Foxes Trust End Of Season Survey: Results Webinar (Tuesday 8th July 8-9pm)

[Wymsey]

2 hours ago, RYM said:

As I mentioned, as expected and as a result of the negligence from the @Foxes_Trust last summer.

 

I know some may think I’m being negative and have been negative, “frustrated” I think I got labelled, but it’s just honesty based on experience. It’s so easy to play fan groups when they are as lame as the trust are/ were. 

 

We can all shout and answer “gotcha” questions that make the club look silly but the damage was done last summer when the Trust ignored the idea of protests, taking everything above Herlihy and his team when they had a chance and they rolled over and had their tummy tickled by agreeing to the FE Framework that will forever be quoted, ad nauseam. The only “gotcha” here is by LCFC unfortunately.

 

Soooooo easy for them to play this card and to quote it in the media as they are doing. “We already do X, what more do they want”.
 

I see and hear the energy from @Freeman's Wharfer and @CosbehFox and while we’ll all never agree on a lot, we probably all agree that those clowns that signed up to this FE Framework based on “it’s better to be in the room” should come out publicly and say they got it wrong and walk away. It won’t leave many but it’s a chance for a refresh. The only thing stopping that happening is egos.
 

As I said at the time to the trust, there’s no point being “in the room” when the real conversations are happening in another building.

 

Tony 2 Trust 0

Do you miss being involved at LCFC?..

[Guest RYM]

Just now, Wymsey said:

Do you miss being involved at LCFC?..

🤣 Never been unfortunate enough to work for them.

[Foxes_Trust]

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

 

 

Edited 18 July 2025 by Foxes_Trust

[Zear0]

11 minutes ago, Foxes_Trust said:

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

Images not loading. 

[Foxes_Trust]

7 minutes ago, Zear0 said:

Images not loading. 

Hopefully should be now - were showing on PC/laptop but not phone before but should be showing via both now?

Edited 18 July 2025 by Foxes_Trust

[SemperEadem]

17 minutes ago, Foxes_Trust said:

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

 

 

Poor that by AH, IW and JD. Despite them largely not appearing to want to work directly with Leicester fans it is actually their job to do so.

[AjcW]

22 minutes ago, Foxes_Trust said:

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

 

 

Can I ask how obvious it was they hadn’t read the results? It doesn’t surprise me at all but I’m interested in what gave it away. 

[Foxes_Trust]

2 minutes ago, AjcW said:

Can I ask how obvious it was they hadn’t read the results? It doesn’t surprise me at all but I’m interested in what gave it away. 

A lack of understanding in how the key findings were deduced.

 

For example, if a statement said "46% agree that the Club does x/y/z", we were getting questions like "does this mean that 54% disagree?". Anyone that had looked through the full results report would see that the remaining 54% in that instance were spread across strongly disagree, disagree, neither agree or disagree and don't know/NA.

 

We only made a result a key finding where there was a clear and significant majority.

 

 

[AjcW]

8 minutes ago, Foxes_Trust said:

A lack of understanding in how the key findings were deduced.

 

For example, if a statement said "46% agree that the Club does x/y/z", we were getting questions like "does this mean that 54% disagree?". Anyone that had looked through the full results report would see that the remaining 54% in that instance were spread across strongly disagree, disagree, neither agree or disagree and don't know/NA.

 

We only made a result a key finding where there was a clear and significant majority.

 

 

I’d argue that’s less pre reading it and more being thick is pig shit? 

[FOTS]

1 hour ago, Foxes_Trust said:

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

 

 

Disappointing that the club couldn’t come prepared for this - especially with the amount of people who had taken the time to fill it in. You would have thought the Head of Fan Engagement would know it off by heart really.

 

Despite not reading the results, did those from the clubs side at least have the common decency to arrive for the meeting on time? Would really show a lack of respect if they were over 30 minutes late. 

[Nolucklcfc]

2 minutes ago, FOTS said:

Disappointing that the club couldn’t come prepared for this - especially with the amount of people who had taken the time to fill it in. You would have thought the Head of Fan Engagement would know it off by heart really.

 

Despite not reading the results, did those from the clubs side at least have the common decency to arrive for the meeting on time? Would really show a lack of respect if they were over 30 minutes late. 

It’s just lack of professionalism but it doesn’t surprise me one bit. 

[Sol thewall Bamba]

10 hours ago, FOTS said:

Disappointing that the club couldn’t come prepared for this - especially with the amount of people who had taken the time to fill it in. You would have thought the Head of Fan Engagement would know it off by heart really.

