I know it's obvious that he didn't write it, but the mix of 'I' vs 'We' pronouns shows an abdication of personal responsibility.
"I am truly sorry for the disappointment we have caused"
Of course the players are also to blame but this if this statement is to hold weight it should reflect the opening where he takes 'responsibility' and so if you read further you find that in fact, he doesn't truly.
If you read this as a statement penned by Rudkin (+PR Staff) it makes more sense.
This is equivalent to saying "I'm sorry you're upset".
It's weak and so, in that sense, truly reflects the owner.