lee(lcfc) Posted 14 January 2011 Share Posted 14 January 2011 rang them at 5 past 9 and still on the phone at 20 to intill they cut me off. so i ordered my man city ticket online which i didnt want to because i would rather pick them up instead off them being posted. when i ordered it say which seat im sat in but dont know what row im sat on that the same with every one tickets Link to comment Share on other sites More sharing options...
CheshireFox Posted 14 January 2011 Share Posted 14 January 2011 yep same with me mate, just said seat 64 so no idea till the ticket turns up. emailed the ticket office and they said it'd be in the post today first class. better bloody be as i live in cheshire so a bit far to come and collect from the walkers! Link to comment Share on other sites More sharing options...
lee(lcfc) Posted 15 January 2011 Author Share Posted 15 January 2011 yer i emailed and said they will post it Link to comment Share on other sites More sharing options...
CheshireFox Posted 15 January 2011 Share Posted 15 January 2011 got mine this morning so the post is getting out pretty quickly to people- very good service to get them within 36 hours of booking! Link to comment Share on other sites More sharing options...
[email protected] Posted 15 January 2011 Share Posted 15 January 2011 Ordered mine by phone on Friday lunchtime at about 1.10. Treated very well.They in the post this morning. Great service. Can't complain at all. Role on Tuesday. Link to comment Share on other sites More sharing options...
lee(lcfc) Posted 16 January 2011 Author Share Posted 16 January 2011 got mine yesterday Link to comment Share on other sites More sharing options...
SeCrEt FoX Posted 15 March 2011 Share Posted 15 March 2011 Anyone know what time the ticket office closes Link to comment Share on other sites More sharing options...
Leicester Lass Posted 15 March 2011 Share Posted 15 March 2011 Anyone know what time the ticket office closes About ten minutes ago. Link to comment Share on other sites More sharing options...
SeCrEt FoX Posted 15 March 2011 Share Posted 15 March 2011 Cheers dinner break tomorrow it is then. Link to comment Share on other sites More sharing options...
hebangsthedrums Posted 16 March 2011 Share Posted 16 March 2011 You'll be lucky, the time I have spent on hold has cost a fortune on my mobile. Why is the ticket office not freephone - I am trying to give the club money FFS!!! Also you get one set of hold music for 2 minutes and then get a voice saying 'Please Hold', literally every four seconds (I counted), drives me mental. Standard of service has dropped immensely last 18 months IMO. Link to comment Share on other sites More sharing options...
Trav Le Bleu Posted 17 March 2011 Share Posted 17 March 2011 NEVER EVER phone the ticket office. Basically the phones are answered by the people working in the stalls, so they will only answer them if there's no one waiting to be served in person, which is rare - certainly I've never been into the ticket office and been able to go straight to the counter. Link to comment Share on other sites More sharing options...
Bilo Posted 17 March 2011 Share Posted 17 March 2011 Luckily I only live round the corner from the ground so always go in person, but I've heard the service has gone downhill lately which is a shame. If I can't get to the ground myself, I normally ask a mate to pick up a ticket for me. Simples. Link to comment Share on other sites More sharing options...
hebangsthedrums Posted 18 March 2011 Share Posted 18 March 2011 NEVER EVER phone the ticket office. Basically the phones are answered by the people working in the stalls, so they will only answer them if there's no one waiting to be served in person, which is rare - certainly I've never been into the ticket office and been able to go straight to the counter. No choice unfortunately living seventy miles away. Think thats why it will never be fixed - only a minority of fans have to call every time as opposed to popping in, so I would guess only a select few are exposed to the shitty customer experience that often. Link to comment Share on other sites More sharing options...
Maybes Posted 18 March 2011 Share Posted 18 March 2011 No choice unfortunately living seventy miles away. Think thats why it will never be fixed - only a minority of fans have to call every time as opposed to popping in, so I would guess only a select few are exposed to the shitty customer experience that often. Minority?? I dont think so. I live 20minutes drive away and still ring. The phone service is appalling, it ALWAYS takes at least 15minutes plus to get through no matter when I ring. You get that music which is bareable then some bati women saying please hold every 5 seconds!! 10p a minute aswell. Usually ends up being a £2 phonecall. Link to comment Share on other sites More sharing options...
Kenners Posted 18 March 2011 Share Posted 18 March 2011 Minority?? I dont think so. I live 20minutes drive away and still ring. The phone service is appalling, it ALWAYS takes at least 15minutes plus to get through no matter when I ring. You get that music which is bareable then some bati women saying please hold every 5 seconds!! 10p a minute aswell. Usually ends up being a £2 phonecall. That winds me up so much. Its been 10 seconds, I haven't forgotten that im on hold and you're busy. Link to comment Share on other sites More sharing options...
