LCFC and the Communication Void

[Guest RYM]

1 minute ago, Vlad the Fox said:

Hopefully though if they widely report this refusal to meet while raising the concerns of the supporters who are being ignored anger will grow and it will become a pr disaster (even bigger than now) not to communicate. Try and force their hand.

The club won’t care. The chance was last year when the FE Framework was just a draft. That was the only chance there was to make a difference, by not playing ball.

The club can now say that the fans and fan groups agreed to X because they signed up to the badly flawed FE Framework etc so in theory and In practice ( all emotions removed) the club are doing no wrong. They are hitting KPI’s with set amount of meetings etc etc. They played a blinder TBF.

 

Unfortunately the when the FT et al agreed to this BS it was all based on “it’s better to be in the room”. I advised them at the time that’s it’s not, especially when the real conversations are happening elsewhere.

[Vlad the Fox]

1 minute ago, RYM said:

The club won’t care. The chance was last year when the FE Framework was just a draft. That was the only chance there was to make a difference, by not playing ball.

The club can now say that the fans and fan groups agreed to X because they signed up to the badly flawed FE Framework etc so in theory and In practice ( all emotions removed) the club are doing no wrong. They are hitting KPI’s with set amount of meetings etc etc. They played a blinder TBF.

 

Unfortunately the when the FT et al agreed to this BS it was all based on “it’s better to be in the room”. I advised them at the time that’s it’s not, especially when the real conversations are happening elsewhere.

But surely if there’s enough noise outside of their control they have to react the same as any organisation that tries to brush off bad press. To not do so would be suicide and would permanently ruin their relationship with the supporters. I speak to a lot of supporters during my normal working day and many people I would view as kpfc and they are turning against the club. 

[Foxes_Trust]

21 minutes ago, Lako42 said:

@Foxes_Trust

 

That piece is just letting everyone know that the club no longer communicates on any level with it's supporters (customers) 

 

It really falls totally short of a full condemnation of this and does nothing to hold anyone to account over it. 

 

I appreciate things may have improved from the Trust (not hard) in terms of it's language about club actions or lack of, however, these absolute failures need properly digging out and need to be held to account. 

 

 

Name what you would expect to hear from named individuals in certain roles. Give examples of other clubs who actually have spoken to their supporter base following relegation. It's feels more like a commentary piece rather than what it should be at this stage. 

 

14 minutes ago, AjcW said:

I was going to reply with the same but assumed it was just a commentary piece rather than one of their letters that I assume they email in?

 

If I was writing it i'd take out the following...

 

"There may be valid and legitimate legal reasons for that because of the PSR / financial situation, but we’re left in limbo for now."

 

"other than brief comments in the Southampton home game programme, and the recent announcement about contract extensions for ‘nine rising stars’."

 

From my understanding the club HAVE to speak to the official supporters trust and include them in official meetings, if that's the case, give them full barrels! Don't tip toe around it, call them out and ask hard questions. It's not like they can get rid...

 

 

15 minutes ago, Vlad the Fox said:

Demand a meeting with the club, (you won’t get one)but let everyone know, social media, radio Leicester, Mercury ect.  Then report their refusal or silence to meet/communicate. You may be getting to the point that throwing rocks from the outside will have more impact than trying to work with them. 
 

This non communication is only bad for them and is pulling more and more people onto the KP out side of things. 

Just to address some of these comments, which are all very fair, but hopefully helpful to have some additional context on where we’re up to and what’s next.

 

As the official supporters trust we have a role in the Fan Engagement Framework (this is where the Trust has a rep on the FAB and we make sure we send a couple of board members to each of the Fan Engagement Framework sessions that take place). We have been telling the club for a while now that the minutes from these meetings need to be published quicker and more visibly and felt from the last session that the penny had dropped with the club that communication needed to be better, quicker and more visible - it was somewhat progress to see that also minuted so that it is on-record as an issue.

 

When the minutes were eventually released, they were somewhat buried and hard for the average fan to find. We wanted to draw attention to them so the statement we published is with the aim of bringing them to the attention of the wider fan base (if you hadn’t seen them before but now have then that’s a positive because fans need to be aware of what is in these minutes). But, of course, we are continuing to see subpar communication from the club post-relegation and have also shared concerns there. 
 

