Season Ticket Pass - Oxford?

[Rusty_Fox]

Did any else’s season ticket pass just update overnight to Charlton? Where has the Oxford game gone, this could cause mayhem Saturday 

[BeaumontFox]

Mine has done the same - but to worry about chaos on Saturday whilst it’s Tuesday morning is a touch melodramatic. The club are crap, but I’m sure even they can fix it with 4 days notice

[Rusty_Fox]

36 minutes ago, BeaumontFox said:

Mine has done the same - but to worry about chaos on Saturday whilst it’s Tuesday morning is a touch melodramatic. The club are crap, but I’m sure even they can fix it with 4 days notice

I like your faith…

[promised land]

Same here, but did t this happen to some a few games ago?

[NAKC20]

Yep all of ours (5 in total have)

[Raj]

Same here too!!

 

Are we giving games away now cos we are so crap

[Ballie1981]

Same. Clicking the right box cannot be that hard can it?

[Jamesanderson14]

Same for me too

[Craig]

I thought they'd banned me for a game or something  

 

Shame. 

[C.J]

Same here. Punishment for everyone who boycotted WBA. Or maybe someone at the club is doing one for Oxford 

[NAKC20]

49 minutes ago, Craig said:

I thought they'd banned me for a game or something  

 

Shame. 

You aint that lucky

[Edingleyfox]

Same problem automatically skipped a game - has anyone got a fix for this or do we wait and trust it will be solted?

[Sol thewall Bamba]

The club told UFS in a meeting last summer that they have less issues with digital tickets than they did with physical season cards, so don't worry guys it's all OK. 

[CosbehFox]

Literally pulled down the ticket on your wallet. 

 

If that doesn't work, turn automatic updates on and off and it updates 

[grobyfox1990]

26 minutes ago, Sol thewall Bamba said:

The club told UFS in a meeting last summer that they have less issues with digital tickets than they did with physical season cards, so don't worry guys it's all OK. 

It's literally a click, at most three clicks, to solve this non-issue. 

[Sol thewall Bamba]

6 minutes ago, grobyfox1990 said:

It's literally a click, at most three clicks, to solve this non-issue. 

That's not the point. 

[jammie82uk]

9 minutes ago, grobyfox1990 said:

It's literally a click, at most three clicks, to solve this non-issue. 

Hardly a non issue, there will be plenty of people who won’t know it has skipped a game and if it’s going to take a manual update to correct it then it’s obviously an issue for them 

Edited 20 January by jammie82uk

[Aleksz]

20 minutes ago, CosbehFox said:

Literally pulled down the ticket on your wallet. 

 

If that doesn't work, turn automatic updates on and off and it updates 

Worked for me on iPhone, cheers 

[grobyfox1990]

7 minutes ago, Sol thewall Bamba said:

That's not the point. 

 

5 minutes ago, jammie82uk said:

Hardly a non issue, there will be plenty of people who won’t know it has skipped a game and if it’s going to take a manual update to correct it then it’s obviously an issue for them 

It's the point. If you turned up outside the ground at 2.58, opened your ticket and saw the Charlton game. You could click three buttons to do the auto update and be in the ground by 2.59. 'Manual update' is a huge exaggeration.

It's akin to thinking you put your card in your left pocket then realising 2 seconds later its in your right pocket.

[Raj]

I aint got the auto update option on a samsung?

[jammie82uk]

1 minute ago, grobyfox1990 said:

 

It's the point. If you turned up outside the ground at 2.58, opened your ticket and saw the Charlton game. You could click three buttons to do the auto update and be in the ground by 2.59. 'Manual update' is a huge exaggeration.

It's akin to thinking you put your card in your left pocket then realising 2 seconds later it’s in your right pocket.

Unless the club “fix it” it will be a manual update and your theory is great apart from the fact that there will be little to non existent phone service to update the ticket at the ground 

[Raj]

Bombard the club with the query!!!!!

 

Rudkin Rudkin, sort it out

[grobyfox1990]

9 minutes ago, jammie82uk said:

Unless the club “fix it” it will be a manual update and your theory is great apart from the fact that there will be little to non existent phone service to update the ticket at the ground 

It's literally called an 'automatic update.'  You do not need phone service to automatically update your ticket or use it to enter the ground. 

[Sol thewall Bamba]

23 minutes ago, grobyfox1990 said:

 

It's the point. If you turned up outside the ground at 2.58, opened your ticket and saw the Charlton game. You could click three buttons to do the auto update and be in the ground by 2.59. 'Manual update' is a huge exaggeration.

It's akin to thinking you put your card in your left pocket then realising 2 seconds later its in your right pocket.

Do you think tens of thousands of people will figure this out without any comms telling them what to do?

 

Just because you can figure it out doesn't mean everyone else can.

[jammie82uk]

4 minutes ago, grobyfox1990 said:

It's literally called an 'automatic update.'  You do not need phone service to automatically update your ticket or use it to enter the ground. 

Yes it is called that but if it is displaying the wrong game, you need to switch off automatic update and switch it back on again for it to refresh to the correct game, when you switch the update back on it needs access to the internet to check the server to update to the correct game

 

How do you think the update happened this morning to move the game from Oxford to Charlton? It happened by using the internet access on your phone