Our system detected that your browser is blocking advertisements on our site. Please help support FoxesTalk by disabling any kind of ad blocker while browsing this site. Thank you.
Jump to content
PURCHASING TICKETS
 Share
Stevosevic

Mobile Wallet Tickets

By Stevosevic, in Ticket News and Travel

Recommended Posts

Stevosevic

Stevosevic

Posted
Posted

Does any body know what the actual mobile wallet tickets look like and what we’re expected to show on a match day?

 

I ask as when I click on “add to wallet” below and then click the download link next to each ticket, it shows me what looks like a ticket and the Auto Selection screen below and select Done but it is not added to My Wallet….bit confusing.

 
Any guidance appreciated 😂

 

 

 

 

FC2E259C-E2C9-44AC-8D9F-503EE788F966.jpeg

EF6B980B-062E-4721-A928-E999E5B0B929.jpeg

1F57E8E6-9200-46AC-B3BD-90E675997170.jpeg

Link to comment
Share on other sites
phoneticerror

phoneticerror

Posted
Posted (edited)

Correct, they work with the NFC connection which sends the signal to the scanner when you tap the back of your phone. Just like Apple Pay. Bring the ticket up in your wallet, swipe phone. Then select the other ticket and repeat. Somebody pointed out in another thread that if you swipe through the mobile tickets, you can get a QR code if your NFC fails for whatever reason. 

 

It sounds pretty straight forward now it’s been explained, but I’m sure something will go wrong with the staff we use on the turnstiles 😂😂

Edited by phoneticerror
Link to comment
Share on other sites
Livid

Livid

Posted
Posted
4 hours ago, wattolcfc said:

Strange but the Brentford game doesn’t seem to appear on my list of games, any idea anyone? Season ticket holder so maybe they haven’t authorised it yet?

Same here, can’t add anything to my wallet. 
 

I haven’t actually heard anything from them since I renewed. I know there’s online instructions but it would be comforting to know it actually works. 

Link to comment
Share on other sites
  • 3 weeks later...
Frost

Frost

Posted
Posted

Probably a stupid question but can I send the mobile ticket download email on to a family member so they can use it if I can't make a certain fixture?

 

Pretty sure we're the only team that doesn't allow this but not sure if it's changed...

Link to comment
Share on other sites
zdx

zdx

Posted
Posted
On 15/08/2022 at 17:55, Frost said:

Probably a stupid question but can I send the mobile ticket download email on to a family member so they can use it if I can't make a certain fixture?

 

Pretty sure we're the only team that doesn't allow this but not sure if it's changed...

I don't see why not - they can then download it and add it to their wallet.

There is an easier way though - just load up the QR code that is connected to your ticket and send them a screenshot. They can then scan the QR code at the turnstile where you put your paper ticket.

Link to comment
Share on other sites
Livid

Livid

Posted
Posted

Am I correct in thinking we’re having to download individual tickets as season ticket holder’s? 
 

I haven’t had an email from them yet, came on the Tuesday for the Brentford game ,  and the ticket isn’t available to download when I login to my account.

Link to comment
Share on other sites
peterborofox

peterborofox

Posted
Posted

Friend of mine wanted tickets for Saturday, so I bought as season ticket holder guest. I didn't click the wallet links within the email, sent it to them (forwarded). 

 

They've clicked the apple wallet icon and it just loads up a blank white screen, that's it. Any ideas how to fix this? 

 

We assumed it was because they didn't have apple wallet installed or logged in or something before but now they have it on their phone and it shows a debit card linked to it. 

 

Club say they have never seen this happen before and do say forwarded emails should work fine as long as not clicked upon the wallet icons before .

Link to comment
Share on other sites
zdx

zdx

Posted
Posted
1 hour ago, Livid said:

Am I correct in thinking we’re having to download individual tickets as season ticket holder’s? 
 

I haven’t had an email from them yet, came on the Tuesday for the Brentford game ,  and the ticket isn’t available to download when I login to my account.

My wallet updated automatically some time this week with my ticket for Southampton. Like you, I haven't received an email.

 

Before the Brentford game I went into my LCFC account and there is an option to download all tickets to your wallet, so I assume by doing that my wallet automatically updates each week before the next home game.