What this piece was not meant to be was a fix-all-issues piece, or the main way the Trust will be holding the club to account. That will come off the back of our end of season survey when we have real data to back our arguments (about to pass 3,000 responses) and that the club should have no excuse not to hear.

 

We’re about to announce the closing date for our survey (it will be Friday 27th June), will publish results in-full in early July and be taking issues to the club at that point. Ahead of then, you will see the odd smaller piece here and there.

 

 

 

 

 

[DennisNedry]

6 hours ago, Jon the Hat said:

Sounds like Rudders is not bringing his kids to games to hear the fans chanting about him, which is fair enough.  I can imagine it would be upsetting.

Good. I'm glad it's affecting him. 

[AjcW]

3 minutes ago, Foxes_Trust said:

 

 

Just to address some of these comments, which are all very fair, but hopefully helpful to have some additional context on where we’re up to and what’s next.

 

As the official supporters trust we have a role in the Fan Engagement Framework (this is where the Trust has a rep on the FAB and we make sure we send a couple of board members to each of the Fan Engagement Framework sessions that take place). We have been telling the club for a while now that the minutes from these meetings need to be published quicker and more visibly and felt from the last session that the penny had dropped with the club that communication needed to be better, quicker and more visible - it was somewhat progress to see that also minuted so that it is on-record as an issue.

 

When the minutes were eventually released, they were somewhat buried and hard for the average fan to find. We wanted to draw attention to them so the statement we published is with the aim of bringing them to the attention of the wider fan base (if you hadn’t seen them before but now have then that’s a positive because fans need to be aware of what is in these minutes). But, of course, we are continuing to see subpar communication from the club post-relegation and have also shared concerns there. 
 

What this piece was not meant to be was a fix-all-issues piece, or the main way the Trust will be holding the club to account. That will come off the back of our end of season survey when we have real data to back our arguments (about to pass 3,000 responses) and that the club should have no excuse not to hear.

 

We’re about to announce the closing date for our survey (it will be Friday 27th June), will publish results in-full in early July and be taking issues to the club at that point. Ahead of then, you will see the odd smaller piece here and there.

 

 

 

 

 

Again, not doubting any of this, but you've reaffirmed my point here...

 

"As the official supporters trust we have a role in the Fan Engagement Framework "

 

You're untouchable within reason, so I don't think there's a need for the nuance and balance in some of the comms, you don't need to add in the 'oh well I guess maybe there's a reason for it', it just needs to be more direct.

[Guest RYM]

7 minutes ago, Vlad the Fox said:

But surely if there’s enough noise outside of their control they have to react the same as any organisation that tries to brush off bad press. To not do so would be suicide and would permanently ruin their relationship with the supporters. I speak to a lot of supporters during my normal working day and many people I would view as kpfc and they are turning against the club. 

The club don’t need to care whether we think that is right or wrong. 
 

If the media got heavy the club would release a statement to say “we committed to X in the FE Framework and we have delivered X +. There’s no way back now.

 

Even the FT Survey which the media backed is just noise. At very best they’ll pick a couple of easy, low hanging fruit issues to sort and then say “we went above and beyond the FE, we listen to the fans”. It’s textbook and I’ve done similar myself when the shit hit the fan at clubs.
 

Very, very easy for the club to play these games now unfortunately.

[Foxes_Trust]

10 hours ago, RYM said:

I’ve not read much on here for months and I really don’t care too much about football and this club (but here I am) but is there any consequence if they don’t talk to fan groups? 

I know the FT “aren’t a protest group” which I get to an extent, but the same fu©️kers on the FT board hung themselves, the members and the fan base over 12 months ago before the FE framework and all that bollocks was allowed to be signed off. I’m repeating myself I know but still, it’s so valid and those clowns still need to walk away from the FT, which now has as close to zero credibility as its ever had. Despite better comms and a drizzle more energy I’d say.

