Phones4U

[HEGGSY]

Pre ordered the iPhone 6 with these and now they've gone into admin and they've charged me full whack off my card, so now I'm the best part of £500 down with no word on whether I'm actually getting my phone.

Customer service number is down and all the stores are closed.

Am I not gonna see the phone or money again

[Sir Fynwy]

You won't get a phone but you will get a refund, you'll have to reorder somewhere else and the phones are now on back order so you might not get one until October.

[HEGGSY]

Well that's good news at least

[HEGGSY]

When would I get this refund do you think? Sometime next week?

[Sir Fynwy]

Not a clue when they will process refunds, it's just reported that you will get one on any phones that haven't shipped yet.

[MC Prussian]

http://www.independent.co.uk/life-style/gadgets-and-tech/phones-4u-preorders-what-do-i-do-if-i-ordered-an-iphone-this-weekend-9732770.html

[Tommy G]

Have you paid by credit card? you get some security on any spend over £100

[Beliall]

500 pound refund = 50 knock off footy shirts

[Bellend Sebastian]

They were supposedly in quite robust health financially prior to the end of the Vodafone and EE contracts, so hopefully you won't have to wait too long.

 

I'm struggling to recall a similar scenario where a company that big is doing just fine and then gets wiped out pretty much overnight, although I think it probably happens to smaller firms that supply supermarkets and the like fairly often when a contract gets cancelled.  Didn't Corah's go under when M&S didn't renew their contract with them?  Christ, that ages me doesn't it?

[HEGGSY]

Thanks MC and Sir Fynwy

No tommy I paid on my debit card mate.

And beliall, piss off

[Sir Fynwy]

The BBC story is more upto date than the Indy http://www.bbc.co.uk/news/29201191

[Beliall]

Thanks MC and Sir Fynwy

No tommy I paid on my debit card mate.

And beliall, piss off

[Rincewind]

They will pay the big debtors first then ciustomors and workers last/

[Sir Fynwy]

They will pay the big debtors first then ciustomors and workers last/

It is the unusual situation where the business is solvent with lots of money in the bank but going into administration because the company now has no suppliers and nothing to sell, I'd expect all of their creditors to be paid out based on what I've read.

[Nalis]

Horrible little company focused purely on sales.

Feel sorry for employees and staff though.

Hope you get your money back Heggsy!

[DB11]

Horrible little company focused purely on sales.

Feel sorry for employees and staff though.

Hope you get your money back Heggsy!

 

Don't the employees make the company? They can't "sell sell sell" unless the guy behind the counter is pushing it down you

 

I wouldn't mind seeing Carphone Warehouse go next purely to one experience of some woman that served me in the Loughborough branch

[Nalis]

Don't the employees make the company? They can't "sell sell sell" unless the guy behind the counter is pushing it down you

I wouldn't mind seeing Carphone Warehouse go next purely to one experience of some woman that served me in the Loughborough branch

Meant to say employees and customers, not staff, kind of repeat myself there

In fairness its pressure at boardroom and middle management level which dictates the pressurised sales tactics of the front line. They're just part of the corporate chain...

[Guest]

Thanks MC and Sir Fynwy

No tommy I paid on my debit card mate.

And beliall, piss off

I'm pretty sure the chargeback rule is eligible for debit card purchases too when products/services bought don't materialise.

[Webbo]

Horrible little company focused purely on sales.

 

Isn't that the point of a shop?

[Nalis]

Isn't that the point of a shop?

Well there's customer service as well as overall corporate social responsibility...

[Webbo]

Well there's customer service as well as overall corporate social responsibility...

I'm never sure what that's supposed to be. If I go to a place like that it's to buy a phone, I don't care what their policy is on saving the whale.

[Strokes]

I'm never sure what that's supposed to be. If I go to a place like that it's to buy a phone, I don't care what their policy is on saving the whale.

Can't you just pretend to care, like everyone else?

[Bellend Sebastian]

I'm never sure what that's supposed to be. If I go to a place like that it's to buy a phone, I don't care what their policy is on saving the whale.

It's the first thing I ask about. No whale saving policy, no deal. The customer is always right - that's what I learned in my time in retail. Except when they're a total twat. Then you can say, 'get out, get out of my shop'

[FoxesAreBlue]

Except when they're a total twat.

Like the one who rode his motorcycle into our entrance today, parked up then got the arse when I told him that this was not okay.

He seemed to think that I was unreasonable in pointing out to him that parking a machine filled with petrol and oil in our main fire exit was not a good idea and that if I drove my car through his front doors into his hallway he might have something to say about it too.

Or the bellend who decided to charge his phone in one of our sockets? His great argument was that, you can charge your phone on a train, so why not here?

He then made a formal complaint against me and accused me of racism as I hadn't spoken to anybody else.

(Obviously the reason being no other fvcker was charging up their dog and bone)

So glad I'm leaving this ****ing town - I'm sure the inhabitants all share the same fvcking brain cell.

[foxfanazer]

My girlfriend worked for them and only left last week. Didn't know a thing about this so she was quite lucky. Horrible company to work for