Same with Beer52, I had a free box on a whim as a trial month and a phone call was the only way to cancel. The bloke wanted to know why I was cancelling and kept trying to sell me more even though I made it clear I wasn't interested. It nearly broke into a full blown argument and I almost ended up swearing at him. Nearly 10 mins on the phone and he finally cancelled it. Will never ever use them again on principal now.