  • Like 1
Link to comment
Share on other sites
Livid

Livid

Posted
Posted
1 hour ago, zdx said:

My wallet updated automatically some time this week with my ticket for Southampton. Like you, I haven't received an email.

 

Before the Brentford game I went into my LCFC account and there is an option to download all tickets to your wallet, so I assume by doing that my wallet automatically updates each week before the next home game.

Sorted after a phone call. I had to do a manual update by opening up the settings and dragging down, apparently it’s the way to go if it doesn’t automatically update. 

Link to comment
Share on other sites
zdx

zdx

Posted
Posted
39 minutes ago, Livid said:

Sorted after a phone call. I had to do a manual update by opening up the settings and dragging down, apparently it’s the way to go if it doesn’t automatically update. 

Ah good. Out of interest, did they mention whether they would be sending out the tickets by email, or do we assume that has now stopped? I imagine a lot would be expecting their ticket via email, considering they did it ahead of the Sevilla and Brentford games.

  • Like 1
Link to comment
Share on other sites
Livid

Livid

Posted
Posted
2 hours ago, zdx said:

Ah good. Out of interest, did they mention whether they would be sending out the tickets by email, or do we assume that has now stopped? I imagine a lot would be expecting their ticket via email, considering they did it ahead of the Sevilla and Brentford games.

He didn’t say. It sounded like he gone through this a number of times already.
 

He did mention something about premier league issues etc but he had already sorted me out so I wasn’t really listening at that point. 

  • Like 1
Link to comment
Share on other sites
AmyLGK

AmyLGK

Posted
Posted

OH MY WORD!! I'm so angry!!! aaarrggghhhhh!! bought mum and I tickets for tomorrows game. My google account on my phone is linked to my work account (I set this up years ago before understanding what that meant) - my work has blocked the use of any pay apps. So, I logged out of my work account and into my own personal google account (which I haven't used in years) and can now d/load google wallet - but now it's telling me I've already d/loaded the tickets aaaaaaarrggggghhhhh!!!

 

The ticket office were ****ing useless - nothing can be done - tough! 

 

 

Link to comment
Share on other sites
SouthStandUpperTier

SouthStandUpperTier

Posted
Posted
3 minutes ago, AmyLGK said:

OH MY WORD!! I'm so angry!!! aaarrggghhhhh!! bought mum and I tickets for tomorrows game. My google account on my phone is linked to my work account (I set this up years ago before understanding what that meant) - my work has blocked the use of any pay apps. So, I logged out of my work account and into my own personal google account (which I haven't used in years) and can now d/load google wallet - but now it's telling me I've already d/loaded the tickets aaaaaaarrggggghhhhh!!!

 

The ticket office were ****ing useless - nothing can be done - tough! 

 

 

Why not have a word with someone at your work? Explain that it will be just a one-off using your work account. Surely they'll allow it this once?

Link to comment
Share on other sites
FoxesDeb

FoxesDeb

Posted
Posted
3 minutes ago, AmyLGK said:

OH MY WORD!! I'm so angry!!! aaarrggghhhhh!! bought mum and I tickets for tomorrows game. My google account on my phone is linked to my work account (I set this up years ago before understanding what that meant) - my work has blocked the use of any pay apps. So, I logged out of my work account and into my own personal google account (which I haven't used in years) and can now d/load google wallet - but now it's telling me I've already d/loaded the tickets aaaaaaarrggggghhhhh!!!

 

The ticket office were ****ing useless - nothing can be done - tough! 

 

 

I'd ring back and hopefully get through to someone else, it can't be right that there's nothing they can do? Surely they could cancel the mobile tickets and issue paper ones as a one off.... Or email Jim? [email protected]

Link to comment
Share on other sites
grobyfox1990

grobyfox1990

Posted
Posted
25 minutes ago, AmyLGK said:

OH MY WORD!! I'm so angry!!! aaarrggghhhhh!! bought mum and I tickets for tomorrows game. My google account on my phone is linked to my work account (I set this up years ago before understanding what that meant) - my work has blocked the use of any pay apps. So, I logged out of my work account and into my own personal google account (which I haven't used in years) and can now d/load google wallet - but now it's telling me I've already d/loaded the tickets aaaaaaarrggggghhhhh!!!

 

The ticket office were ****ing useless - nothing can be done - tough! 

 

 

There’s definitely something that can be done. Call them, explain clearly what the problem is and have proof ready 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...