 

That was the chance to have a massive tantrum and to out the tossers in charge. But they bottled it and this stance from the club was inevitable as advised. Fair play to the Club on it TBH. I’d do the same.

 

I can imagine your efforts are improved with new blood and genuinely well done to them but all this is just so easy for the club now. Unless you’re going to riot they’ll do fu©️k all because the FT was such a fu©️king shambles last year and wouldn’t listen to anything that was anti-club. 

 

For context (and so you remember yourselves) while we were all getting shafted for £25 etc the FT chairman at the time was delighted that the FT had a heads up on a Fatawu announcement video which “you should all quite enjoy”. 

 

Unfortunately despite the efforts of the new blood the FT made their bed last year and now you must lay on it while Anthony tucks you in, kisses you goodnight and laughs at you.

 

up the city 🦊

It’s Jamie here, Ryan.

 

Obviously I wasn’t privy to any of the discussions you had with Trust board members way back when, as I wasn’t involved with the Trust at that point, but it seems like you feel you weren’t listened to and that’s obviously still frustrating for you.

I get it.

 

But I don’t think it’s fair on the people you were speaking to at the time to keep quoting whatever discussions you had with them (some of them aren’t on here to have right of reply and I’ll not do it via the Trust account when I wasn’t party to any of the discussions).

 

A lot has changed in how the Trust operates since then and I think it only undermines the efforts we’re making in the here and now. I’ve said to you before, your energy would be much better on the inside of the Trust, and there are 4 board members up for election at the end of this year (which means potentially 4 new board members if people want to get involved and win their spot via the ballot). As always, happy to chat if you’re open to it.

[Foxes_Trust]

11 minutes ago, AjcW said:

Again, not doubting any of this, but you've reaffirmed my point here...

 

"As the official supporters trust we have a role in the Fan Engagement Framework "

 

You're untouchable within reason, so I don't think there's a need for the nuance and balance in some of the comms, you don't need to add in the 'oh well I guess maybe there's a reason for it', it just needs to be more direct.

Unfortunately that role is not as much of a given as you might think…

 

The Trust has to therefore strike a balance, hopefully you can appreciate that. There’s a time for the harder and more direct comms (you’ll have seen a couple of examples of that more recently from us) but not every statement the Trust makes is going to be that. And I say that as one of the newer board members that joined to try and improve the comms.

 

You want us to be harder and more direct. We will be. But an update piece about some hidden minutes on the club site isn’t our best time and place to do it (or it can lose effect). Off the back of a survey with large participation and armed with data will give us more to go to the club with with real strength.

[BrummieFOX]

21 minutes ago, Foxes_Trust said:

 

 

Just to address some of these comments, which are all very fair, but hopefully helpful to have some additional context on where we’re up to and what’s next.

 

As the official supporters trust we have a role in the Fan Engagement Framework (this is where the Trust has a rep on the FAB and we make sure we send a couple of board members to each of the Fan Engagement Framework sessions that take place). We have been telling the club for a while now that the minutes from these meetings need to be published quicker and more visibly and felt from the last session that the penny had dropped with the club that communication needed to be better, quicker and more visible - it was somewhat progress to see that also minuted so that it is on-record as an issue.

 

When the minutes were eventually released, they were somewhat buried and hard for the average fan to find. We wanted to draw attention to them so the statement we published is with the aim of bringing them to the attention of the wider fan base (if you hadn’t seen them before but now have then that’s a positive because fans need to be aware of what is in these minutes). But, of course, we are continuing to see subpar communication from the club post-relegation and have also shared concerns there. 
 

What this piece was not meant to be was a fix-all-issues piece, or the main way the Trust will be holding the club to account. That will come off the back of our end of season survey when we have real data to back our arguments (about to pass 3,000 responses) and that the club should have no excuse not to hear.

 

We’re about to announce the closing date for our survey (it will be Friday 27th June), will publish results in-full in early July and be taking issues to the club at that point. Ahead of then, you will see the odd smaller piece here and there.

 

 

 

 

 

How many responses are you now up to on this? Whilst I largely agree with others that have said nothing will change with this ownership because they simply don't care what fans think, I do feel the survey could be a big moment. Will you be trying to get some press/media attention around it's release? 

