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Edmund

Complete bond set play.com typo!

By Edmund, in General Chat

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Asha

Asha

Posted
Posted
Also, I wanted in, but I see it's 99.99 now.

Bastards.

If I get mine for a tenner, I'll sell to you for a reasonable price?

Don't even like James Bond that much, just saw the price error and jumped.

Zingari

Zingari

Posted
Posted
I guess because it's only a pre-order, they can just tell us to fook off. It's in the terms that they're allowed to change the price and cancel the orders. >_<

on places like ebay etc , once a bid is accepted , they claim its a legally binding contract for both parties ,

oh well i'm not too bothered either way, i'll get over it if they say its cancelled

Guest

Guest

Posted
Posted
What're the actual laws on them doing that? I know in a shop they have to sell it at the price its advertised at or something so is it the same online? We shall see. Either way if they try and make me pay full price then I'll just cancel it.
I think they HAVE to sell it at the price listed don't they?

I remember hearing about ASDA or somebody accidentally putting crates of stella in a catalogue for 1.20 instead of 12 quid and they HAD to honour it.

You definetly have to sell it at the price listed, be it online or instore.

Ive took advantage of this a few times in the past.

No they don't have to sell at that price.

They actually don't have to sell it to you at the advertised price, even in shops. It's something about it being an invitation to trade and not a firm offer. Therefore you taking it to the counter is the offer to buy it at advertised price, if they realise an error, they can refuse to sell it at that price. Most shops would probably honour it though, just to keep the peace.
You are correct.

Their T&C seem to reflect the fact that mistakes happen on their online stores, and gives them the right to rectify it. Whether they will or not is another matter.

on places like ebay etc , once a bid is accepted , they claim its a legally binding contract for both parties ,

oh well i'm not too bothered either way, i'll get over it if they say its cancelled

With auctions and tenders, the way the contract is formed is slightly different. Only slightly.

I hate contract law.

hairy

hairy

Posted
Posted

Lisa

I ordered one this morning too. Following a link from another site.

I have a confirmation email stating the price of £9.99. Does that not mean they have accepted my offer?

Alexikokopops

Alexikokopops

Posted
Posted
No they don't have to sell at that price.

You are correct.

Their T&C seem to reflect the fact that mistakes happen on their online stores, and gives them the right to rectify it. Whether they will or not is another matter.

Yeah, since I made my post I saw the relevant parts in their T&Cs so I'm not keeping my hopes up. Still, it's changed price and I still haven't received an email telling me I can cancel my order or pay the full price so fingers crossed.

Lisa

I ordered one this morning too. Following a link from another site.

I have a confirmation email stating the price of £9.99. Does that not mean they have accepted my offer?

Nah, it says in the T&C that they're not contractually obliged to sell it to you at the pre-order price unless they've dispatched it to you. Something along those lines.

Zingari

Zingari

Posted
Posted

Dear Customer,

We are writing to inform you that your recent order for James Bond Complete Collection Box Set was incorrectly listed. Unfortunately we will not be able to supply you with your order at the advertised price and have cancelled your order. If you would still like to purchase this item at the correct price of £99.99 please place a new order.

Please accept our apologies for any inconvenience caused to you over this matter and thank you for your patience and valued custom.

Kind Regards,

PLAY.COM

bollox :angry:

Wycombe Fox

Wycombe Fox

Posted
Posted
Dear Customer,

We are writing to inform you that your recent order for James Bond Complete Collection Box Set was incorrectly listed. Unfortunately we will not be able to supply you with your order at the advertised price and have cancelled your order. If you would still like to purchase this item at the correct price of £99.99 please place a new order.

Please accept our apologies for any inconvenience caused to you over this matter and thank you for your patience and valued custom.

Kind Regards,

PLAY.COM

bollox :angry:

I find it hard to believe that they'd actually sign off like this! :thumbup:

Zingari

Zingari

Posted
Posted
I find it hard to believe that they'd actually sign off like this! :thumbup:

:D

yes, i deleted the bit where it was calling me a stupid, opportunist tight fisted twat

Munzie

Munzie

Posted
Posted
Dear Customer,

We are writing to inform you that your recent order for James Bond Complete Collection Box Set was incorrectly listed. Unfortunately we will not be able to supply you with your order at the advertised price and have cancelled your order. If you would still like to purchase this item at the correct price of £99.99 please place a new order.

Please accept our apologies for any inconvenience caused to you over this matter and thank you for your patience and valued custom.

Kind Regards,

PLAY.COM

bollox :angry:

:D I've just got the same e-mail! I've just sent them my response outlining my disappointment. Let's see if I get anything back (other than my £9.99).

Asha

Asha

Posted
Posted
Write to them about your dissappointment, might get a voucher or something. I had that once before.

Tried replying to it, it's not a registered email thing you can reply to.

If someone finds a contact email, can you post it for me to reply to later.

At college atm.

Munzie

Munzie

Posted
Posted
Tried replying to it, it's not a registered email thing you can reply to.

If someone finds a contact email, can you post it for me to reply to later.

At college atm.

I sent mine to '[email protected]'. Quote your reference number and nature of your enquiry. :thumbup:

Tabou

Tabou

Posted
Posted

Send an Anthrax coated letter of complaint.

Also, I'm still in a bad mood. I plan on doing no work today, so would gladly source you all some anthrax.

Guest

Guest

Posted
Posted
Lisa

I ordered one this morning too. Following a link from another site.

I have a confirmation email stating the price of £9.99. Does that not mean they have accepted my offer?

It's this kind of question that is going to shake up the glamorous world of contract law. I would say that the offer has not been accepted, as these systems are automated and the T&Cs explicitly cover situations where items are incorrectly priced (to keep things simple).

Nah, it says in the T&C that they're not contractually obliged to sell it to you at the pre-order price unless they've dispatched it to you. Something along those lines.

:(

Some retailers will honour the mistaken price on the basis of goodwill. Others will not.

Guest

Guest

Posted
Posted
Given teh amount of orders Play must've had I'd be very surprised if they did :(

That's exactly what I was thinking.

It's not like when Sainsbury priced up the Pizza Express pizzas incorrectly (pricing the large ones at the small price and vice versa). They allowed that one.

Lillehamring

Lillehamring

Posted
Posted
This is funny because i was talking about something similar in the car with my boss about an hour ago. I was bragging about how i paid a stupidly low amount for my Bond box set as every individual dvd was on offer for £2.50 at my work which i snapped up with my 10% discount meaning i had the entire set for £45 which at the time was a fooking bargain.

A tenner however is silly money!

Also geroge lazenby - my favourite bond.

:thumbup: - good call.

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