitch issues, and has done it with confidence and competence. As Steve mentioned, she was at times seen by some as ‘the glue holding the club together’. She was the one person at the highest level of the Club who was prepared to speak with the Trust directly, and also through the Fan’s Advisory Board, and we know that she was held in the highest regard by many of those working at the Football Club. In the interest of balance, however, we also need to consider that is likely as CEO she would have had responsibility for signing off some of the more recent decisions that surround the financial health of the club, FFP/PSR, and the recent changes that have alienated the fan base, such as ticket pricing and the increased relationship with gambling companies. One of our five ‘Calls to Action’ following the End of Season Survey results sought changes to the Senior Leadership at the club, and we are pleased to see that change is happening and the Club has an opportunity to bring in fresh impetus, ideas and (we hope) football experience at the very top of the Club. That said, we feel that the deterioration in the way the club has been managed over recent years can in large parts be attributed as due to poor management on the football side of the club and that is why in our Calls to Action we also asked the Club to appoint a Director of Football with a proven track record of improving a club at the highest level. So where do we go from here? The Trust wants to see someone appointed, whether at CEO level or an equally important position at the Club, that has a proven track record in the world of football – with the business acumen needed these days in a world of multi-million player deals, and sponsorship/commercial deals – to ensure this Club again reaches for the highest level of achievement. We also want better communication from the Club (senior management and the ownership) which sets out to all our supporters the plan for progress on the playing side: Where do we want to be? How are we going to get there? What will change with developing players, player recruitment, player contract control and the churn of players? Supporters will want to hear from Senior Management what our financial position is and what measures and controls are now in place to ensure we do not breach Financial Fair Play (as well as who at the Club is ultimately responsible for compliance with these regulations). And we want more openness about the development of the infrastructure of the club, including whether ground expansion will go ahead. As a Trust, we feel apprehensive. After Susan’s departure, we could be left with a gaping hole and the Club becoming even more inward-looking. Or we might, just might, see a seismic shift for the better if we eventually get someone with the skills and football knowledge to hold the reins of guiding our Club forward, and with the communication competences to tell us clearly and openly how they are going to do it. More information Listen to Steve Moulds on the Boot Room (from 52 minutes) – Leicester City Boot Room – 02/10/2025 – BBC Sounds Update on Trust Survey Actions & Responses – Updates on Trust Survey Actions & Responses – Foxes Trust Rob Dorsett from Sky on X – His view why change was inevitable

There is an opportunity for those who participated in our End of Season Survey - as well as all supporters - to contribute to the English Football League (EFL) Supporter Survey. We publicised the of this on our website here. The EFL launched its Supporter Survey earlier this month. There are wide ranging questions covering match day experience, the independent football regulator, fan engagement, fixture broadcast times and more. Some clubs have been actively promoting this survey on official club sites. Disappointingly, this has not been the case with our club, so the Trust would like to urge all Leicester City fans to give their views. It is a comprehensive survey, so you will need to allocate around 30 minutes to complete it, however we want to encourage fans to take part, following over 3,000 fans completing the Trust's own End of Season Survey. Each EFL Club will receive a copy of the results from their supporters, so please share this with your family and friends, encouraging them to complete the survey. It will provide a lot of useful information and feedback for your Club. The Trust shared the full set of results from our End of Season Survey with the Club, so we will be requesting for the Club to share all the results of this survey with the Trust. Have Your Say Here

The write up of our meeting with the regulator is now up. May be of interest to people. https://foxestrust.co.uk/12038/foxes-trust-meet-with-the-coo-for-the-football-regulator

Bits & Bobs: Leicester Women's Supporters Club are holding an online information session so you can find out a bit more about it. They need people to join & help out. Date Tuesday 14th Oct Time 6pm Online via zoom. Register here: https://www.eventbrite.com/e/leicester-city-womens-supporters-club-information-session-tickets-1738996428129?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl Anyone going to the home games and annoyed by the early starts, the Holiday Inn Express next to the ground is letting us all meet up for breakfast there. All you can eat and drink, cooked English, cereals, warm croissants, juice, unlimited hot drinks etc for £9.50. Women's Supporters Club, Foxes Pride and FoxesTrust reps will be there if you want to join us, have a chat about anything etc. Coach for Villa (A)says sold out... if you want to go call the club as we need to show demand and get them to put the bigger sized coach on.

