The “I get paid on the last day of the month, what’s the problem?” brigade can **** off. The club seem to get everything wrong. We’re a shambles.
They should be doing everything they can to put this right. The publicity it’s getting is terrible, although for the fans, it’s probably no bad thing.
edit - the irony of having someone at board level who allegedly has vast customer service experience too. I work for a business that’s big on customer service and there’s no way you’d want this kind of thing to happen and for your “customers” to know about it.