 

Despite not reading the results, did those from the clubs side at least have the common decency to arrive for the meeting on time? Would really show a lack of respect if they were over 30 minutes late. 

Genuinely staggering that the Comms director could be that late to this meeting. What else could he possibly be doing?

[foxinsocks]

13 hours ago, Foxes_Trust said:

We are sharing here our statement that will go on social media shortly, following our meeting with the club last Friday regarding the survey results.

 

An longer form article about the meeting will go on our website imminently and we will share here once that is published.

 

 

 

 

The FAB is a joke - completely controlled by the club.  The trust should walk away from it. Participating gives the FAB legitimacy.

[Freeman's Wharfer]

53 minutes ago, foxinsocks said:

The FAB is a joke - completely controlled by the club.  The trust should walk away from it. Participating gives the FAB legitimacy.

Bit of an acid test for the Fan Engagement Framework.

 

Do they call the Your 90 Minutes session and allow fans to have their say direct? Do the FAB fan reps discuss and drive any change from the survey results? And will the club be able to show by end of August what they have done with this feedback?

 

If the answer is ‘no’ to all of these then the Fan Engagement Framework would be clearly failing at what it’s there to supposedly do.

 

Ball’s in the club’s court now.

[Guest RYM]

1 hour ago, foxinsocks said:

The FAB is a joke - completely controlled by the club.  The trust should walk away from it. Participating gives the FAB legitimacy.

This is it. 10000000%
 

The most powerful thing the Trust could do. 

 

No point waiting for the club to try and sort themselves out or to improve, they won’t.
 

This is Tony’s toy that Bason et al let him have. 
 

Walk away now. As should the others. 

[CL Fox]

A lot of hurty words in the survey so I'm sure the FAB will have an opinion on that. Aren't they due to have a nice photo in the boardroom soon or a meet the manager event soon to demonstrate them landing some heavy blows on the club?

[Guest RYM]

14 minutes ago, Freeman's Wharfer said:

Bit of an acid test for the Fan Engagement Framework.

 

Do they call the Your 90 Minutes session and allow fans to have their say direct? Do the FAB fan reps discuss and drive any change from the survey results? And will the club be able to show by end of August what they have done with this feedback?

 

If the answer is ‘no’ to all of these then the Fan Engagement Framework would be clearly failing at what it’s there to supposedly do.

 

Ball’s in the club’s court now.

Valid points J dawg

 

I feel for you and H in the Trust with this shit. Sitting there with those that sat there last summer and let it be delivered weeks late because Digby and Ian wanted to "give them more time" ( a team of 7+ FT payroll employees, not volunteers), failing to challenge any of it and then being pressured into signing it by the club as the club rushed to appease the FSA to become their "best practice" model. 

Everyone around that Trust table knows it's utter boll0ck5 but the egos of the many there, stop the progress of you guys who I am pretty sure would walk away from it now and the FAB if you could.

 

The reason the club don't care is because the trust (pre-you, H and B) helped create this mess. The club will forever dine out on this.

[Foxes_Trust]

We have released a longer read article on our website here detailing our meeting with the club last week and the next steps we are now asking them to take to see progress from our end of season survey.

 

Also posted in-full below:

 

 

On Friday 11 July, our board members Lynn Wyeth and Jamie Barnard met with Anthony Herlihy (Communications Director), Imogen Ward (Head of Fan Engagement) and Jim Donnelly (Supporters Relations Manager) to share findings from our end of season survey.

 

Our biggest concern during the course of the meeting was that the Club clearly wanted to channel dialogue about the survey via the Fan Engagement Framework.

 

Whilst the Trust has supported the Fan Engagement Framework to date, it cannot be the only means through which the club engages with supporters and receives fan feedback.

 

We shared the view that the Fan Engagement Framework (FEF) should be a supplement to engaging directly with Supporter Groups, and with individual fans.  As well as looking to use the FEF to explore the results, the Trust will continue to seek dialogue with the club about the outcomes of the survey.

 

The Meeting

 

The meeting lasted an hour and, following our presentation of the key findings by the Trust, the Club representatives asked questions. It was apparent that, despite the full results being sent to the Club days in advance of the meeting, the Club’s Representatives had not considered them.

 

Questions around the number of respondents that took the survey were raised, and whether they may be a small portion of the supporter base aligned to the views of the Foxes Trust.

 

We advised the Club that only 449 of the 3,214 participants were Trust members. Supporters completing the survey were not hand-picked. Around 7500 leaflets were given to supporters as they made their way to the final home game of the season, at fan events, and on the coaches to, and displayed inside, the Bournemouth away end. We were able to confidently show the club that this was a survey for all fans and that Trust members represented only around 14% of the sample.

