Any roofers or builders who would like to show their love

[casablancas]

Ok. Is been in new house for over 5 years and no real bother. It’s a new build in Staffordshire by Bovis home. 

 

As a i I mentioned never had a problem until last few days .... I have never been one for the obvious but that ain’t right haha. 

 

Now anyone have any idea on what’s wrong? Clearly yes I know it’s related to rain

[casablancas]

[casablancas]

I also have a pic of the front which I can upload apparently. It’s too big a file. 

[Innovindil]

 

But seriously, if I had to guess I'd say it would be like my parents house where the combo of hot/cold weather caused cracks that are letting rainwater in. 

 

Or it could but something different like water demons. 

 

I'd call someone. 

[davieG]

Aren't you covered by the NHBC?

 

Doesn't that cover it?

[casablancas]

 

Im not sure. Just looking into it. I am not the most up to speed on the ins and outs. But if I remeber I am just can’t remeber if it’s 5/10 years and it only covers structural ... which I assume this is. If I’d go through the NHCB would I need to alert my insurance? 

[kenny]

1 hour ago, casablancas said:

 

Im not sure. Just looking into it. I am not the most up to speed on the ins and outs. But if I remeber I am just can’t remeber if it’s 5/10 years and it only covers structural ... which I assume this is. If I’d go through the NHCB would I need to alert my insurance? 

Call NHBC in the first instance. They will send out a 'risk assessor' or similar to assess whether their is a claim. (This assumes that your property was built with an NHBC warranty.)

 

Its an odd place to have water ingress. But if you have rainwater coming in over a lintel, that suggests that their hasn't been a proper cavity tray installed over the lintel with weepholes to allow water running down the cavity to drain outwards.

 

It would be worth checking that there are no issues with the guttering that are allowing water to penetrate the cavity from above.

 

Once you have your report from NHBC, you should note that they are an insurer and as such will be looking for reasons not to pay out. It is likely that their report will come back claiming there is no fault with the property. At this point, you will have to pay for a Surveyor to write a professional report. Assuming this confirms there is a construction defect then NHBC would pay this money back as part of the repair.

 

Its also worth asking the neighbours if they have had similar issues in the past.

[Bayfox]

Something that major should come under the 10 year bit.

 

It's normally plumbing, electrics etc that are part of the 5 year satisfaction.

 

My wife is on a mad one as our 5 years is up in Nov. So she's had them out doing everything, from leaky taps, leaking waste traps. Faulty double sockets etc we even made them come do some work on out alarm the other week, we'd had it serviced by the company that they paid to install it before we moved in, then a week later we had low battery warnings, we rang them and got no joy, reported them to the house builder and they came back out for nothing, they hate the idea of losing the contract to supply a national house builder.

[Dr The Singh]

9 hours ago, casablancas said:

Ok. Is been in new house for over 5 years and no real bother. It’s a new build in Staffordshire by Bovis home. 

 

As a i I mentioned never had a problem until last few days .... I have never been one for the obvious but that ain’t right haha. 

 

Now anyone have any idea on what’s wrong? Clearly yes I know it’s related to rain

Move house

[Grebfromgrebland]

6 hours ago, Dr The Singh said:

Move house

Paint over the stains first.

[The Fox Covert]

I would say there is a gap between the window frame and the masonry.

With a traditional wooden window which breathes this doesn't matter as long as no water is allowed to penetrate into the structure of the wall from outside.

Mine, fitted about 20 years ago by a carpenter who is family, don't even have any screws or nails to secure the window to the aperture in the wall. The window is secured by wooden wedges knocked into the gap.

With a modern plastic and aluminium window, which doesn't breathe, the tradesman should have completely filled any gaps around the window with expanding foam.

But none of this would have happened at all if water wasn't getting into the wall from somewhere outside.

I would insist that the house builder check out all this and also replace the plasterboard inside and replaster, as the plasterboard will probably have swelled at the edge where it has got damp and you will never be able to make good the join again.

Greb is being sarcastic and I think he knows he is. I have used Zinsser paint to block out minor damp stains and marks on the wall made by nail varnish or crayon. It is miles better than the spray on stuff but not a magic bullet which will block out serious damp. Small damp stains you can even block out with Windsor and Newton acrylic art paint, which has much better covering power than normal house paint, and is about 10 times the price once you take the difference in the size of the container into account!

Can't comment on the NHBC guarantee as I have never lived in a new house but I hope the builder gets it sorted for you.