Have your say: Foxes Trust End of Season Survey (now live)

[The Year Of The Fox]

12 minutes ago, Eskay said:

I really don't think fans should be completing this. I'm sorry but this is serving the interests of the trust and the club exclusively. 

 

You could have 150 responses or 1.5 million....the fan sentiment will largely be the same. 

 

You have a relationship with the club which involves an NDA. Publishing the results isn't groundbreaking. Telling us the content of your dialogue with the club is a much more valuable currency (which you are unable to share). 

 

By having a large amount of respondents .....you are seeking to make yourself the voice of the fans and keeping your own seat at the table with the club. The club are happy to funnel information to a select few that are bound by confidentiality. 

 

This is no different to groups/individuals that have claimed to present the view of the fans in the past. 

 

 

Eh?

 

FT are consulting the fans

 

If fans choose not to answer the survey then that’s their own problem if they then go up in arms about FT not representing the fans.

 

The club are in cloud cuckoo land and they need to be told what a proportion of fans think about it.

 

The survey started before today’s news, which should only garner more responses to the survey hopefully. That’s not FT fault. That’s the clubs. 

[Foxes_Trust]

18 minutes ago, Eskay said:

I really don't think fans should be completing this. I'm sorry but this is serving the interests of the trust and the club exclusively. 

 

You could have 150 responses or 1.5 million....the fan sentiment will largely be the same. 

 

You have a relationship with the club which involves an NDA. Publishing the results isn't groundbreaking. Telling us the content of your dialogue with the club is a much more valuable currency (which you are unable to share). 

 

By having a large amount of respondents .....you are seeking to make yourself the voice of the fans and keeping your own seat at the table with the club. The club are happy to funnel information to a select few that are bound by confidentiality. 

 

This is no different to groups/individuals that have claimed to present the view of the fans in the past. 

 

 

Some of the points in your post are not strictly true.

 

The Trust has a seat on the Fan Advisory Board. That individual, like all of the FAB reps, has signed an NDA as part of the terms of being on the FAB. This was a condition for all of them to take their place.

 

The Fan Advisory Board is only part of the engagement between the Trust and the club, however (and is wider than just that relationship given there are other fan reps involved). It should really only be a supplement to the engagement that the club has with fan groups. So any other discussions that take place outside of the FAB are not bound by that NDA.

 

We agree that we have to find a better way of communicating what the Trust is doing. This survey is one of the first small steps in the right direction towards that. People don't have to complete it, but it makes it harder for us to get to the point that the Trust is doing what fans want it to if they don't.

[Eskay]

9 minutes ago, Foxes_Trust said:

Some of the points in your post are not strictly true.

 

The Trust has a seat on the Fan Advisory Board. That individual, like all of the FAB reps, has signed an NDA as part of the terms of being on the FAB. This was a condition for all of them to take their place.

 

The Fan Advisory Board is only part of the engagement between the Trust and the club, however (and is wider than just that relationship given there are other fan reps involved). It should really only be a supplement to the engagement that the club has with fan groups. So any other discussions that take place outside of the FAB are not bound by that NDA.

 

We agree that we have to find a better way of communicating what the Trust is doing. This survey is one of the first small steps in the right direction towards that. People don't have to complete it, but it makes it harder for us to get to the point that the Trust is doing what fans want it to if they don't.

I appreciate your response. 

 

So if elements of my post are not accurate.... would you say that you are committed to giving an update to fans on the response you get from the club? Now you may or may not get a response of course ....but assuming there is dialogue will you be sharing minutes? And can you guarantee this? 

 

As for your involvement with FAB.....you could have taken the option to not engage and really put the pressure on the club to operate within a framework that has confidentiality removed. Yes it's a league wide initiative but nothing stopped you from creating something outside of that. A FAB can not exist without a fan voice can it? 

 

You're using fan views as a way in which to interact with the club but you're doing it to serve your own interest. You want the inside line and thousands of survey results are your way of getting it. 

[An Away Move]

Completed. I think the more that do the survey the better. 

[Foxes_Trust]

2 minutes ago, Eskay said:

I appreciate your response. 