 

We displayed that there was a good spread of demographics covered by the survey and that the only group we would have liked to have seen more participation from was the Under 18 age group. Those present from the Club did acknowledge the impressive sample size of the survey and accepted that they need to take onboard the findings.

 

There were a couple of points during the meeting where the Club did ask whether questions in the survey could be seen as negative, biased or leading. Again, we were able to show that by using the Likert scale (with strongly agree  to strongly disagree as well as the opportunity to opt out of answering a question) it gives us confidence in the findings and they should not therefore be discredited. We offered that should the Club wish to run extensive surveys in partnership with the Trust in the future then we would be very willing to support that work.

 

The meeting concluded with the Club thanking the Trust for sharing the results and reiterating their desire to hear and act upon supporter feedback. Given that only 4% of fans surveyed feel the club does take action on feedback provided, we will be interested to see if the Club do act upon the survey results.

 

The Next Steps

 

It remains our intention to continue to engage directly with the Club about the survey results and, to push for action to be taken based upon the findings, we are now calling for them to do the following:

1. Arrange an Online ‘Your 90 Minutes’ Session to give supporters the opportunity to share their views on the survey and discuss the findings with the club. This needs to be an online event to enable fans living outside of Leicestershire to participate.
2. Arrange an Emergency Meeting of the Fan’s Advisory Board for the sole purpose of discussing the results of the survey and the feelings expressed by supporters.
3. Include fan representation on the Sanctions Committee in time for the new season, to ensure that impartial supporter views are considered before bans are issued
4. Provide a comprehensive update on changes the Club have made as a result of the survey results by 31^st August 2025 so that supporters can see that the Club does act upon feedback and that they have taken on board the views expressed by over 3,200 fans in our end of season survey

The club have heard what fans have to say. It’s now time for them to take action.

 

Note: There was no request from the club, or agreement by the Trust, to not share details of that meeting so we are doing so in this article in order to give those that completed the survey visibility on how the club received the results

[fox_favourite]

11 minutes ago, Foxes_Trust said:

We have released a longer read article on our website here detailing our meeting with the club last week and the next steps we are now asking them to take to see progress from our end of season survey.

 

Also posted in-full below:

 

 

On Friday 11 July, our board members Lynn Wyeth and Jamie Barnard met with Anthony Herlihy (Communications Director), Imogen Ward (Head of Fan Engagement) and Jim Donnelly (Supporters Relations Manager) to share findings from our end of season survey.

 

Our biggest concern during the course of the meeting was that the Club clearly wanted to channel dialogue about the survey via the Fan Engagement Framework.

 

Whilst the Trust has supported the Fan Engagement Framework to date, it cannot be the only means through which the club engages with supporters and receives fan feedback.

 

We shared the view that the Fan Engagement Framework (FEF) should be a supplement to engaging directly with Supporter Groups, and with individual fans.  As well as looking to use the FEF to explore the results, the Trust will continue to seek dialogue with the club about the outcomes of the survey.

 

The Meeting

 

The meeting lasted an hour and, following our presentation of the key findings by the Trust, the Club representatives asked questions. It was apparent that, despite the full results being sent to the Club days in advance of the meeting, the Club’s Representatives had not considered them.

 

Questions around the number of respondents that took the survey were raised, and whether they may be a small portion of the supporter base aligned to the views of the Foxes Trust.

 

We advised the Club that only 449 of the 3,214 participants were Trust members. Supporters completing the survey were not hand-picked. Around 7500 leaflets were given to supporters as they made their way to the final home game of the season, at fan events, and on the coaches to, and displayed inside, the Bournemouth away end. We were able to confidently show the club that this was a survey for all fans and that Trust members represented only around 14% of the sample.

 

We displayed that there was a good spread of demographics covered by the survey and that the only group we would have liked to have seen more participation from was the Under 18 age group. Those present from the Club did acknowledge the impressive sample size of the survey and accepted that they need to take onboard the findings.

 

There were a couple of points during the meeting where the Club did ask whether questions in the survey could be seen as negative, biased or leading. Again, we were able to show that by using the Likert scale (with strongly agree  to strongly disagree as well as the opportunity to opt out of answering a question) it gives us confidence in the findings and they should not therefore be discredited. We offered that should the Club wish to run extensive surveys in partnership with the Trust in the future then we would be very willing to support that work.

 

The meeting concluded with the Club thanking the Trust for sharing the results and reiterating their desire to hear and act upon supporter feedback. Given that only 4% of fans surveyed feel the club does take action on feedback provided, we will be interested to see if the Club do act upon the survey results.

