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Kilworthfox

Ticket Office Tw@ts

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Posted

This is the 2nd time that the ticket office have enraged me on the same topic. I only speak to the ticket office for 1 reason and that is away tickets.

This time Fulham away! I have opened my envelope this morning to discover that they have placed me on row X despite asking to be seated on the back row as I wish to stand and not upset those who wish to sit. The guy on the phone whose name I did not get said he would sort this out for me, which he obviously has not as to my understanding row UU is the back row.

Honestly if this was a business where I could go elsewhere for this service I would change immediately as the customer service and listening to my needs is completely missed, by an uninterested supplier.

People of the ticket office you have another unsatisfied supporter on your hands, many thanks for your incompetence :appl:

Posted

i wouldnt worry mate i have a feeling it might be like the villa game were everyone stood up no matter were they were sitting, and also my experience of away games, no one sits were theyre meant to so you can probably just move to the back if there is a problem, i saw people standing on the steps between the seets at the villa game so i dont think you will have a problem with standing.

Posted

I like the ticket office. They are nice to me and always sort me out tickets.

I asked to be put on the back row for all games and they placed me in Row A for Stockport. :D

I think (for the most part) they simply sell them from the reel in order otherwise they'd have piles of loose tickets all over the shop, I don't believe it's computerised like home ticket sales with diagrams of the seats.

Posted

..or like some clubs they sell back row tickets to fans that are less likely to stand to decrease the amount of standing.

Posted
..or like some clubs they sell back row tickets to fans that are less likely to stand to decrease the amount of standing.

Well, if it cuts down on the amount of body-surfing at games then it is only a good thing IMHO.

Posted

I don't have a major problem with the ticket office but it does frustrate me that you can e-mail them with an order for tickets and it not get processed for about 24 hours.

Posted
I think (for the most part) they simply sell them from the reel in order otherwise they'd have piles of loose tickets all over the shop, I don't believe it's computerised like home ticket sales with diagrams of the seats.

From seeing how the ticket machine seems to work for away games it does look mighty difficult to give people individual seats.

Posted
This is the 2nd time that the ticket office have enraged me on the same topic. I only speak to the ticket office for 1 reason and that is away tickets.

This time Fulham away! I have opened my envelope this morning to discover that they have placed me on row X despite asking to be seated on the back row as I wish to stand and not upset those who wish to sit. The guy on the phone whose name I did not get said he would sort this out for me, which he obviously has not as to my understanding row UU is the back row.

Honestly if this was a business where I could go elsewhere for this service I would change immediately as the customer service and listening to my needs is completely missed, by an uninterested supplier.

People of the ticket office you have another unsatisfied supporter on your hands, many thanks for your incompetence :appl:

Maybe that is the highest row possible? :dunno: Especially as it is on General Sale now.

Posted
Maybe that is the highest row possible? :dunno: Especially as it is on General Sale now.

I am priority 1 for away games & I bought them when they came out :thumbup:

Posted
Maybe that is the highest row possible? :dunno: Especially as it is on General Sale now.
I am priority 1 for away games & I bought them when they came out :thumbup:

Plus me and Fez wen tand sorted out our tickets on Saturday so they were all together and got row OO.

Posted
This is the 2nd time that the ticket office have enraged me on the same topic. I only speak to the ticket office for 1 reason and that is away tickets.

This time Fulham away! I have opened my envelope this morning to discover that they have placed me on row X despite asking to be seated on the back row as I wish to stand and not upset those who wish to sit. The guy on the phone whose name I did not get said he would sort this out for me, which he obviously has not as to my understanding row UU is the back row.

Honestly if this was a business where I could go elsewhere for this service I would change immediately as the customer service and listening to my needs is completely missed, by an uninterested supplier.

People of the ticket office you have another unsatisfied supporter on your hands, many thanks for your incompetence :appl:

Do you get post on a sunday :o

Posted
Is it going to be open later today? (Monday)

SO is the answer that I have to go to the T/O and waste my time & diesel because they can not take simple instruction which they agreed to? Hmmmm no thanks I will stand where I like anyways, I just wanted to do it in my seat rather than someone else's.

Posted

i bought 2 tickets for cheltenham for me and my mate and both sitting in different parts of the ground and can't change them cause we've sold our allocation.

BIZARRE :giggle:

Posted
i bought 2 tickets for cheltenham for me and my mate and both sitting in different parts of the ground and can't change them cause we've sold our allocation.

BIZARRE :giggle:

Come again?

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