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PURCHASING TICKETS
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west_london_fox

Mobile Season Ticket Download

By west_london_fox, in Ticket News and Travel

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Foxes1

Foxes1

Posted
Posted
1 hour ago, C.J said:

Anyone who went tonight using the mobile tickets, how did it go? Was there teething troubles?

 

I had no problem with my mobile there were queues at a couple of turnstiles but there are people there to help. What you have to bear in mind though is the ground was only 50% full.

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C.J

C.J

Posted
Posted
11 hours ago, Foxes1 said:

I had no problem with my mobile there were queues at a couple of turnstiles but there are people there to help. What you have to bear in mind though is the ground was only 50% full.

I can only imagine what it'll be like on Sunday! The stewards wont cope.

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wattolcfc

wattolcfc

Posted
Posted
On 31/07/2022 at 07:35, west_london_fox said:

Morning all.

 

Quick one… has anyone received their email with the download link in or been able to add from logging in to their account?

No, tried logging in but won’t let me add the ticket and have had no email yet! Very poor communication from the club

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steveherbe

steveherbe

Posted
Posted (edited)

Just spoke to the TO. After the Brentford game, they will NOT be issuing any tickets other than Mobile. No print at home, and no physical ticket posted! So if  your phone - assuming you have one - doesn't support mobile tickets, you ain't going to any more games. Bloody madness, wish I'd known that before I renewed my membership, wouldn't have bothered. As per, Premiership club, Conference league ticket office.

Edited by steveherbe
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SemperEadem

SemperEadem

Posted
Posted
31 minutes ago, steveherbe said:

Just spoke to the TO. After the Brentford game, they will NOT be issuing any tickets other than Mobile. No print at home, and no physical ticket posted! So if  your phone - assuming you have one - doesn't support mobile tickets, you ain't going to any more games. Bloody madness, wish I'd known that before I renewed my membership, wouldn't have bothered. As per, Premiership club, Conference league ticket office.

At some point those around Top need to just tell him he is wrong on this. They don’t want it, fans don’t want it, seemingly just him from what is going around.

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goody2028

goody2028

Posted
Posted
35 minutes ago, steveherbe said:

Just spoke to the TO. After the Brentford game, they will NOT be issuing any tickets other than Mobile. No print at home, and no physical ticket posted! So if  your phone - assuming you have one - doesn't support mobile tickets, you ain't going to any more games. Bloody madness, wish I'd known that before I renewed my membership, wouldn't have bothered. As per, Premiership club, Conference league ticket office.

Shambles. 

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steveherbe

steveherbe

Posted
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Posted

Just sent this to [email protected] Be intersting to see how they reply.

 

I've just spoken to the Ticket Office, who informed me that after the Brentford home game, they will only be issuing Mobile tickets, ie no print at home or posted tickets.
This is totally unacceptable, and is discriminatory towards older supporters. My old mobile phone will not - as far as I am aware - support Mobile tickets. Many older supporters will be in the same position as me. I am 70 years old, and have a mobile purely so that i can contact people by voice. I do not want an 'app' for every eventuality.
Can you confirm that future home game tickets will only be available to people with a modern phone? And if so, how do you propose those without gain access to the ground?
I've been attending Leicester games for 65 years, but now feel I'm being excluded - maybe thats what the club wants? If I had known this was the clubs policy going forward, I wouldnt have bothered renewing my membership - but again, maybe the club dont want older fans in their new shiny ground? If so, I hope there are enough tech-savvy youngsters around to make up for those of us that simply want to buy a paper ticket and go to a game
 
I would urge the club to reconsider this action. Some of us dont want dozens of 'apps' telling us when to eat, when to drink, what our blood pressure is etc etc. And how will you deal with 'customers' that arrive at the ground with a flat battery on their phones?
 
This whole idea - whilst appearing 'green' - is a total shambles. How 'green' is it for me to do a 280 mile round trip to the KP, only to be told "No app, no entry"
 
Come on Leicester, we are better than this. I look forward to your reply.
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worth_the_wait

worth_the_wait

Posted
Posted
4 hours ago, steveherbe said:

Just sent this to [email protected] Be intersting to see how they reply.

