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Posted (edited)
1 hour ago, Blue717 said:

So far there hasn’t been any covid checks in place at the king power. Lights would get you trying to get in using an under 8s ticket. So really it hasn’t been that slack. 

Both times I’ve been there hasn’t been anybody checking on way in. Maybe it’s just been me? Or I massively misunderstand the system haha.

 

Nobody has been on the other side of the turnstiles. I’m not going to do it, but I think the checks could be better at the moment - but that’s the same everywhere, stadiums, theme parks etc. I’d welcome being checked down with a metal detector if I’m honest.
 

Edited by phoneticerror
slightly hungover and lost ability to write cohesively
Posted (edited)
18 minutes ago, ry.cunningham.5 said:

Will tickets for the individual games still go on sale to season ticket holders,can't guarantee I make all 3 games as I work shifts that are  varied every week

Pretty sure they will do but you will not be guaranteed your ST seat 

Edited by jammie82uk
Posted
18 minutes ago, when.ur.smiling82 said:

Can anyone help! How do I purchase both mine and my partners tickets? Whenever I follow the link it only shows my seat. I always buy all away tickets on my page and just assign to her so why can’t it be as simple as that. 
 

 

If she is on your friends and family list as a strong relationship (immediate relative) her tickets should be reserved alongside yours, should have a star next to her name on your F & F list.

You won’t have her tickets under your reservation if you haven’t created the strong relationship on ticket website! Not sure how you solve that other than attempting to call them.

Posted

Is anybody able to tell me how to reserve both mine and my sons seats online?  I’ve left it until the weekend to call and buy my tickets but didn’t realise the phone lines are now closed on Saturdays!  I’ve always renewed season tickets and bought cup and away tickets online and our accounts are linked but when I try to reserve the 3 game package i can’t see how to reserve both seats.

Posted
24 minutes ago, Mint23 said:

Is anybody able to tell me how to reserve both mine and my sons seats online?  I’ve left it until the weekend to call and buy my tickets but didn’t realise the phone lines are now closed on Saturdays!  I’ve always renewed season tickets and bought cup and away tickets online and our accounts are linked but when I try to reserve the 3 game package i can’t see how to reserve both seats.

You need to link your sons account to your friends and family and make sure you add that they share the same family circle when logged into your account, under friends and family. Then when you head to reservations both seats should show. I did mine earlier in the week then a mate asked me to sort his and I had to change him from just a friend to sharing the family circle to be able to buy his.

Posted
29 minutes ago, Mint23 said:

Is anybody able to tell me how to reserve both mine and my sons seats online?  I’ve left it until the weekend to call and buy my tickets but didn’t realise the phone lines are now closed on Saturdays!  I’ve always renewed season tickets and bought cup and away tickets online and our accounts are linked but when I try to reserve the 3 game package i can’t see how to reserve both seats.

I am not sure what has happened but the booking system has gone really strange over the weekend and the page doesn't seem to be loading properly anymore. 

Posted
11 hours ago, gonnabeblueforever said:

If she is on your friends and family list as a strong relationship (immediate relative) her tickets should be reserved alongside yours, should have a star next to her name on your F & F list.

You won’t have her tickets under your reservation if you haven’t created the strong relationship on ticket website! Not sure how you solve that other than attempting to call them.

Cheers! Managed to change the relationship to family and ticket now shows, although still won’t let me purchase, I keep getting an error message. Will try and call.

Posted
2 hours ago, Bayfox said:

You need to link your sons account to your friends and family and make sure you add that they share the same family circle when logged into your account, under friends and family. Then when you head to reservations both seats should show. I did mine earlier in the week then a mate asked me to sort his and I had to change him from just a friend to sharing the family circle to be able to buy his.

I’m also trying to do this for a friend.. when I tick he’s part of the family circle. It comes up with a red failed message. Apparently he’s part of another circle. 

Posted
2 hours ago, Blue717 said:

I’m also trying to do this for a friend.. when I tick he’s part of the family circle. It comes up with a red failed message. Apparently he’s part of another circle. 

