indierich06 Posted 3 July 2013 Posted 3 July 2013 It's incredibly rude to be on the phone while you're at a checkout, but the Sainsbury's employee should have been professional enough to just get on with her job at the end of the day. If you work in customer services, you're going to have to deal with obnoxious people like this, but you should still be professional about it and just call them ***** when you're down the pub after work.
Rincewind Posted 3 July 2013 Posted 3 July 2013 It isn't at all. You assumed the cashier was on the Mobile True but I edited the post but not before it got through to be criticised. To be fair maybe the the topic title should have been serving customers whilst they are on the phone.
Guest MattP Posted 3 July 2013 Posted 3 July 2013 True but I edited the post but not before it got through to be criticised. To be fair maybe the the topic title should have been serving customers whilst they are on the phone. Blame the topic title when everyone seemed to manage to work out the situation.
separator Posted 3 July 2013 Posted 3 July 2013 Part of my job involves working in train station ticket offices and a number of them (mainly tube stations) are putting signs on their windows asking people not to use mobiles when buying tickets at the window.
Charl91 Posted 3 July 2013 Posted 3 July 2013 Honestly, it depends on the phone call. In most circumstances I'd agree, and I'd almost never be on the phone while going through the check-out, but sometimes there are important phone calls you can't really ignore. If you've put all your stuff on the check-out and get an important phone call, there's not much you can do - a bit awkward really, but I think I'd rather take the call then spare the cashiers feelings. It is rude, but the Cashier also sounds like she's pretty arsey.
AdamN Posted 3 July 2013 Posted 3 July 2013 Whether you think it's rude or not, there isn't any rule saying you shouldn't serve someone if they are on the phone, so no, she wasn't right. And who cares, anyway? I don't think I've ever had a full blown conversation with someone behind a checkout, so what difference would it make if I was on my phone? So long as I wasn't dawdling it shouldn't be an issue. Some people take these things far too seriously.
Rincewind Posted 3 July 2013 Posted 3 July 2013 Part of my job involves working in train station ticket offices and a number of them (mainly tube stations) are putting signs on their windows asking people not to use mobiles when buying tickets at the window. Quite right. It holds others up in the queue.
Julian Joachim Jr Shabadoo Posted 3 July 2013 Posted 3 July 2013 The checkout assistant was right in my opinion, store policy or not, it's rude and when I'm shopping and queuing behind someone on the phone they take ages to bag their shit up. And like everywhere else, they're usually incapable of walking and talking so they'll stand there for a bit, wander out and bump into someone, you know how it goes But I think this is non-story - a chubby pig who just wants to get free sausage rolls by slagging off Sainsbury's, maybe just wants to get in the paper. A more shocking story - I was being served in Tesco's last week and the dickhead behind the till actually answered his phone - I couldn't be bothered to make a scene so I just looked around in my best Larry David face
separator Posted 3 July 2013 Posted 3 July 2013 Quite right. It holds others up in the queue. Places like train station ticket offices, kiosks, cimemas etc often have a window between staff and customer with a speaker & mic setup. Mobiles cause feedback and noise in the ticket office, just like putting a mobile next to a speaker and getting a ticking noise.
Charl91 Posted 3 July 2013 Posted 3 July 2013 A more shocking story - I was being served in Tesco's last week and the dickhead behind the till actually answered his phone - I couldn't be bothered to make a scene so I just looked around in my best Larry David face Should have asked for help packing your bags. Would have been funny to see him trying do that one handed.
Julian Joachim Jr Shabadoo Posted 3 July 2013 Posted 3 July 2013 Should have asked for help packing your bags. Would have been funny to see him trying do that one handed. He was masturbating with the other hand. forgot to mention he was nudging my goods through the checkout with his face. It was the phone that bothered me though
Guest MattP Posted 3 July 2013 Posted 3 July 2013 Whether you think it's rude or not, there isn't any rule saying you shouldn't serve someone if they are on the phone, so no, she wasn't right. And who cares, anyway? I don't think I've ever had a full blown conversation with someone behind a checkout, so what difference would it make if I was on my phone? So long as I wasn't dawdling it shouldn't be an issue. Some people take these things far too seriously. You are missing out, I went out with a girl for three years who I met by starting a conversation on a checkout with.
Kitchandro Posted 3 July 2013 Posted 3 July 2013 The checkout assistant was right in my opinion, store policy or not, it's rude and when I'm shopping and queuing behind someone on the phone they take ages to bag their shit up. And like everywhere else, they're usually incapable of walking and talking so they'll stand there for a bit, wander out and bump into someone, you know how it goes But I think this is non-story - a chubby pig who just wants to get free sausage rolls by slagging off Sainsbury's, maybe just wants to get in the paper. A more shocking story - I was being served in Tesco's last week and the dickhead behind the till actually answered his phone - I couldn't be bothered to make a scene so I just looked around in my best Larry David face But this checkout woman was making the process longer by sitting there doing nothing whilst the stuff was there to be scanned. It might have been done a lot quicker if this woman had been doing her job.
Alf Bentley Posted 3 July 2013 Posted 3 July 2013 Both rude the customer should show more respect and the till operator clearly needs some customer service training, and as for you Rincewind I am lost for words That sounds about right. It must be incredibly rare that you receive a call so important and so urgent that you can't either deal with it instantly or just say: "I'll call you back in 5 minutes". However, if the customer was waiting at the bagging end and the till operator just sat there because she was on the mobile, that suggests that she was as lacking in consideration as the customer....fair enough if she had been asking the customer for payment or the customer was failing to bag up her purchases. It's these wankers who amble down the pavement on their mobiles, nearly bumping into you, that get my goat. I've had to restrain myself from snatching their mobile and throwing it against the nearest wall several times. If you want to chat, stop and chat; if you need to keep walking, call back later. The underlying attitude behind such behaviour is: "my friends matter....I really, really matter ....but no other ****er in society matters at all"!
