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PURCHASING TICKETS
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Andy11111

Aston Villa (home) tickets wanted

By Andy11111, in Ticket News and Travel

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Blue717

Blue717

Posted
Posted
On 26/03/2022 at 11:02, phoneticerror said:

Refunds are different, but the point I’m making is if you speak to one person you get told one thing, speak to somebody else and you get told another.

 

Perhaps it’s a training issue, but I’ve had some experiences that astound me with how bad our customer service can be at times. A special shout out to Kian who was absolutely appalling when we spoke a few months back about the rescheduled Spurs match - too long to bore you with, but f me - absolute nightmare!

Had to dig this back out after an experience with this Kian first hand. I agree with everything you say. It’s like the guy doesn’t want to help. I was only after a ticket reprint after the club failed to actually send me a ticket for my son. 

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phoneticerror

phoneticerror

Posted
Posted
1 hour ago, Blue717 said:

Had to dig this back out after an experience with this Kian first hand. I agree with everything you say. It’s like the guy doesn’t want to help. I was only after a ticket reprint after the club failed to actually send me a ticket for my son. 

He’s awful. My experience was very long winded so I won’t bore you with it, but it really was appalling.

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Stephen Hughes

Stephen Hughes

Posted
Posted

Quick question, after checking do category B fixtures not go to general sale?

 

I have a membership but it’s being used because I couldn’t attend. Circumstances have changed so now looking for a ticket but can’t work out if I can get one without a membership. Any help is appreciated I know the tickets office won’t be open until Tuesday. 

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phoneticerror

phoneticerror

Posted
Posted
14 minutes ago, Stephen Hughes said:

Quick question, after checking do category B fixtures not go to general sale?

 

I have a membership but it’s being used because I couldn’t attend. Circumstances have changed so now looking for a ticket but can’t work out if I can get one without a membership. Any help is appreciated I know the tickets office won’t be open until Tuesday. 

The only league game to go on general sale all year was Crystal Palace. 

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Lewis Austin

Lewis Austin

Posted
Posted
On 16/04/2022 at 17:54, Stephen Hughes said:

Quick question, after checking do category B fixtures not go to general sale?

 

I have a membership but it’s being used because I couldn’t attend. Circumstances have changed so now looking for a ticket but can’t work out if I can get one without a membership. Any help is appreciated I know the tickets office won’t be open until Tuesday. 

Hi mate, I’m not going to the match on Saturday but more than happy to get you a ticket using my membership, in one of the areas available. 

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Stephen Hughes

Stephen Hughes

Posted
Posted
29 minutes ago, Lewis Austin said:

Hi mate, I’m not going to the match on Saturday but more than happy to get you a ticket using my membership, in one of the areas available. 

Appreciate that mate, someone has already offered so I have a ticket now, thank you. 

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goody2028

goody2028

Posted
Posted
11 minutes ago, Unabomber said:

I have 2 season tickets available for this as I can’t go. How do I sell via the website anyone know?

If you log in on the website. Go to the top right where your name and profile are located, click on ‘personal details’ and the re sale platform paragraph should be at the top of the page under ‘alerts’

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Unabomber

Unabomber

Posted
Posted
40 minutes ago, goody2028 said:

If you log in on the website. Go to the top right where your name and profile are located, click on ‘personal details’ and the re sale platform paragraph should be at the top of the page under ‘alerts’

Thanks 

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Gilly

Gilly

Posted
Posted
On 25/03/2022 at 20:39, Andy11111 said:

Hi, I am after 2 X Adult tickets for this if anyone can help me out, I'm a member and usually go with my son but my brother is down that weekend and has never been so I said I would try and get us a couple, thanks, Andy.

I have one in C2 if you're interested 

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