 

The Next Steps

 

It remains our intention to continue to engage directly with the Club about the survey results and, to push for action to be taken based upon the findings, we are now calling for them to do the following:

1. Arrange an Online ‘Your 90 Minutes’ Session to give supporters the opportunity to share their views on the survey and discuss the findings with the club. This needs to be an online event to enable fans living outside of Leicestershire to participate.
2. Arrange an Emergency Meeting of the Fan’s Advisory Board for the sole purpose of discussing the results of the survey and the feelings expressed by supporters.
3. Include fan representation on the Sanctions Committee in time for the new season, to ensure that impartial supporter views are considered before bans are issued
4. Provide a comprehensive update on changes the Club have made as a result of the survey results by 31^st August 2025 so that supporters can see that the Club does act upon feedback and that they have taken on board the views expressed by over 3,200 fans in our end of season survey

The club have heard what fans have to say. It’s now time for them to take action.

 

Note: There was no request from the club, or agreement by the Trust, to not share details of that meeting so we are doing so in this article in order to give those that completed the survey visibility on how the club received the results

Good work, but I think, by the tone of the way you've written this article, that you're not hopeful of any change. I doubt the club will act and just sit on it hoping it will just go away. It's the impression I got. 

 

I filled out the questionnaire from the link on Foxestalk and will do again, whether positive or negative. The club needs to take these seriously otherwise it'll grow into a bigger problem for them that they can't ignore. It's already spilling out. 

 

Good work so far

Edited 20 July 2025 by fox_favourite

[davieG]

3 minutes ago, fox_favourite said:

Good work, but I think, by the tone of the way you've written this article, that you're not hopeful of any change. I doubt the club will act and just sit on it hoping it will just go away. It's the impression I got. 

 

I filled out the questionnaire from the link on Foxestalk and will do again, whether positive or negative. The club needs to take these seriously otherwise it'll grow into a bigger problem for them that they can't ignore. It's already spilling out. 

 

Good work so far

Do them too often and people will get bored and stop filling them in just like the club's post match ones.

[RoboFox]

1 hour ago, fox_favourite said:

Good work, but I think, by the tone of the way you've written this article, that you're not hopeful of any change. I doubt the club will act and just sit on it hoping it will just go away. It's the impression I got. 

 

I filled out the questionnaire from the link on Foxestalk and will do again, whether positive or negative. The club needs to take these seriously otherwise it'll grow into a bigger problem for them that they can't ignore. It's already spilling out. 

 

Good work so far

The fact that seemingly nobody at the club had bothered to look at the results prior to the meeting shows how seriously they take this stuff.

 

It’s more of a reflection of the club’ disdain for its own supporters than the work undertaken by the trust.

[SemperEadem]

12 minutes ago, RoboFox said:

The fact that seemingly nobody at the club had bothered to look at the results prior to the meeting shows how seriously they take this stuff.

 

It’s more of a reflection of the club’ disdain for its own supporters than the work undertaken by the trust.

Yes absolutely.

[Guest RYM]

Just now, RoboFox said:

The fact that seemingly nobody at the club had bothered to look at the results prior to the meeting shows how seriously they take this stuff.

 

It’s more of a reflection of the club’ disdain for its own supporters than the work undertaken by the trust.

TBF to the club they don't need to. The Trust and other fan groups signed up to the FAB and the flawed Fan Engagement Framework which is club driven and basically set the rules for the way they would communicate with fans once that was in place. The club can, and will just pull back to that with every communication (as they did in the merc). 

 

The club can easily go to the media and the owners and say "here is our FEF, the fans agreed to it on this date and now they want more?".

 

The correct thing to do 12 months ago was to not get bullied into it, but they did. The correct thing to do now is for all supporters on the FAB and involved in the FEF to walk away and to discredit it all. It is only egos and the desire to be "ITK" or closer to the club than most that will stop that happening. 

 

Walking away from it all is a solution with the biggest impact. That alongside a zero spend at the stadium, the shop and on the concourses would get the attention this all needs. 

[davieG]

21 minutes ago, RoboFox said:

The fact that seemingly nobody at the club had bothered to look at the results prior to the meeting shows how seriously they take this stuff.

 

It’s more of a reflection of the club’ disdain for its own supporters than the work undertaken by the trust.

Or a reflection on past endeavours by The Foxes Trust and assumed it would be a poll of 25 plus a couple of dogs.

[Wymsey]

Has Top/Whelan ever spoken in-person to the local press / Foxes Trust before?