FWIW - i think loss of connection is a broader football thing.
Money is everything now; almost all connection to locality has gradually been eroded and has to be confected; glory isnt the goal but profit is; supporters are now 'fans' and 'customers' to be exploited and finally social media amplfies the good and the bad This disconnect can be disguised when a team is doing well - everyone is happy, players are lauded etc etc. As soon as the good time cycle comes to an end though, the cracks suddenly become more visble. In other words, results are everything because the baseline now IS disconnect.
I think, Sub conciously, being a 'fan' or 'customer' as opposed to supporter makes people less tolerant of poor performance - and perhaps it should
Just my opinions of course