Our summary of the recent Your 90 Minute session regarding the Women's game https://foxestrust.co.uk/12029/your-90-minutes-womens-matchday-meeting

These CTAs are undoubtedly the ones where the Club has engaged least with us (due to them being determined out of scope for the Fan Engagement Framework). Posting a hard copy of the full results and a cover letter to both the Chairman and CEO hopefully demonstrates that the Trust is doing everything it can to get these results seen and heard at the very highest levels of the Club.

We attended both the Your 90 Minutes session on Men's Home Game Atmosphere on 17th September and the latest Fans Consultative Committee (FCC) on 25th September. Whilst the Club publishes minutes from the FCC, we wanted to share our summary of what was discussed during the Your 90 Minutes Session so that all fans can see the ideas/suggestions/feedback channelled into the Fan Engagement Framework. This can be read on our website here or in-full below. On Thursday 11th September, two members of the Foxes Trust board (Jamie Barnard and Sarah Hubbard) attended the ‘Your 90 Minutes’ session on men’s home game atmosphere. Alongside representatives from the Foxes Trust, there were 15 supporters in attendance and Jim Donnelly (Supporter Liaison Officer), Imogen Ward (Head of Fan Engagement), Louise Hollingsworth (Supporter Engagement Manager) and Ash Ward (Events & Operations Manager) present from the Club. The session started with a discussion on matters pre-match. Those present agreed that digital ticketing had been surprisingly smooth and that, although many had arrived earlier at the stadium in anticipation of issues, there had been very few. The Club asked if there needed to be more noise on the approach way to the stadium and those in attendance felt this didn’t matter. The Club also asked if there should be more signage around what’s happening at the stadium on a matchday and consensus was that this wasn’t majorly important but couldn’t hurt – better information before the day of the game on what was happening could also help. Those present feedback that light shows and fireworks pre-match don’t really add to the atmosphere at all. If the Club were to keep them, they should only be for night matches. The main suggestion that came from the group was for the Club to turn the music off in the final 10 minutes before kick-off (with the exception of ‘When You’re Smiling’ immediately before kick-off) and after full time. This had been implemented at Manchester United and some present felt that the loud music over the PA before the game stifled the ability to create an atmosphere by chanting. An extensive discussion focused on the Club’s request to Union FS that tifos should be covered under the Fan Engagement Framework. Those who were present from Union FS explained that they had been asked to submit tifo designs for consideration by other fans and that tifos were being restricted to just the corner section of the stadium rather than the entire South Stand as has been done for over a decade. They explained that they were reluctant to do this because bringing designs via the Fan Engagement Framework would ruin the magic of revealing the display (designs could be leaked) and logistically this would cause challenges as materials have to be ordered and made weeks in advance of the match where the tifo is displayed. The Club explained that the directive to bring tifo plans into the Fan Engagement Framework was an attempt to be democratic, act upon complaints from some in the South Stand about not being able to see the players walking out and to act on accessibility concerns from disabled supporters at the front of the stand. It was suggested to the Club that if they wanted to democratically assess fan sentiment on tifos then they could run a survey to the ~8,000 fans in that stand and see what the feedback was rather than responding only to those who complain. On blocking the view of disabled fans at the front of the stand, the UFS representatives had a suggested solution of allowing a banner at the front of the stand to be where the advertising hoarding boards are if the Club tweaked how they sell advertising