Ryanair

[davieG]

Forget Ryanair what about rip off EMA, £3.70p to pick someone up. I was only 14mins, most of which was spent trying to get in and out of the shambolic excuse for a quick drop off / pick up set up.

I'm not even sure why it was 3.70 when it said 2.20 to pay on the toll machine but my card receipt says 3.70.

[lavrentis]

There website is cvnting awful to use too, I am always so pissed off with them by the time I have booked a flight, just the constant little traps to get you spend more money, the travel insurance is the worst, first you have to select something and the option for no travel insurance is at the bottom and you have to scroll down to select it, and if you accidentally select it (which incidentally you can do with auto-fill data which picks up your country and uses that) then you can't just go back and de-select it you have to start again from scratch, and you have to tick every fvcking thing to say you don't want to buy this that or the other, I don't want to buy a suitcase, I don't want priority boarding, I don't want car hire, I don't want to pay to enter a fvcking lottery to get this flight for free, I don't want an SMS (which costs extra, but you only see that if you click on the info because it comes off your phone rather than paying for it up front), I don't want to choose my seat, I just want to buy a fvcking flight.

 

I'm going to leave a massive turd on that flight just before landing and not flush it.

 

Their website almost did me.

 

I booked and paid for the flight but when it was time to print the boarding pass off I relogged in and there was actually a billing page on there with the flight cost + hold luggage fee and I thought I might have to pay again.

 

Obviously intentional but even though a lot of the time it is a false economy it can be used if you are the right type of flyer to save a fortune

[Webbo]

Forget Ryanair what about rip off EMA, £3.70p to pick someone up. I was only 14mins, most of which was spent trying to get in and out of the shambolic excuse for a quick drop off / pick up set up.

I'm not even sure why it was 3.70 when it said 2.20 to pay on the toll machine but my card receipt says 3.70.

Last year I booked a long stay carpark for our holiday but there are no directions how to get to it. Because I passed through the short stay carpark to get to it I had to pay a short stay charge before I could get to it.

[Soar Fox]

Forget Ryanair what about rip off EMA, £3.70p to pick someone up. I was only 14mins, most of which was spent trying to get in and out of the shambolic excuse for a quick drop off / pick up set up.

I'm not even sure why it was 3.70 when it said 2.20 to pay on the toll machine but my card receipt says 3.70.

I dropped someone of at the airport a few weeks ago, I was about 3 minutes and had to pay a £1.

You would think they would give you a free 10 minute slot to drop off and pick up. Another money making scam.

[davieG]

Last time I went it was free for 20mins. It's not as if we're casual users taking advantage, why else would you be there other than to pick up or drop off their customers?

[Parafox]

From Metro

 

 

A Ryanair passenger was left stranded at Malaga airport on Wednesday after he couldn't afford to pay a £50 surcharge for a duty free plastic bag.

 

 

Guy Horne, 22, a Nottingham University student from Manchester, had bought his dad a £36 bottle of Glenmorangie whiskey in duty free, but was asked to pay £50 to bring it on board, reports the Metro.

 

 

He could not afford the charge, and claimed he was still not allowed to board when he tried to put the whiskey in his other bag.

 

 

According to the Moodie Report, he said: "I took the bottle out of its box and tried to fit it in my bag but she still said no.

 

 

"I was begging and pleading with her to let me on the plane but she wouldn't let me. I was stood there at the entrance to the plane and I was completely powerless."

 

 

Horne was forced to call his mum, who paid £200 for a new flight home to Manchester with Easyjet.

 

 

Ryanair said Mr Horne had two other pieces of hand luggage as well as his carry-on bag.

 

 

An airline spokesman told the Metro: "Ryanair will not delay its flights for passengers who fail to comply with its terms and conditions of travel."

 

 

The airline is often blasted for its passenger fees. And it seems even celebrities get annoyed by the airline's surcharges.

