Japanfox Posted 23 July 2016 Posted 23 July 2016 1 hour ago, bmouth_fox said: The telephone/internet ticket system really is a joke. I renewed my silver last week, and trying to upgrade to gold this morning. The system clearly doesn't have the capacity to cope! So frustrating.
josh_baskin Posted 23 July 2016 Posted 23 July 2016 Went down in person and upgraded, paid in cash but they weren't able to give me a receipt and had no confirmation email so don't think it's been upgraded ☹️
m4DD0gg Posted 23 July 2016 Posted 23 July 2016 Shambles aint the word for these clowns. Its easier to get tickets for the titanics maiden voyage then to get through to the sales line.
Daz93 Posted 23 July 2016 Posted 23 July 2016 If you can get down to the ground I'd advise it. No queues and the lad did it in five minutes. This was after I spent an hour ringing up.
Foxy1984 Posted 23 July 2016 Posted 23 July 2016 7 minutes ago, Daz93 said: If you can get down to the ground I'd advise it. No queues and the lad did it in five minutes. This was after I spent an hour ringing up. Would love to if I didn't live in Bristol!
smr Posted 23 July 2016 Posted 23 July 2016 my dad got there at 9am and said he would have been in the queue for about 3 hours at the rate it was going down so went home. doubt there are any silver to gold memberships left now if it was like that.
steveherbe Posted 23 July 2016 Posted 23 July 2016 37 minutes ago, Sol thewall Bamba said: Feel like I'm wasting my time here, might jack it in and go down the beach. It won't be long until we're shit again and they'll be emailing me again trying to shift the tickets they can't sell. Beach mate, we have friends for tickets
Sol thewall Bamba Posted 23 July 2016 Posted 23 July 2016 26 minutes ago, smr said: my dad got there at 9am and said he would have been in the queue for about 3 hours at the rate it was going down so went home. doubt there are any silver to gold memberships left now if it was like that. He would have been sorted by now then! I've been going 3 hours and I can't even get in the queue.
steveherbe Posted 23 July 2016 Posted 23 July 2016 4 minutes ago, Sol thewall Bamba said: I'M IN THE QUEUE FVCKING SCENES! Wahay! Bet they've sold out
beemeroo Posted 23 July 2016 Posted 23 July 2016 I'm guessing upgrading is going to be impossible for an exile?
Sol thewall Bamba Posted 23 July 2016 Posted 23 July 2016 20 minutes ago, beemeroo said: I'm guessing upgrading is going to be impossible for an exile? I just got sorted over the phone mate, just keep at it!
beemeroo Posted 23 July 2016 Posted 23 July 2016 I can't even get into the queue at the moment. Thanks for the encouragement though I'll keep at it!
ratters Posted 23 July 2016 Posted 23 July 2016 Just got through after 12 mins of queuing and upgraded from silver to gold.. Guy on the phone said there were still a fair few upgrades available. Took about 10 calls to get in queue. good luck!
grayswoodfox Posted 23 July 2016 Posted 23 July 2016 Gave up trying to get through phone after 90 minutes decided to go down to the stadium walked in sorted in 3 minutes !!! sorry not much comfort for those who can't travel down
Fox 4 Life Posted 23 July 2016 Posted 23 July 2016 Does anyone know the overseas phone number? I'm in the USA at the moment and can't get through on the 0344 number
beemeroo Posted 23 July 2016 Posted 23 July 2016 Thanks all. "1" the best option I assume? That's what I've been trying anyway.
Frost Posted 23 July 2016 Posted 23 July 2016 46 minutes ago, smr said: my dad got there at 9am and said he would have been in the queue for about 3 hours at the rate it was going down so went home. doubt there are any silver to gold memberships left now if it was like that. I was at the back of the queue at 9am, took no more than an hour. It looked bad but it actually went quite quick once you got into the shop. There was plenty left when I got to the till, around 1000 I was told.
Foxy1984 Posted 23 July 2016 Posted 23 July 2016 13 minutes ago, ratters said: Just got through after 12 mins of queuing and upgraded from silver to gold.. Guy on the phone said there were still a fair few upgrades available. Took about 10 calls to get in queue. good luck! was that silver to gold?
ratters Posted 23 July 2016 Posted 23 July 2016 6 minutes ago, Fox 4 Life said: Does anyone know the overseas phone number? I'm in the USA at the moment and can't get through on the 0344 number I used Skype
ratters Posted 23 July 2016 Posted 23 July 2016 1 minute ago, Foxy1984 said: was that silver to gold? Yes, two member ships from silver to gold
n222nap Posted 23 July 2016 Posted 23 July 2016 You can't do it online, it's all been over the phone or at club. I went in this morning and upgraded to gold
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