time on the boards (i.e. selling 5 minutes less time to allow for the holding up of a banner) as apparently this had been done at Middlesbrough. There was pretty much unanimous consensus in the room that UFS should not have to bring tifos into the Fan Engagement Framework and those present valued them. The Foxes Trust shared findings of our End of Season Survey where 3,214 fans had responded and 82% felt chanting positively adds to the matchday experience whilst only 12% felt the atmosphere today was loud and lively enough. The Trust encouraged the Club to engage directly with supporter groups, such as Union FS, outside of the Fan Engagement Framework to discuss how improvements could be made. We were told that the Club had not had any meetings with Union FS on this since survey results were shared on 11th July but that a meeting was planned (no confirmation on what is due to be discussed however). There was a discussion about safe standing. Some shared it had already made an impact on atmosphere, others that it had not been done in a way that changed the dynamic in the stadium today as standing was only implemented where people were already standing rather than dedicating a whole new end to safe standing to get all those who sing and stand together. The question was asked of the Club what would need to happen for safe-standing to be further expanded and the response was that these sections would need to keep selling out. The recent atmosphere at matches being described as ‘toxic’ was discussed. Some present were unhappy about the language and abuse they are hearing at matches. Others felt that people had a right to express how they felt. An interesting point of discussion was that this often gets labelled as Union FS led whereas they only occupy part of the singing section and others in there are also starting chants as they see fit. Everyone agreed that the situation was not being helped by the lack of communication from the top of the Club. Next on the agenda was clappers and whether fans wanted to keep them? The majority said ‘no’ and that they had had their day but appreciated children liked them as a momento. A suggestion came that the Club could produce posters for children to take home rather than clappers. If they have to stay, they should be on a collection basis. Free beers on special occasions were also discussed – the idea was raised that rather than giving out free beer (which is a nice gesture every now and then) the club could provide free away coaches like Stoke City do. There was not consensus on this – a regular away attender liked the idea of a free coach, another fan made the point that only a small number of fans would benefit from this rather than ~30,000 with a free drink. The Club asked for feedback on the Fan Zone. It was felt that it had been launched at a bad time (in winter) and it would be good to have an indoor space longer-term. Consensus was that it was a good offering for families but not appealing to other demographics. Suggestions to get different types of fans going there included offering beers from local breweries, having Leicester bands play music, decorating the Fan Zone with murals/LCFC-related images and opening the Fan Zone post match on early evening kick-offs (and promoting this to demographics that aren’t just families) to encourage those heading back into the city or other pubs for drinks to stop on the way. Leicester Tigers and Notts County were given as good local examples for the Club to look at. Fans present didn’t have much to share on the new catering provider. Many seemed not to know that his had changed but it was raised by one fan present that a bottle of water had cost £3.10 and this is too expensive. The Club representatives were not aware of this but said they would take a look at the pricing being used to understand more. The Club concluded the evening by explaining that notes from this session would be passed into the Fans Consultative Committee and Fan Advisory Board for discussion so that ideas could then be implemented to make improvements. Those present would not see those notes but any changes would be covered in ‘You Said, We Did’ type communications.