Rincewind Posted 3 July 2013 Posted 3 July 2013 They can't say good morning/afternoon have a nice day if you are on the phone. You miss the pleasant side of a check out girl.
Rincewind Posted 3 July 2013 Posted 3 July 2013 I've seen people on mobiles while shopping. Probably the missus checking that the husband has the right type. 'NOW WHAT WAS THAT DEAR< THE EXTRA LARGE SUPER ABSORBENT?
Alf Bentley Posted 3 July 2013 Posted 3 July 2013 You are missing out, I went out with a girl for three years who I met by starting a conversation on a checkout with. We need to hear the full dialogue, Matt! Did it go something like this?: Cashier/future girlfriend: "Hey, what are you planning to do with that crème fraiche and those sticks of celery, big boy?" Matt: "You'll find out when my chauffeur picks you up at 8pm sharp, babe, he'll have the Bollinger chilled!" Cashier (blushing): "Oooh, Matt [Matt's wearing his "Businessman of the Year" name badge], I'm all a-quiver! Matt: "You certainly will be by 8.05pm, darling! But you will wear a Maggie Thatcher mask, won't you....?" Come on, Matt, spill the beans....or the whipped cream, or the ribbed for extra pleasure or whatever you were buying!
Guest MattP Posted 3 July 2013 Posted 3 July 2013 We need to hear the full dialogue, Matt! Did it go something like this?: Cashier/future girlfriend: "Hey, what are you planning to do with that crème fraiche and those sticks of celery, big boy?" Matt: "You'll find out when my chauffeur picks you up at 8pm sharp, babe, he'll have the Bollinger chilled!" Cashier (blushing): "Oooh, Matt [Matt's wearing his "Businessman of the Year" name badge], I'm all a-quiver! Matt: "You certainly will be by 8.05pm, darling! But you will wear a Maggie Thatcher mask, won't you....?" Come on, Matt, spill the beans....or the whipped cream, or the ribbed for extra pleasure or whatever you were buying! Believe it or not this was back in the day where I was closer to being a Liberal Democrat than anything. I was just passing through buying some booze and meat for a BBQ with a mate, got chatting with her when she asked if we were having a party and after a couple of minutes I said if she fancied it she should come and bring a couple of mates if she wanted. She laughed and after a bit of banter I jotted my number down and said give me a call if you are coming and I'll send you the address, rest is history. Had a good time with her.
Soar Fox Posted 3 July 2013 Posted 3 July 2013 Believe it or not this was back in the day where I was closer to being a Liberal Democrat than anything. I was just passing through buying some booze and meat for a BBQ with a mate, got chatting with her when she asked if we were having a party and after a couple of minutes I said if she fancied it she should come and bring a couple of mates if she wanted. She laughed and after a bit of banter I jotted my number down and said give me a call if you are coming and I'll send you the address, rest is history. Had a good time with her. I'd love for you to write a book about your life and everything that you have got upto. I certainly would buy it.
Alf Bentley Posted 3 July 2013 Posted 3 July 2013 Believe it or not this was back in the day where I was closer to being a Liberal Democrat than anything. I was just passing through buying some booze and meat for a BBQ with a mate, got chatting with her when she asked if we were having a party and after a couple of minutes I said if she fancied it she should come and bring a couple of mates if she wanted. She laughed and after a bit of banter I jotted my number down and said give me a call if you are coming and I'll send you the address, rest is history. Had a good time with her. What a nice, romantic story! Now who was the curmudgeon complaining about there being no "good news" stories in the media. Clearly, Foxes Talk is the place to come....Oh, dear, shall I rephrase that?!
Guest MattP Posted 3 July 2013 Posted 3 July 2013 I'd love for you to write a book about your life and everything that you have got upto. I certainly would buy it. A few people have said that but there are far more interesting people than me about! Read something by Jonathan Rendall, very similar lifestyle to me but ten times crazier.
Trav Le Bleu Posted 3 July 2013 Posted 3 July 2013 The telephone is just the rudest of all means of communication. For instance, you're talking to someone face to face and it rings. Essentially the ringing is saying, "STOP WHAT YOU'RE DOING AND SPEAK TO ME NOW!" I often don't answer the phone if I'm otherwise occupied - that's what answering machines are for. Mobiles are worse because you can take them anywhere. The customer was extremely rude - and I don't care that people aren't there to have a conversation with the cashier and anyone who says those is blatantly an inconsiderate git with no proper upbringing - it's just simple politeness that costs nothing but 2 seconds of your life. Worse yet is when your in a room full of people who have come together to meet each other in an arranged event and most of them are on their mobiles. I'd quite happily see every single mobile dropped into a nuclear inferno.
Trav Le Bleu Posted 3 July 2013 Posted 3 July 2013 Believe it or not this was back in the day where I was closer to being a Liberal Democrat than anything. I was just passing through buying some booze and meat for a BBQ with a mate, got chatting with her when she asked if we were having a party and after a couple of minutes I said if she fancied it she should come and bring a couple of mates if she wanted. She laughed and after a bit of banter I jotted my number down and said give me a call if you are coming and I'll send you the address, rest is history. Had a good time with her. :o :o
MooseBreath Posted 3 July 2013 Posted 3 July 2013 I was just trying to cover everything and not treat it as black and white. lol Yeah sure you were Kenbo. Brilliant stuff. Thanks for making my afternoon shit that much more amusing.
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