 

So if elements of my post are not accurate.... would you say that you are committed to giving an update to fans on the response you get from the club? Now you may or may not get a response of course ....but assuming there is dialogue will you be sharing minutes? And can you guarantee this? 

 

As for your involvement with FAB.....you could have taken the option to not engage and really put the pressure on the club to operate within a framework that has confidentiality removed. Yes it's a league wide initiative but nothing stopped you from creating something outside of that. A FAB can not exist without a fan voice can it? 

 

You're using fan views as a way in which to interact with the club but you're doing it to serve your own interest. You want the inside line and thousands of survey results are your way of getting it. 

We are currently in the process of agreeing at board level how communications are handled moving forwards - the aim is to be able to operate with a bit more speed, have a consistent tone to our communication and create a bit more autonomy for the group that is taking on responsibility for the comms moving forward - so, without ducking your question about a guarantee, I can't make any promises because I'm just one person sat behind the keyboard running the Trust account!

 

What I would say though, is that the people involved with the comms now want to create more transparency and have the Trust operate with a stronger voice/tone. It's still early days but you will have seen signs of that in our most recent couple of communications (fully appreciate there were very valid accusations of this not being the case in prior comms - that's accepted and why there's an effort to change).

 

On the survey, we're committing to sharing the results in full, without fear or favour, and we know people will want to hear how the club respond (if they do). But we'll also have to weigh up that minuting meetings and publishing might not be the most productive way of getting the the club to engage in the first place. It's a delicate balance. Not always one the Trust has got right in the past. But remains delicate all the same.

 

To try and put it simply: we know this survey is a big opportunity to show what the Trust does and it would be counter-productive to not have thousands of fans who are participating fully informed on what we do with it.

[Eskay]

But we'll also have to weigh up that minuting meetings and publishing might not be the most productive way of getting the the club to engage in the first place. 

 

I would love for you to prove me wrong but I stand by my original view point. You're serving your own interest and using fan views for your personal benefit. I hope the tea and biscuits at seagrave are worth it. The club is at a critical phase. 

[CosbehFox]

16 minutes ago, Eskay said:

But we'll also have to weigh up that minuting meetings and publishing might not be the most productive way of getting the the club to engage in the first place. 

 

I would love for you to prove me wrong but I stand by my original view point. You're serving your own interest and using fan views for your personal benefit. I hope the tea and biscuits at seagrave are worth it. The club is at a critical phase. 

To answer some of your points.

 

Each of the main fan groups has been allowed a meeting with the club or offered in the last two weeks. Conversations only as far as operational matters, not at director level. Things like how safe standing has gone or the digital ticketing take up. 
 

The club are adamant at no conversations will be had on the footballing or financial side. Only those questions can be answered by Rudkin or the chairman 

 

That’s made pretty clear at events like 90 minutes and FCC which are open to all fans. So I am not opening any can of worms there. Come and join in - see it for yourself. Don’t have to be a member of any fan group to join those events.
 

Trust don’t have any more people in on those events than other fan groups do. The obvious advantage is that Trust has more manpower to help man things like leafleting.  Pride and Trust remain the only two affiliate members of the FSA - so that grants a little more power and that’s resembled in the democratic ability to change how they are governed. Under FSA guidelines, you have a responsibility to be aware of the fanbase views and that’s why the survey is so important, why big numbers are important. 

Edited 20 May 2025 by CosbehFox

[Foxes_Trust]

7 minutes ago, Eskay said:

But we'll also have to weigh up that minuting meetings and publishing might not be the most productive way of getting the the club to engage in the first place. 

 

I would love for you to prove me wrong but I stand by my original view point. You're serving your own interest and using fan views for your personal benefit. I hope the tea and biscuits at seagrave are worth it. The club is at a critical phase. 

You are, of course, completely entitled to stand by your original view point but going to expand here…

 

Currently, the FAB meetings minutes that the club are releasing are taking weeks. They are minutes that it is pre-agreed will be released and part of a regular cadence in the Fan Engagement Framework.

 

What I believe you want is better transparency and visibility on what has been discussed. That’s completely fair, valid and something the Trust wants to do better on.

 

But, is asking the club to agree to a meeting where everything they say is recorded and released for public consumption conducive to them being open? Or is it more likely to make them cautious and guarded?

