Ticket Forwarding

[Foxmeister]

If it doesn’t work and you can be on hand just redo while he’s at the turnstile.

[Guest worth_the_wait]

20 hours ago, Foxmeister said:

I didn’t find out for sure but if you get the QR Code it doesn’t seem to change through the week (I laboriously checked) so screenshot it and it should be okay.

@ElusiveEd

 

I don't know if there's a difference in QR code behaviour between season tickets and one-off matchday mobile tickets.  Or if there's a diference between iphones and Android.

 

But my ticket QR code changes regularly - normally once a day.    

[Claridge]

How long does it take for the new ticket to arrive, spoke to the shop 45 mins ago and it hasnt arrived to who i transfered it to

[jammie82uk]

1 hour ago, Claridge said:

How long does it take for the new ticket to arrive, spoke to the shop 45 mins ago and it hasnt arrived to who i transfered it to

Whenever I have done it, the email has arrived straight away to the recipient and then they can add it to their phone wallet 

[BrummieFOX]

Apparently you can't send an adult ticket to an U12. Is that right?

 

Seems ridiculous.

 

We have set up a young lad as a friends and family on our account, want to send an adult ticket to him, but won't let us. Anyway around this?

[Leicester_Loyal]

59 minutes ago, BrummieFOX said:

Apparently you can't send an adult ticket to an U12. Is that right?

 

Seems ridiculous.

 

We have set up a young lad as a friends and family on our account, want to send an adult ticket to him, but won't let us. Anyway around this?

Have to ring them.

 

It's a ridiculous system.

[BrummieFOX]

16 hours ago, Leicester_Loyal said:

Have to ring them.

 

It's a ridiculous system.

Right, thanks. Yeh what a needless barrier to getting a young kid in. 

[BrummieFOX]

23 hours ago, BrummieFOX said:

Apparently you can't send an adult ticket to an U12. Is that right?

 

Seems ridiculous.

 

We have set up a young lad as a friends and family on our account, want to send an adult ticket to him, but won't let us. Anyway around this?

Took over 2-hours to get through on the phone, then 10 seconds for them to do it. 

 

Why on earth can't you transfer an adult ticket to a lower bracker online? 

[The boy Linacre]

Yeah my lad lives in London (STH), now adult, we can't move his ticket to an O65, struggles for most midweek home games, so we ship it on.

"Changing from Adult to Senior 65+ is not allowed. You can switch only to more expensive price types."

There isn't a more expensive ticket type than an adult is there?? Or can he only move his ticket to hospitality??

A cunning plan?

Or the regular absolute crass stupidity, control and lack of flexibility!!!!

So I need to contact the club, I don't want, shouldn't have to.

BUT just looked and my mate could change his DOB, I mean seriously how stupid!!!!

Edited 31 August by The boy Linacre

[Leicester_Loyal]

Forwarded over tickets to a family member, they've received the email, but got no download to wallet link, and it's saying 'error, generation of google pay ticket from barcode has failed. Make sure you have supplied all necessary information' in the email. 

 

Any ideas please?

 

Gonna end up spending 60 mins on the phone with them tomorrow ain't I?

[grobyfox1990]

I’m missing something I’m sure, but why aren’t you using the original ticket. If an u12 wants to go in and you’ve got an adult ticket, why do you need to call the club. Or changing an adult to an o65. 

[Russell_Packets]

4 hours ago, Leicester_Loyal said:

Forwarded over tickets to a family member, they've received the email, but got no download to wallet link, and it's saying 'error, generation of google pay ticket from barcode has failed. Make sure you have supplied all necessary information' in the email. 

 

Any ideas please?

 

Gonna end up spending 60 mins on the phone with them tomorrow ain't I?

I’ve done the same to my dad and he is having the same problem… tried all sorts to sort it…

[Leicester_Loyal]

12 hours ago, Russell_Packets said:

I’ve done the same to my dad and he is having the same problem… tried all sorts to sort it…

Yep still no fix found here, gonna have to call club or go in ticket office pre match. 
 

Shambles as per usual. 

[AndyIsOurKing]

I'm currently getting this error ... anyone had it before and know how to sort?

 

I'm trying to send 2 tickets to one single linked account, that is allowed isnt it?

 

An internal error has occurred on the server. The problem has been assigned Case ID [X] for diagnostic purposes.

Edited 1 September by AndyIsOurKing

[blaser]

I had been trying since Saturday to add my digital ticket, kept getting the 'barcode has failed' error. It finally worked, so they appear to have fixed whatever was wrong.

[KrefelderFox666]

5 hours ago, blaser said:

I had been trying since Saturday to add my digital ticket, kept getting the 'barcode has failed' error. It finally worked, so they appear to have fixed whatever was wrong.

It got fixed this afternoon about 3/4 hours before KO

[AndyIsOurKing]

22 hours ago, AndyIsOurKing said:

I'm currently getting this error ... anyone had it before and know how to sort?

 

I'm trying to send 2 tickets to one single linked account, that is allowed isnt it?

 

An internal error has occurred on the server. The problem has been assigned Case ID [X] for diagnostic purposes.

Still getting this issue for my Oxford tickets ... and cant get through on the phone - how is it this difficult?!