Yeah he can't be part of 2. So you won't be able to buy his. Unless he knows who he is already part of a circle with and asks them to remove it.

Posted
4 hours ago, when.ur.smiling82 said:

Cheers! Managed to change the relationship to family and ticket now shows, although still won’t let me purchase, I keep getting an error message. Will try and call.

Are you trying to use saved card details. If so. Re enter manually 

Posted

Is anyone else having this issue... I didn't reserve my season ticket seat as I want to be able to sit with my husband (he's a member, so I plan to buy both our packages of tickets tomorrow). Anyhow, on the website it says "Season Ticket Holders - if you haven't secured your UEFA Europa League Three Game Package, you can still do so buy clicking on Buy below." Except there's nothing below to click on :dunno: I know obviously I won't be able to get his yet, but I should still be able to browse to see what's available as a Season ticket holder. 

Posted
4 minutes ago, rachhere said:

Is anyone else having this issue... I didn't reserve my season ticket seat as I want to be able to sit with my husband (he's a member, so I plan to buy both our packages of tickets tomorrow). Anyhow, on the website it says "Season Ticket Holders - if you haven't secured your UEFA Europa League Three Game Package, you can still do so buy clicking on Buy below." Except there's nothing below to click on :dunno: I know obviously I won't be able to get his yet, but I should still be able to browse to see what's available as a Season ticket holder. 

I am having the same issue, the website has no buy option, a bit annoying but I’m sure they won’t all sell out!?

Posted
1 minute ago, Little Nicky said:

I am having the same issue, the website has no buy option, a bit annoying but I’m sure they won’t all sell out!?

I guess not if everyone is in the same position! 

Posted

Yeah it looks like Season Ticket holders who haven't purchased before the 5pm deadline today (Sunday 22nd) are now stuck in some sort of limbo. Maybe the Buy button will appear later. Or tomorrow at 8am when they go on sale for Fox Members? 

Posted
1 minute ago, Les-TA-Jon said:

Yeah it looks like Season Ticket holders who haven't purchased before the 5pm deadline today (Sunday 22nd) are now stuck in some sort of limbo. Maybe the Buy button will appear later. Or tomorrow at 8am when they go on sale for Fox Members? 

The option for looking at other seats seemed to vanish yesterday (it did for me anyway). I thought it might reappear when the reservation window closed, but apparently not. Fingers crossed its back up in plenty of time..!

Posted
33 minutes ago, rachhere said:

The option for looking at other seats seemed to vanish yesterday (it did for me anyway). I thought it might reappear when the reservation window closed, but apparently not. Fingers crossed its back up in plenty of time..!

Just looked myself it appears to be working fine, I can select seats that are free just can’t tell you the next stage as I have already brought the 3 game pack 

Posted
6 minutes ago, jammie82uk said:

Seems to be plenty of tickets available 


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Is there any chance you could PM the direct link to the purchasing page and hopefully I can access it directly instead. Obviously there's loads of tickets left, but ideally I need some lower down because of my messed up knee 

  • Like 1
Posted
1 hour ago, rachhere said:

Is there any chance you could PM the direct link to the purchasing page and hopefully I can access it directly instead. Obviously there's loads of tickets left, but ideally I need some lower down because of my messed up knee 

Any luck? I need the link too if you’ve got it 

Posted

After I bought my tickets a week or so ago, I could see the 3 game Europa league package appeared on my Personal Details i.e. on the Welcome tab (bottom right along with season ticket details), and also on the Season Ticket tab (again along with my season ticket details).

 

I received an email yesterday reminding me I have until 5pm Sunday to buy my tickets (which I ignored having already bought them), but now if I log on, the Europa League package is no longer displayed in either of the 2 places it used to be.  As well as disappearing  from those places, there's no evidence of it anywhere.  It's not in the history tab, not in the tickets tab.  I do however have the email confirmation and the cash has been taken from my bank account.

 

Is that how it is for everyone?  Is there any way I see see via the website confirmation that I have bought my seats?

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