 

If they did agree to a minuted meeting, how long do you think it would take to reach a point of agreed minutes that could be released publicly when other minutes at the moment are taking weeks? How much time would the Trust lose going back and forth on the minutes and waiting?

 

We know people want to know what’s going on and how the club react. But they also need to be realistic about what’s going to be most conducive to getting that. Recording the clubs every word might not be productive - as frustrating as that might be.

 

That has nothing to do with tea and biscuits - for what it’s worth, since I joined the board a few months ago I’ve seen zero evidence of any freebies or perks with the club - it’s just about handling things in a way that gets closer to what people want rather than further away from it.

[Sly]

I’d expect you’re going to get some confirmation biased based answers based on those questions. 
 

Survey complete and I’d imagine it’s not dissimilar to the results you are currently seeing. 

[Sol thewall Bamba]

11 hours ago, Eskay said:

I really don't think fans should be completing this. I'm sorry but this is serving the interests of the trust and the club exclusively. 

 

You could have 150 responses or 1.5 million....the fan sentiment will largely be the same. 

 

You have a relationship with the club which involves an NDA. Publishing the results isn't groundbreaking. Telling us the content of your dialogue with the club is a much more valuable currency (which you are unable to share). 

 

By having a large amount of respondents .....you are seeking to make yourself the voice of the fans and keeping your own seat at the table with the club. The club are happy to funnel information to a select few that are bound by confidentiality. 

 

This is no different to groups/individuals that have claimed to present the view of the fans in the past. 

 

 

Read this last night and then had to come back and read it again this morning to make sure I'd got it right. 

 

Absolute lunacy. 

[Eskay]

3 hours ago, Sol thewall Bamba said:

Read this last night and then had to come back and read it again this morning to make sure I'd got it right. 

 

Absolute lunacy. 

Fair play.

 

But I will come back to your posts and see if you feel frustration in the future on the lack of transparency around the FT and LCFC dialogue.

 

 

[Sol thewall Bamba]

1 hour ago, Eskay said:

Fair play.

 

But I will come back to your posts and see if you feel frustration in the future on the lack of transparency around the FT and LCFC dialogue.

 

 

The Trust are far from perfect, but based on my personal experience a lack of transparency comes from the club and the club only. 

 

The other day UFS asked the club in a meeting if they'd consider getting rid of the FAB NDA, and it was a resounding no.

 

Were you involved in the Trust Reform group out of interest?

[RonnieTodger]

I think there’s a discernible shift from the Trust already. Fair play. 
 

Just be wary of a Graham B filling out the survey multiple times. 

[bmt]

Very happy with the trust in the last couple of months. How is this absolute whitewash of a survey being delivered to the club?

[lcfcfem]

Hopefully a valid question - what is to stop fans filling the survey out several times?  This could blow it out of the water from the club straight away due to number of responses not equalling number of fans. 

[davieG]

https://www.leicestermercury.co.uk/sport/football/transfer-news/inside-king-power-stadium-youngster-10205840

By

Jordan Blackwell

Fans surveyed on running of club

The Premier League charges news has emerged in a week when City’s largest supporters’ group, the Foxes Trust, have issued a survey on the state of the club.

With the banners and chants seen and heard inside the King Power Stadium throughout the season, overwhelmingly positive responses would not have been expected anyway, but this week’s news could lead to more negative feedback.

There are 50 multiple-choice questions on City, with many focusing on the hierarchy and their running of the club. There are questions on day-to-day organisation, strategy, managerial appointments, financial management, transfers, contracts, the academy and communication with supporters.

There are also questions about the matchday experience, ticketing, the stadium atmosphere and facilities, as well as on fans’ connection with the club.

As of a couple of days ago, they were approaching 2,000 responses. The more respondents it gets, the more accurate it should be at showing fan sentiment. You can fill it in here.

 

[LCFCJohn]

22 hours ago, lcfcfem said:

Hopefully a valid question - what is to stop fans filling the survey out several times?  This could blow it out of the water from the club straight away due to number of responses not equalling number of fans. 

You’d have to go on different devices so I guess it depends how much effort people are willing to go to to fill it out multiple times.