 

 

Back in June, former Westlife singer Brian McFadden called Ryanair boss Michael O'Leary a "scumbag" after the budget airline attempted to charge him an extra £150 for not printing his boarding pass and carrying extra luggage when he tried to check in for a flight to Spain at Liverpool Airport.

 

 

And holidaymakers were left less than impressed when Ryanair recently announced its baggage charges were increasing by 66 per cent in time for the summer, in another bid to discourage people from bringing hold luggage on flights.

[James.]

I despise Ryanair as much as the next man but the guy in that story was clearly in the wrong and has no grounds for complaint.

 

There are two things Ryanair do well:

 

1. Flying somewhere cheap

 

2. Making it absolutely crystal clear that they fúcking hate you and if you don't abide by their terms and conditions they will destroy you

[Monk]

what an idiot! Hmmm, lose a £36 bottle of whisky, pay a £50 surcharge (making the whisky £85), or paying £200 for a new flight..... tough choices.

 

Or.. take a swig of the whisky, bin the rest and get on the flight.

 

Ryanair are a bunch of arseholes though

[ADK]

Guy Horne is a great name though.

[Saxondale]

OK, this thread is doing my head in, so let's clear a few things up:

 

1) Many things that people complain about relating to Ryanair flights are caused by things out of the airline's control, eg. weather, handling agents, strikes at airports etc. etc.

 

2) Their pilots have to meet the same high standard as all such pilots in the civilised world, believe me.

 

3) Those complaining about 'bad landings' - certain weather conditions WILL cause landing an airliner to be rough. These pilots will have done similar landings thousands of times (literally) and weather conditions such as windshear are not Ryanair's fault!

 

4) With regards to the pricing - Ryanair operate a cost model that effectively allows you to pick and choose which services you want. Bear in mind that a large proportion of their market is weekend city breaks and so on, such passengers being less likely to require hold luggage. The system of allocating seats effectively costs money and I, for one, don't give a shit about it, so I enjoy not paying for it. Likewise with poxy in-flight meals.

 

5) If you don't like their business model, don't used them. What's the ruddy problem?

[Guest Bilo]

It's quite simple really; if you don't like Ryanair and the way they do business, fly with another airline. I flew with them once, thought they were shit and will never fly Ryanair again.

 

If enough people do that rather than book a Ryanair flight and complain about their disgraceful attitude towards their customers afterwards, they will be forced to adapt or die. 

 

I personally fly with either BA or the flag carrier of the country to which I'm flying if I book a city break or similar, it works out cheaper in the long run and is a much more pleasant experience. 

 

It's quite likely you will have cause to complain if you fly with them, but why take the risk? Time and time again they've showed they hold their customers in utter contempt, so it makes far more sense to book with a superior airline and save yourself a lot of stress when they ignore your concerns upon your return. 

[MPH]

Think the hatred with Ryanair is probably more to do with the fact  that people want everything for a cheap price.

 

 

 

aint gonna happen

[Fox92]

People look for deals nowadays, especially with the way the economy is currently. This is why we've seen a rise in the budget airlines. I do agree that you should expect a standard of travelling, but I also believe you get what you pay for, as proved many times. If you don't like how budget it actually is, fly with a more reputable airline; Thomson, Monarch, BA, Virgin etc

[lavrentis]

Ryan air are suing channel 4 as well. Good on them.

[ADK]

Ryanair are actually a very good airline in my experience, I've flown with them many times so perhaps that is why I am used to their systems.

 

I recently flew with Ryanair to Mallorca and with Monarch returning, Ryanair were miles better.

 

All these stories you hear are often customers behaving stupidly and then moaning when they don't get preferential treatment.

[Guest MattP]

You know what you are buying.

 

If you pay cattle prices, expect to be treated like cattle.

[Parafox]

I'm not keen on the possibility of running out of fuel if the aircraft has to "go-around" a few times, or gets diverted to a different aiport.