The Year Of The Fox Posted 21 March 2011 Share Posted 21 March 2011 I had a nightmare last season, when after purchasing my season ticket for this season it guarenteed me a ticket for the playoff gane at home to cardiff. Several times I rang up (I had to as there was a fcuk up between ticketmaster and the ST office) and was on hold for 20 mins each time, where on around the 20 minute mark the call gets terminated by them and you still get charged. Its shocking really. When I emailed to complain about this and (somewhat cheekily) asked for a refund they said nothing could be done. Now I don't care how long I get put on hold for nor how long it costs me, providing I get the answers I'm looking for and dont have my call terminated Link to comment Share on other sites More sharing options...
Asha Posted 23 April 2011 Share Posted 23 April 2011 Received the ticket envelope in the post today for Doncaster after ordering on-line, receipt and everything was there but they forgot to put the match ticket in Crazy. Link to comment Share on other sites More sharing options...
flying fox Posted 23 April 2011 Share Posted 23 April 2011 web site isn't much better it said tickets were available to buy for the forest game so i went to forest to buy one to be told they were not for sale to away fans Link to comment Share on other sites More sharing options...
stix Posted 16 July 2011 Share Posted 16 July 2011 Didnt want to start a new thread so ill put it in here. Cant access the OS on my phone for some reason every page i try to load up has nothing on it. Am wondering if the ticket office is open on a sunday? and if so does anyine know until what time. planning on getting my ST this weekend but am knee deep in pure brilliant white emulsion and wont have time to get down there today. Any info is much apprecieted thanks Link to comment Share on other sites More sharing options...
sdb Posted 16 July 2011 Share Posted 16 July 2011 I had a nightmare last season, when after purchasing my season ticket for this season it guarenteed me a ticket for the playoff gane at home to cardiff. Several times I rang up (I had to as there was a fcuk up between ticketmaster and the ST office) and was on hold for 20 mins each time, where on around the 20 minute mark the call gets terminated by them and you still get charged. Its shocking really. When I emailed to complain about this and (somewhat cheekily) asked for a refund they said nothing could be done. Now I don't care how long I get put on hold for nor how long it costs me, providing I get the answers I'm looking for and dont have my call terminated Don't get me started on that one! Biggest phone bill i've ever seen after that 1. Didnt want to start a new thread so ill put it in here. Cant access the OS on my phone for some reason every page i try to load up has nothing on it. Am wondering if the ticket office is open on a sunday? and if so does anyine know until what time. planning on getting my ST this weekend but am knee deep in pure brilliant white emulsion and wont have time to get down there today. Any info is much apprecieted thanks I was tryin to look at prices this morning/LCFC Direct and it was down for me too. Link to comment Share on other sites More sharing options...
accessory Posted 16 July 2011 Share Posted 16 July 2011 Didnt want to start a new thread so ill put it in here. Cant access the OS on my phone for some reason every page i try to load up has nothing on it. Am wondering if the ticket office is open on a sunday? and if so does anyine know until what time. planning on getting my ST this weekend but am knee deep in pure brilliant white emulsion and wont have time to get down there today. Any info is much apprecieted thanks No. Link to comment Share on other sites More sharing options...
stix Posted 16 July 2011 Share Posted 16 July 2011 No. Ok cheers bud. will try and scoot down today then. also, has anyone got tgere season ticket on the direct debit scheme? If so, will i need ID/bank statements etc...i had a season ticket last season so they have my details if that makes a difference. Would give them a call but i want to get the ST for THIS season! And by the time i get through to them i probably wont be able to afford it!!! Cheers in advance Edit: closed now so wont be going today either. Doh!! Link to comment Share on other sites More sharing options...
The Year Of The Fox Posted 17 July 2011 Share Posted 17 July 2011 Ok cheers bud. will try and scoot down today then. also, has anyone got tgere season ticket on the direct debit scheme? If so, will i need ID/bank statements etc...i had a season ticket last season so they have my details if that makes a difference. Would give them a call but i want to get the ST for THIS season! And by the time i get through to them i probably wont be able to afford it!!! Cheers in advance Edit: closed now so wont be going today either. Doh!! I bought my ST over the phone with the DD scheme and no they don't ask for any ID etc Link to comment Share on other sites More sharing options...
stix Posted 19 July 2011 Share Posted 19 July 2011 I bought my ST over the phone with the DD scheme and no they don't ask for any ID etc Thanks. Link to comment Share on other sites More sharing options...
Jiggers the Fox Posted 22 July 2011 Share Posted 22 July 2011 anybody help me out and let me know if the ticket office is open tommorow (Sat) and what hours? Cheers Link to comment Share on other sites More sharing options...
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