Rincewind Posted 12 June 2013 Author Posted 12 June 2013 I was going to say as a rule but there would still be many answers. The thing I was getting at was for instance if a letter does not go out on time the company will not get the huge contract so the workers on the shop floor will not get paid. People on here have turned their noses up at cleaners but if they do not do their job right then it won't leave a good impression so it is important for them to be treated fairly and as Cambridge aptly put it ' a cog in a wheel' They all work for the same end , the success of the company.
Vlad the Fox Posted 12 June 2013 Posted 12 June 2013 The customer. Everyone else is worth jack shit if you ain't got any.
Vardinhio Posted 12 June 2013 Posted 12 June 2013 As someone who works in procurement I'd say my department as without our say so nothing gets bought at all. Seriously though you can't compare a toilet cleaner to a CEO. A CEO has critical strategic decisions to make whilst a cleaner goes in and cleans and as sad as it is if he/she leaves then there will be another cleaner to replace them and most people wont even stop to notice.
Vlad the Fox Posted 12 June 2013 Posted 12 June 2013 As someone who works in procurement I'd say my department as without our say so nothing gets bought at all. Seriously though you can't compare a toilet cleaner to a CEO. A CEO has critical strategic decisions to make whilst a cleaner goes in and cleans and as sad as it is if he/she leaves then there will be another cleaner to replace them and most people wont even stop to notice. But if the toilet isn't clean and the CEO goes down with a case of the shits he won't be making any big decisions for a while. In fact the only strategic decision he will be making is how far he dare be from the toilet and whether to let that trump go or not.
Vardinhio Posted 12 June 2013 Posted 12 June 2013 But if the toilet isn't clean and the CEO goes down with a case of the shits he won't be making any big decisions for a while. he'd just call his gorgeous PA to clean it for him
Alf Bentley Posted 12 June 2013 Posted 12 June 2013 The person with the strongest positive effect on morale within the business.... This may be the CEO or a senior manager, but may be a particularly influential team member. Of course, great morale with rubbish senior management is still not a great recipe....but may be better than having good decision makers at the top and rock-bottom morale. This is why even top football managers need "leaders on the field".
Zingari Posted 13 June 2013 Posted 13 June 2013 The best thing to do Ken is go around and ask everyone in the company how impotant they are , and when was the last time they had a rise.
One Arm Babba Posted 13 June 2013 Posted 13 June 2013 The most important person in any business is the consumer.
MooseBreath Posted 13 June 2013 Posted 13 June 2013 I was going to say as a rule but there would still be many answers. The thing I was getting at was for instance if a letter does not go out on time the company will not get the huge contract so the workers on the shop floor will not get paid. People on here have turned their noses up at cleaners but if they do not do their job right then it won't leave a good impression so it is important for them to be treated fairly and as Cambridge aptly put it ' a cog in a wheel' They all work for the same end , the success of the company. Business Workshops with Jonathan.
darko2k7 Posted 13 June 2013 Posted 13 June 2013 I think it's who ever is the weakest link ( only as strong as your weakest link ) Keep on improving on your weakest link be it by re hiring or improved training and your company can only get better in time.
Bellend Sebastian Posted 13 June 2013 Posted 13 June 2013 Being as I seem to do everyone's f***** job for them most of the time I think it's probably me
davieG Posted 13 June 2013 Posted 13 June 2013 When we did succession planning at the engineering company I worked for and this included everyone from CEO to the lowest grades the most difficult and most important people to replace were 2 software engineers who were the only people that knew how our key products worked and capable of maintaining and improving the software. Without them we would have been in the shit., they were rewarded accordingly and a high priority plan was put in place to train back ups although that was difficult because the only people who could train them were the 2 sw engineers.
davieG Posted 13 June 2013 Posted 13 June 2013 Customers are the most important people to a business but they are not in the business.
Hugo Sanchez Posted 13 June 2013 Posted 13 June 2013 Staff, Thats right, the customer. Hmmm different angles.
Jon the Hat Posted 13 June 2013 Posted 13 June 2013 Clearly there is no single person is a business of substantial size who you cannot do without, but often there are inspirational leaders whose departure can be damaging. Cleaning is important, but that is not to say that the cleaner themselves is important. Asking who's role is most important is nonsense, because everything is interlinked. Every business has a core of activity it relies on. The trick is to find out what is outside that core and take it out wihout impacting the customer or your longer term prospects.
Captain... Posted 13 June 2013 Posted 13 June 2013 In my business it is me, seeing as I'm self employed and there ain't nobody else.
Jon the Hat Posted 13 June 2013 Posted 13 June 2013 In my business it is me, seeing as I'm self employed and there ain't nobody else. You're not a businessman you're a Business man. (let me handle my business damn!)
Trav Le Bleu Posted 13 June 2013 Posted 13 June 2013 Without the customer the business wouldn't exist. The customer isn't in the business. You're not a businessman you're a Business man. (let me handle my business damn!) I never had you down as a hippy. Clearly it's the owner. If he goes, the business goes. Oh yes, the workers can rally round to get enough money/support to keep the business going, but in my mind it then becomes a different business.
Fox92 Posted 13 June 2013 Posted 13 June 2013 The customer isn't in the business. I know, I never said it was. I was just saying generally, it wouldn't exist without. The customer is 'external'. I had to do business as one of my modules this year.
Rincewind Posted 13 June 2013 Author Posted 13 June 2013 The customer isn't in the business. I never had you down as a hippy. Clearly it's the owner. If he goes, the business goes. Oh yes, the workers can rally round to get enough money/support to keep the business going, but in my mind it then becomes a different business. True but I just meant for the everyday running of things to keep it ticking over. If one or two players are not bothered on a football team their chances of succeeding lesson.
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