Club Website

[Fac51]

Is anyone else experiencing issues with the website this morning when trying to access Home tickets (using safari and chrome and iOS)?

[StanSP]

yep:

Quote

Oops! a general exception has occured, please refer to the system administrator for further details...

 

get that message. 

[Fac51]

Yeah that's the one... and the site seems to have changed since I last logged in earlier this week

[mozartfox]

15 minutes ago, Fac51 said:

Is anyone else experiencing issues with the website this morning when trying to access Home tickets (using safari and chrome and iOS)?

Yeah had problems. Cannot find the up-date on the Silva situation anywhere...

[Ian Nacho]

I've had this problem ever since the club website was updated well over a year ago. I couldn't be bothered with any hassle of creating an account so I just signed in with Google but I can never get a confirmation email whenever I purchase something. It says 'Confirmation email will be sent to [email protected], to change the email update your details.' I click the link to direct me to update my details and the email listed is my email so I have no idea why it isn't working. Any ideas on how I can get it to work?

[dynamark]

Whats a website? Somewhere spiders live ?

[Collymore]

6 minutes ago, dynamark said:

Whats a website? Somewhere spiders live ?

In Leicester City's case, yes!

[Aus Fox]

It's a great up to date website, just read we have signed Kevin Campbell on loan from Arsenal on it, fresh on the back of getting Lee Glover on loan from Forest.

[ozleicester]

1 hour ago, dynamark said:

Whats a website? Somewhere spiders live ?

in leicesters case its where they go to die

[WigstonWanderer]

The website is not somewhere that I like to frequent. Only really go there now for the TV, and that’s usually a shambles. Hate the log in process and robot check. Usually a bit uncertain about my password, but end up putting the right one in anyway, only for it to be rejected.

 

Just not a good experience. Surely with all the money spent at the club it couldn’t cost relatively much to get a decent site going.

Edited 22 July 2018 by WigstonWanderer

[TheUltimateWinner]

Visually I think the website is brilliant.

 

But once you start using the website to do stuff like buy tickets or watch a game it’s a shambles.

 

Its basically a Ferrari with an engine from a corsa.

[baldeagle]

Utter Dog shit. We’re a premier league team with a non league web site 

[Wasyls Pec Deck]

I’ve not been able to buy anything for a good 4-5 months as an error message appears when I try to get beyond the checkout. It’s beyond a joke, but what makes it worse is that the club don’t seem interested in fixing it.

 

I have emailed, spoken to someone on the phone who ended up hanging up on me/not taking my calls (and I was being polite!). The non-playing side of the club are an embarrassment frankly.

 

From what I have deduced when speaking to someone on the phone they said all the IT stuff is based “off site” - ie contracted out to a hapless company. Shambles.

[lcfc278]

I can honestly say that since the new website was launched last year I've not had any problems with the ticket buying side or the shop, if anything its a massive improvement on the old site. A fair few problems trying to watch friendlies on the TV side though which isn't great. Try clearing your browser's history and cookies etc. sometimes that can solve the issue.

[Guest worth_the_wait]

Website generally seems to work ok ... certainly if using mainstream Operating Systems and Browsers.   I've rarely had many problems from Windows Vista/7/8/10 or browsers such as Internet Explorer/Chrome/Firefox etc.

 

Obviously if you're using more "esoteric" hardware/software, then more chances you get issues.

 

The main problem is sometimes the signon mechanism temporarily stops working ... like for an hour or so on Saturday.    Apart form that, it generally does what it's supposed to.

 

 

[fleckneymike]

Anyone else having issue re-registering? It tells me that my email is already being used (which it obviously is as that was my registered account until they asked us all to re-register)

 

EDIT - Ignore the above. The website is as clear as mud. Turns out I didn't need to re-register

Edited 24 July 2018 by fleckneymike

[danny2997]

On 22/07/2018 at 11:56, Ian Nacho said:

I've had this problem ever since the club website was updated well over a year ago. I couldn't be bothered with any hassle of creating an account so I just signed in with Google but I can never get a confirmation email whenever I purchase something. It says 'Confirmation email will be sent to [email protected], to change the email update your details.' I click the link to direct me to update my details and the email listed is my email so I have no idea why it isn't working. Any ideas on how I can get it to work?

I'd suggest changing it to something else and then change it back. 

 

I suspect they have two entries on the database for login email and mailing email, where the front end defaults to whatever one is populated and whatever they use to send the emails doesn't do so. (basically they need to employ someone who knows what they're doing) 

[Ian Nacho]

Anyone having issues with it this morning? Trying to buy tickets and it just won't let me.

[smitha]

11 minutes ago, Ian Nacho said:

Anyone having issues with it this morning? Trying to buy tickets and it just won't let me.

Had trouble in the week would not load the seating map on my phone, worked fine on the laptop. Seems to be hit and miss when ever I have used it.