 

I tried to go on it again, not to fill it out again, but to remind myself what the questions were about financial mismanagement in light of this news this week and it says I have already filled out and can’t see the survey again. I expect if I was to go on a different device I could but as I say, I wouldn’t do that.

[kenny]

2 hours ago, LCFCJohn said:

You’d have to go on different devices so I guess it depends how much effort people are willing to go to to fill it out multiple times.

 

I tried to go on it again, not to fill it out again, but to remind myself what the questions were about financial mismanagement in light of this news this week and it says I have already filled out and can’t see the survey again. I expect if I was to go on a different device I could but as I say, I wouldn’t do that.

A different browser lets you do it again. Im not tech savvy, but I suspect clearing your cache would have the same effect.

 

I hope that people aren't being silly and completing multiple times as a genuine opinion from the fanbase being presented to the club is important.

 

@Foxes_Trust Do you get sight of the survey the club asks for after each home game? I complete every one, but it does feel fruitless.

[LCFCJohn]

2 hours ago, kenny said:

A different browser lets you do it again. Im not tech savvy, but I suspect clearing your cache would have the same effect.

 

I hope that people aren't being silly and completing multiple times as a genuine opinion from the fanbase being presented to the club is important.

 

@Foxes_Trust Do you get sight of the survey the club asks for after each home game? I complete every one, but it does feel fruitless.

Yeah I suspect so. As I say, I am not inclined to but yes I hadn’t considered clearing cache. I’d hope like you say, people just do it once.

[RGFox]

Blimey too many closed questions.

 

The general consensus can be summarised that majority (vocal) are unhappy with the team management, board, psr failings, strategy with regards to stadium facilities (pricing and concourse refurb) and expansion, player recruitment has been abject, match day pricing (high and will need reducing for championship) and safe standing needs progressing to full blocks sk2/3 and L1 (and ufs moved to sk2/3) to really have an effect.

[CosbehFox]

2 hours ago, RGFox said:

Blimey too many closed questions.

 

The general consensus can be summarised that majority (vocal) are unhappy with the team management, board, psr failings, strategy with regards to stadium facilities (pricing and concourse refurb) and expansion, player recruitment has been abject, match day pricing (high and will need reducing for championship) and safe standing needs progressing to full blocks sk2/3 and L1 (and ufs moved to sk2/3) to really have an effect.

The idea behind having them closed is to hopefully be able to track them from season to season but also spark debate on specific issues. There’s tentative plans we have town hall / clinic type events on specific things because if we hope them up on everything, they’d be about 12 hours long!!!!

Edited 23 May 2025 by CosbehFox

[Foxes_Trust]

Thanks to over 2,500 fans who have completed our survey so far.

 

Good opportunity for those going to Bournemouth (if not driving) who have yet to complete the survey to complete on route, leaflets with the OCR code will be available on many of the coaches.

[markko]

52 minutes ago, Foxes_Trust said:

Thanks to over 2,500 fans who have completed our survey so far.

 

Good opportunity for those going to Bournemouth (if not driving) who have yet to complete the survey to complete on route, leaflets with the OCR code will be available on many of the coaches.

I have filled this in today. Hope it helps. The club really need to look at itself. They took the praise (roughly so) when things went well. Things are now not going well. The finances are being mismanaged. We have avoided points deductions so far because we have had clever lawyers but this will catch up with us and bite us. I think this hampered us last preseason and the pool of managers was restricted as was the market we could operate in. If those responsible are not up to the job then they have to go, it is as simple as that.

[iancognito]

On 21/05/2025 at 12:27, Eskay said:

Fair play.

 

But I will come back to your posts and see if you feel frustration in the future on the lack of transparency around the FT and LCFC dialogue.

 

 

We all feel frustration at dialogues, comms, the FAB, the whole running of the club. You won't find anyone who's been more critical of the FT than me in that regard

 

But not engaging with a survey that's going to be presented to the club doesn't make any of that better. Again, if nothing changes then nothing changes.

[Nick]

The survey is pretty leading to be fair… lots of closed question formations. Ask those questions in that way and there’s only ever going be one result and that’s 90% of people will agree or strongly agree with the tone / narrative of the document - rightly or wrongly.

Edited 25 May 2025 by Nick