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Posted
1 hour ago, FoyleFox said:

This is what it states in the questions section. If you've used the same Google account you're OK. 

Screenshot_20250731_224454_Chrome.jpg

I can’t find FAQs or instructions, could you please put up a link.

Posted
14 minutes ago, FoyleFox said:

I'd rather reuse last years plastic card and sacrifice the clappers, and all the other plastic rubbish generated each game. 

Absolutely, I wasn't being serious. It's a crap excuse from the club/Premier League.

 

 

Posted
41 minutes ago, AKCJ said:

Absolutely, I wasn't being serious. It's a crap excuse from the club/Premier League.

 

 

Absolutely...I didn't think you were. I interpreted the sarcasm. 

It's not that environmental issues aren't important, it's that we know it's a b@llock excuse. 

  • Like 1
Posted
16 hours ago, tcrofts said:

Linked to the email address that's linked to your ggogle/apple wallet

 

I use Google wallet, I don't know of its any different on Apple

Just reading the apple instructions and it does say it's different. 

So every fan with an apple phone has to call the ticket office when they change phone? Perhaps apple restriction?

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Posted
52 minutes ago, FoyleFox said:

Just reading the apple instructions and it does say it's different. 

So every fan with an apple phone has to call the ticket office when they change phone? Perhaps apple restriction?

Screenshot_20250801_141353_Chrome.jpg

Yeah, seems that way. That's why I have android (but that's a whole new topic lol)

Posted
19 hours ago, hackneyfox said:

Would you be kind enough to share just how simple it is to the rest of us?

I know how to sell back to the club but what if I want to forward it to a friend? I iwill probably pass a few on to a 'friend' over the course of the season, I'm intending to get some reimbursement, how does that happen?

 

Just sent you a message…. Try it out maybe before sharing, but I’ve done it for the last few seasons 👍🏼 

  • Thanks 1
Posted
3 hours ago, FoyleFox said:

Just reading the apple instructions and it does say it's different. 

So every fan with an apple phone has to call the ticket office when they change phone? Perhaps apple restriction?

Screenshot_20250801_141353_Chrome.jpg

I’ve never had to contact the club once in my previous 15 years of having a season ticket but now with this “improved” system if I have the audacity of changing my phone I have to tell them I have done it so the system can be updated 😂 what an absolute farce 

  • Like 1
Posted
4 minutes ago, jammie82uk said:

I’ve never had to contact the club once in my previous 15 years of having a season ticket but now with this “improved” system if I have the audacity of changing my phone I have to tell them I have done it so the system can be updated 😂 what an absolute farce 

If you've got an iPhone, it seems you do. I'm not familiar with apple stuff, but when you change phones, why doesn't everything move over automatically? With my Samsung, when I change phone, I log into my new phone, and it retains all the stuff, settings etc attached to my Samsung account.

 

Farce is a polite description...

 

  • Like 2
Posted
1 hour ago, FoyleFox said:

With my Samsung, when I change phone, I log into my new phone, and it retains all the stuff, settings etc attached to my Samsung account.

It’s Exactly the same with an iPhone 

Posted
3 minutes ago, jammie82uk said:

It’s Exactly the same with an iPhone 

So,  you think that have the club go the information wrong and the apple wallet will retain your ticket on a new phone?

Posted
3 minutes ago, FoyleFox said:

So,  you think that have the club go the information wrong and the apple wallet will retain your ticket on a new phone?

This will be my first season with a digital ST so I’m not sure I guess others who have swapped iPhones while having the ST active will have to answer, I know when I have changed phones in the past it has retained information about bank cards, it just requires you to re enter your 3 digit security card number from the back of the card to activate them again for Apple Pay 

  • Thanks 1
Posted

I'm possibly going to sound a right numpty here but, just read the instructions for android, and it says I must have Google pay installed, which I refuse to have on my phone, and my email address should match the one the club use, well I use a hotmail account for emails from the club, but my Google wallet has an old Gmail account attached to it I never use anymore, am I going to encounter problems trying to download my ticket? Love this new improved system. I suppose I could pop into one of the drop in classes this week, but it would mean a 6hr, 250 mile round trip 😡

Posted
1 hour ago, broughtonblue said:

I'm possibly going to sound a right numpty here but, just read the instructions for android, and it says I must have Google pay installed, which I refuse to have on my phone, and my email address should match the one the club use, well I use a hotmail account for emails from the club, but my Google wallet has an old Gmail account attached to it I never use anymore, am I going to encounter problems trying to download my ticket? Love this new improved system. I suppose I could pop into one of the drop in classes this week, but it would mean a 6hr, 250 mile round trip 😡

The email i use for Google pay and the email for my club account are completely different and I didn't have an issue downloading the ST.

  • Thanks 1
Posted
10 hours ago, FoyleFox said:

So,  you think that have the club go the information wrong and the apple wallet will retain your ticket on a new phone?


last season was my first digital season ticket.  I got a new iPhone about 2 weeks into the season & my season ticket was in my apple wallet once and set my new phone up with iCloud or whatever you do. 

  • Like 1
Guest worth_the_wait
Posted
9 hours ago, broughtonblue said:

I'm possibly going to sound a right numpty here but, just read the instructions for android, and it says I must have Google pay installed, which I refuse to have on my phone, and my email address should match the one the club use, well I use a hotmail account for emails from the club, but my Google wallet has an old Gmail account attached to it I never use anymore, am I going to encounter problems trying to download my ticket? Love this new improved system. I suppose I could pop into one of the drop in classes this week, but it would mean a 6hr, 250 mile round trip 😡

As @FoyleFox said, the Email you use for your LCFC Online account can be completely different to your Google (gmail) account.

 

My understanding, is that if you're downloading your season ticket from the LCFC website, you just need to make sure that the you're signed into Google on the browser you use (and that is the same id that you set the Google Wallet up with).  Once you've got a Google account, this is probably the default anyway, if using Google or the Chrome browser.   You probably signed into your Google account the whole time, without necessarily knowing it.

 

But what you can't do (I think), is to use a different browser - and one that you'd never signed into Google before.    So if you've also use browsers like Samsung internet, Firefox or DuckDuckGo, say, you just need to check these are signed into Google (the same one as set up your wallet), before you download tickets from LCFC.

 

Guest worth_the_wait
Posted
40 minutes ago, Bluearmyfox28 said:

Why are they so obsessed with digital ticketing, I don’t get the preference?

Because the people who run our Club are control freaks.  And thry think Digital Ticketing gives then better control.

 

(Which to some extent it will, if and when they implement dynamic qrcodes.   But it's so OTT)

Posted

This is going to be a right shit show at the turnstiles next week isn’t it. 
 

Reading through this thread makes me

even more glad that I finally packed it in this season. 

  • Like 1
Posted
Just now, The Hitman said:

This is going to be a right shit show at the turnstiles next week isn’t it. 
 

Reading through this thread makes me

even more glad that I finally packed it in this season. 

What with this and the Wednesday fans protesting Im worried about it being a total mess.

  • Like 1
Posted
2 minutes ago, SemperEadem said:

What with this and the Wednesday fans protesting Im worried about it being a total mess.

I’m hoping that our fans will watch and learn how to protest properly going forward. 

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