TiffToff88 Posted 13 June 2016 Posted 13 June 2016 My other half was due to go in for an eye operation tomorrow morning, so she made all the necessary arrangements with work to get the time off, with 3 weeks recovery time following the op. She has spent the last few weeks being terrified of the impending operation, and having finally come to terms with the fact that it was so close, they have just called her now to cancel, less than 24 hours before the scheduled operation time! this now means a lot of rearranging with work to get her back in to the shift patterns. Do we have any rights as patients when it comes to last minute cancellations on operations?
Larry_LCFC Posted 13 June 2016 Posted 13 June 2016 I doubt it. They'll just claim its for patient safety reasons or some shit. NHS is overstretched and going to the dogs.
TiffToff88 Posted 13 June 2016 Author Posted 13 June 2016 Apparently its because they don't have the right anesthetic eye drops
Wymsey Posted 13 June 2016 Posted 13 June 2016 Unsure whether any of the replies answer your question, but posted this topics relating to the NHS a couple of months back. http://www.foxestalk.co.uk/forums/topic/105068-the-nhs-national-health-service-thread/page-1
Kilworthfox Posted 13 June 2016 Posted 13 June 2016 I had my acl reconstructed at the general on Saturday. I know how worrying these things can all be. I hope that everything goes well for your missus. I appreciate that it is frustrating, but I think that the people who work within the NHS are so stretched and under pressure, its not a malicious action, but I appreciate its very inconvenient!
davieG Posted 13 June 2016 Posted 13 June 2016 Apparently its because they don't have the right anesthetic eye drops If that's true then they need praising for their honesty but I'd be embarrassed to have that as a reason.
TiffToff88 Posted 13 June 2016 Author Posted 13 June 2016 If that's true then they need praising for their honesty but I'd be embarrassed to have that as a reason. I agree, it seems like an honest mistake, but one that should not have been made in the first place. i'm determined to remain calm and rational about the while incident, but its safe to say my girlfriend is taking a very different approach to the situation!
StanSP Posted 13 June 2016 Posted 13 June 2016 Apparently its because they don't have the right anesthetic eye drops yeh like DG said at least you're finding out now than when they put the anaesthetic in and then find out it's wrong. Massive inconvenience of course but hopefully your girlfriend's work are understanding of the situation and that they realise it's not her fault.
TiffToff88 Posted 13 June 2016 Author Posted 13 June 2016 Just called Nuffield to see how much they would charge for the procedure... £2514! I think we'll go back on the NHS waiting list...
pleatout Posted 13 June 2016 Posted 13 June 2016 If that's true then they need praising for their honesty but I'd be embarrassed to have that as a reason. Or it could be that the manufacturer is having problems. There aren't hundreds of factories producing the stuff in massive quantities everyday. Most people don't realise that the demand for, in this case eye drops, isn't that big and there are only a handful of manufacturers. If a factory has issues, and that happens a lot, then there is a temporary bump in the system and ops get cancelled.
GaelicFox Posted 13 June 2016 Posted 13 June 2016 Just called Nuffield to see how much they would charge for the procedure... £2514! I think we'll go back on the NHS waiting list... See the NHS consultant at the Nuffield or spire privately (£150-250) and then you get bumped into the 6 week urgent list
DB11 Posted 13 June 2016 Posted 13 June 2016 Can the NHS not put you forward to have it privately at their expense?
davieG Posted 13 June 2016 Posted 13 June 2016 Or it could be that the manufacturer is having problems. There aren't hundreds of factories producing the stuff in massive quantities everyday. Most people don't realise that the demand for, in this case eye drops, isn't that big and there are only a handful of manufacturers. If a factory has issues, and that happens a lot, then there is a temporary bump in the system and ops get cancelled. I'm aware of that but so should hospitals I've worked in project management and planned properly, considering how much this must cost themselves for something like this which must be a fairly small but important aspect of the operation they should have contingencies in place.
DJ Barry Hammond Posted 13 June 2016 Posted 13 June 2016 http://www.nhs.uk/chq/Pages/2563.aspx?CategoryID=68 Not sure if this will help any?
Dr The Singh Posted 13 June 2016 Posted 13 June 2016 My other half was due to go in for an eye operation tomorrow morning, so she made all the necessary arrangements with work to get the time off, with 3 weeks recovery time following the op. She has spent the last few weeks being terrified of the impending operation, and having finally come to terms with the fact that it was so close, they have just called her now to cancel, less than 24 hours before the scheduled operation time! this now means a lot of rearranging with work to get her back in to the shift patterns. Do we have any rights as patients when it comes to last minute cancellations on operations? Nope!! You can complain, for which you will get a 'bob standard' response!! Or you could take the NHS to small claims court for costs incurred!!
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