We have published an update on the Foxes Trust End of Season Survey - including the Club's response to the results and the actions we have taken to try and do everything in our power to have these results seen and heard by those with decision-making ability at the Club. You can read it in-full on our website here or below The Foxes Trust can today provide an update on the response shared by the Club to our end of season survey results. Details of the Clubs responses and our follow up actions to date on the 5 calls to action are summarised in the table below: CTA Action Clubs Action / Response Foxes Trust Action / Response 1 Make changes to the Senior Leadership of the Club The Club has not engaged on this point due to it being deemed out of scope of the Fan Engagement Framework We have posted the survey results in-full, as well as a cover letter summarising key themes and the process we have been through, to Susan Whelan and Aiyawatt Srivaddhanaprabha at the King Power Stadium and King Power HQ in Thailand respectively. 2 Appoint a Director of Football with a proven track record of improving a club at the highest level and then communicate a clear strategy for improvement The Club has not engaged on this point due to it being deemed out of scope of the Fan Engagement Framework We have posted the survey results in-full, as well as a cover letter summarising key themes and the process we have been through, to Susan Whelan and Aiyawatt Srivaddhanaprabha at the King Power Stadium and King Power HQ in Thailand respectively. 3 Take steps to improve the matchday atmosphere and work with fan groups on how this should look The Club pointed to the Your 90 Minutes session that was held on 11th September as the opportunity to discuss this We were present at the Your 90 Minutes session on Men’s Home Match Atmosphere on Thursday 11th September. You can read a summary of the session HERE and we look forward to seeing the ideas and feedback provided by those in attendance being actioned. 4 Review how fan engagement and communication work today and share visibility on decisions that are being taken based upon fan feedback The Club plans to publish on their website a ‘You Said, We Did’ as part of the 2025/26 Fan Engagement Framework. The club also discussed this topic within the FCC Culture Working Group yesterday (25/9) where the Trust was represented, minutes will subsequently be published by the club. We continue to encourage the Club to provide better visibility on the changes made because of fan feedback. We will also request that the Club provides updates on what has changed as we hit the 6-month mark since the survey results were delivered in January 2026. Finally, the Trust will be launching a survey to fans to understand how they feel the Fan Engagement Framework is working today – including whether they have awareness of it and how effective they feel it is in doing what it is intended to do. 5 Ensure that there is fan representation on the Sanctions Committee The Club engaged with the Trust and the club made public its plans for fan representation in the FAB minutes HERE This is still a live discussion with the Club on the finer details, and we will provide further updates in due course. As you may know, we met with three representatives from the Club to share the survey results in-full on Friday 11th July – details on that meeting can be found HERE. The initial response from the Club in, and to, that meeting, was to acknowledge the impressive sample size of 3,214 fans and that they needed to take onboard the findings, however they also expressed some scepticism about the questions in the survey and the validity of its findings. All next steps regarding the survey results would need to be channelled via the Fan Engagement Framework for validation, they told us. Whilst the Trust has supported the Fan Engagement Framework and plays an active role at all levels of it, it is our belief that it should be a supplement to engagement with supporters and supporter groups and not an all-encompassing approach to it. We have expressed our strong belief to the Club that discussing this wide-ranging fan survey with us directly is the appropriate channel alongside anything that they would like to bring into the Fan Engagement Framework. That said, to work with the Club via the Fan Engagement Framework as requested, in order to further socialise the survey results and ensure they had opportunity to be considered within the confines of the Fan Engagement Framework, we asked the club to arrange an Online ‘Your 90 Minutes’ session for fans to be able to share their views on the survey and discuss the findings. The Club declined to do this and has stated that supporters can discuss the survey in the sessions that the Club is already running should they wish. We also asked the Club to arrange an Emergency Meeting of the Fan’s Advisory Board for the sole purpose of discussing the results and the feelings expressed by supporters. They declined to do this, but the survey results have subsequently been seen and discussed by FAB reps so there is awareness of the results at this level of the Fan Engagement Framework (as detailed in the FAB minutes HERE). To ensure that the feedback from the survey was being actioned, especially given that just 4% of fans surveyed felt the Club takes action based on fan feedback, we asked the Club to provide a comprehensive update on changes the Club have made as a result of the survey results by 31st August 2025 so that supporters can see that the Club does act upon feedback and that they have taken on board the views expressed, the update provided focused on the 3 calls to action accepted as within the FEF remit as detailed above. We appreciate the time and effort taken by everyone to complete our end of season survey and are doing everything in our power to try and drive change on the areas where respondents felt the Club was falling short. As a Trust, we will continue to use the themes and findings from the survey to inform our stance on key issues and to push the Club where we believe supporters would want us to from the survey findings. Should you wish to share your thoughts and feedback on how the end of season survey results have been handled by either the Trust or the Club, we would welcome that. Feedback on how the Trust has handled that would be welcome to [email protected]. Feedback on how the Club has handled that would be best directed to [email protected]

We have secured a meeting with the Interim Chief Operating Officer for the new independent regulator, Martyn Henderson, on Tuesday 9th September. If you are unfamiliar with the role of the independent regulator, you can find out more in the article we published when the news of a regulator was first announced here. Ahead of the meeting, we wanted to give Leicester City fans the opportunity to submit questions that we can collate and put to Martyn when we meet. Should you have a question that you would like to share, please reply to this thread or email us at [email protected].

Thanks, we hope the majority of members will take the survey (only one question, so in theory quick to complete) so we can back the cause our membership overall has closest to their combined hearts. One question, but a difficult choice, so many worthy causes

The card has to be reactivated to work this season so it’s unlikely.