Season ticket relocation

[Ian Nacho]

More fool me for renewing but the club don't half make the relocation process a nightmare. Relocations started today at 9am so I rang up multiple times but they say they can't put me in the queue because of high demand. I emailed instead and they said there's a seat available where I want but I have to ring up to do but I still can't get through via phone. I'm sure they're not having that much demand for people relocating in League One. 

[HarryTheGenie]

I have been trying all day. Can't get through won't put me in a queue. Shambles.

[fatmando]

Same. 

[fatmando]

Probably 1 poor minimum wage bugger put on the phone for it today, not foreseeing the amount of people who would want it.

[Permafrost]

Ought to be able to do it online.

[oohaahmustafa]

Summit wrong with phones surely? I've never not been put in a que. Have tried multiple times today. 

Edited 27 April by oohaahmustafa

[Little Nicky]

Same issue here. Farce of a club

[jammie82uk]

2 hours ago, Permafrost said:

Ought to be able to do it online.

Especially For a club so obsessed with everything being digital 

[The boy Linacre]

1 person manning it probably......Carry on Football Club!!! (watch ITV 3 on a Bank Holiday for those not Old enough, you can see a Carry on marathon)

[Raj]

Serves you all right for renewing!

[fatmando]

Still not got through 

[TheReaper87]

On 27/04/2026 at 14:16, Ian Nacho said:

More fool me for renewing but the club don't half make the relocation process a nightmare. Relocations started today at 9am so I rang up multiple times but they say they can't put me in the queue because of high demand. I emailed instead and they said there's a seat available where I want but I have to ring up to do but I still can't get through via phone. I'm sure they're not having that much demand for people relocating in League One. 

Try ringing the number select option 2 (instead of 1) followed by option 1. I was told to do it this way after emailing [email protected]. Me and mate got straight through and I explained same situation you are having and was told no problem other than having to pay £5 for the privilege 

[fatmando]

Since the relocation period opened i have called over 15 times and not got through. Different days of week, different times. Then when I email them, all the info to do it, they reply like within 5 minutes saying got to call (or come to ground, which is 2 hour drive). If someone is sat there with an empty inbox in front of them, why can't they just ring me back and do it? Or answer the phone?

 

I mean, it's not a major stress, it's not life or death, but FFS. 

[BeaumontFox]

4 hours ago, fatmando said:

Since the relocation period opened i have called over 15 times and not got through. Different days of week, different times. Then when I email them, all the info to do it, they reply like within 5 minutes saying got to call (or come to ground, which is 2 hour drive). If someone is sat there with an empty inbox in front of them, why can't they just ring me back and do it? Or answer the phone?

 

I mean, it's not a major stress, it's not life or death, but FFS. 

The guy who answers the phone has been laid off due to the relegation to league one

[Sol thewall Bamba]

18 hours ago, fatmando said:

Since the relocation period opened i have called over 15 times and not got through. Different days of week, different times. Then when I email them, all the info to do it, they reply like within 5 minutes saying got to call (or come to ground, which is 2 hour drive). If someone is sat there with an empty inbox in front of them, why can't they just ring me back and do it? Or answer the phone?

 

I mean, it's not a major stress, it's not life or death, but FFS. 

It might be worth just leaving it and doing it in a few weeks time when it's quietened down. There's not timeframe on relocation, you can do it whenever. 

[Ian Nacho]

Anyone manage to get any joy with this?

[JonnyBoy]

On 07/05/2026 at 14:42, fatmando said:

Since the relocation period opened i have called over 15 times and not got through. Different days of week, different times. Then when I email them, all the info to do it, they reply like within 5 minutes saying got to call (or come to ground, which is 2 hour drive). If someone is sat there with an empty inbox in front of them, why can't they just ring me back and do it? Or answer the phone?

 

I mean, it's not a major stress, it's not life or death, but FFS. 

 

It is almost as if you expected the club to be competent if you are buying a ST after the owner has ran the club  like a shitshow the last few years, what do you expect?

 

Edited 21 May by JonnyBoy

[fatmando]

Did finally get it done. Lad on the phone sounded depressed and knackered (but compentant), bless him.