 

I've just spoken to the Ticket Office, who informed me that after the Brentford home game, they will only be issuing Mobile tickets, ie no print at home or posted tickets.
 
...

I think what they're doing is absolutely disgraceful.

 

I've sent a couple of Emails politely explaining why I think it's fine to offer it, but not make it compulsory.

 

As of yet, they haven't even had the decency to acknowledge receipt of the Email(s) ... let alone, address any of the points I made.

 

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steveherbe

steveherbe

Posted
Posted
1 hour ago, worth_the_wait said:

I think what they're doing is absolutely disgraceful.

 

I've sent a couple of Emails politely explaining why I think it's fine to offer it, but not make it compulsory.

 

As of yet, they haven't even had the decency to acknowledge receipt of the Email(s) ... let alone, address any of the points I made.

 

I've had a response, and am having a meeting with the club before the game Sunday. Will update with the outcome.

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Bayfox

Bayfox

Posted
Posted (edited)
4 hours ago, steveherbe said:

I've had a response, and am having a meeting with the club before the game Sunday. Will update with the outcome.

Evening mate.

 

Can you also explain its not possible without resetting a minors phone to add Google wallet. I raised this with Jim via email and got told its fine just pass your phone to you lad and crack on. Having once been left outside the stadium and my lad being inside. I find that a unacceptable answer. 

 

Also I do have friends and family and my boy often walks to the ground with a relative independently from me.  Whilst I accept there will be several c u next Tuesday's on the Internet and this forum that have some smart Alec answer. Football should be accessible to everyone and barriers to entry should not be considered acceptable.

 

I know from FFC meetings the club will say its environmentally friendly and moving with the times. Just get over it. You print 20000 clappers every week. Plus they have the audacity to charge 1.50 for doing nothing. At least let people use a piece of their own paper for 1.50 lol

Edited by Bayfox
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steveherbe

steveherbe

Posted
Posted
1 hour ago, Bayfox said:

Evening mate.

 

Can you also explain its not possible without resetting a minors phone to add Google wallet. I raised this with Jim via email and got told its fine just pass your phone to you lad and crack on. Having once been left outside the stadium and my lad being inside. I find that a unacceptable answer. 

 

Also I do have friends and family and my boy often walks to the ground with a relative independently from me.  Whilst I accept there will be several c u next Tuesday's on the Internet and this forum that have some smart Alec answer. Football should be accessible to everyone and barriers to entry should not be considered acceptable.

 

I know from FFC meetings the club will say its environmentally friendly and moving with the times. Just get over it. You print 20000 clappers every week. Plus they have the audacity to charge 1.50 for doing nothing. At least let people use a piece of their own paper for 1.50 lol

Points noted mate, and will be raised. Tom got the same answer regarding having my ticket on his phone. We often don't go in together, so that won't work. Will report back on what they say.

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Guest Fox-66

Guest Fox-66

Posted
Posted

I got an email this afternoon from the club with a link to download my ST to the Wallet on my iPhone which quick and easy. All good. :appl:

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LibertyFox

LibertyFox

Posted
Posted

I’ve gone through all my emails and junk folder and the only email received is this afternoon, as per screenshot - no links, no instructions???

 

I’ve had a look on the news section of the website and there are videos there about using the new mobile ticketing on an android device… but not for iPhones which is roughly half the mobile market.

 

Any tips? Wish I’d opted for the season card reading the previous comments :thumbdown:

B3C1BAAE-6FDF-48C7-9B74-69A80091F9DD.jpeg

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Wolfox

Wolfox

Posted
Posted
4 hours ago, LibertyFox said:

I’ve gone through all my emails and junk folder and the only email received is this afternoon, as per screenshot - no links, no instructions???

 

I’ve had a look on the news section of the website and there are videos there about using the new mobile ticketing on an android device… but not for iPhones which is roughly half the mobile market.

 

Any tips? Wish I’d opted for the season card reading the previous comments :thumbdown:

B3C1BAAE-6FDF-48C7-9B74-69A80091F9DD.jpeg

I got exactly the same…. My daughters (sent to my email address was fine)


it’s nothing to do with Apple IOS, I added my daughters to my apple wallet in 2 seconds flat…. There appears to be a glitch on some accounts ?  Glad I’m not the only one 

 

Any clue what to do?  I just emailed the club

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