[Tommy G]

Bravo to whoever is posting using the Foxes Trust account, far more engaging that whoever it was before on here. 

[Foxes_Trust]

11 minutes ago, AjcW said:

Again, not doubting any of this, but you've reaffirmed my point here...

 

"As the official supporters trust we have a role in the Fan Engagement Framework "

 

You're untouchable within reason, so I don't think there's a need for the nuance and balance in some of the comms, you don't need to add in the 'oh well I guess maybe there's a reason for it', it just needs to be more direct.

Unfortunately that role is not as much of a given as you might think…

 

The Trust has to therefore strike a balance, hopefully you can appreciate that. There’s a time for the harder and more direct comms (you’ll have seen a couple of examples of that more recently from us) but not every statement the Trust makes is going to be that. And I say that as one of the newer board members that joined to try and improve the comms.

 

You want us to be harder and more direct. We will be. But an update piece about some hidden minutes on the club site isn’t our best time and place to do it (or it can lose effect). Off the back of a survey with large participation and armed with data will give us more to go to the club with with real strength.

[Foxes_Trust]

5 minutes ago, BrummieFOX said:

How many responses are you now up to on this? Whilst I largely agree with others that have said nothing will change with this ownership because they simply don't care what fans think, I do feel the survey could be a big moment. Will you be trying to get some press/media attention around its release? 

About to hit 3,000. We’d like to get to 3,250+ to represent 10% of the stadium capacity.

 

And, yes, we’re going to release the full results report (which will be 60+ pages) and run an online session in early July to present key findings and what we’ll do next.

 

We’ll send the results to all our media contacts and invite them to the online session too.

[Sol thewall Bamba]

52 minutes ago, Vlad the Fox said:

Hopefully though if they widely report this refusal to meet while raising the concerns of the supporters who are being ignored anger will grow and it will become a pr disaster (even bigger than now) not to communicate. Try and force their hand.

How many PR disasters have they had in the last couple of seasons?

 

They don't care. If anything every embarrassing episode for them just causes the drawbridge to be pulled up further.

[Sol thewall Bamba]

9 minutes ago, Foxes_Trust said:

About to hit 3,000. We’d like to get to 3,250+ to represent 10% of the stadium capacity.

 

And, yes, we’re going to release the full results report (which will be 60+ pages) and run an online session in early July to present key findings and what we’ll do next.

 

We’ll send the results to all our media contacts and invite them to the online session too.

Lovely stuff. This is historically what the club's hates the most, bad pressure within national news outlets. 

[AKCJ]

9 minutes ago, Sol thewall Bamba said:

How many PR disasters have they had in the last couple of seasons?

 

They don't care. If anything every embarrassing episode for them just causes the drawbridge to be pulled up further.

It's easier for the club to cover up the fact that they're not doing something as opposed to causing a PR disaster for doing something bad.

 

So it's easier for the club to stick their head in the sand and ignore the situation with Ruud because why would anyone outside of the club care? It's different for example with Man United and Jim Ratcliffe sacking everyone he lays eyes on. Each time that happens it creates a news article. That's not the case with this situation.

 

Whenever I do see an article pop up, the replies are pretty much all "How is Ruud still their manager" or similar. Neutrals simply don't care enough to follow what is going on and King Power don't care about Leicester fans. So there's not going to be a change.

[Guest RYM]

48 minutes ago, Foxes_Trust said:

It’s Jamie here, Ryan.

 

Obviously I wasn’t privy to any of the discussions you had with Trust board members way back when, as I wasn’t involved with the Trust at that point, but it seems like you feel you weren’t listened to and that’s obviously still frustrating for you.

I get it.

 

But I don’t think it’s fair on the people you were speaking to at the time to keep quoting whatever discussions you had with them (some of them aren’t on here to have right of reply and I’ll not do it via the Trust account when I wasn’t party to any of the discussions).

 

A lot has changed in how the Trust operates since then and I think it only undermines the efforts we’re making in the here and now. I’ve said to you before, your energy would be much better on the inside of the Trust, and there are 4 board members up for election at the end of this year (which means potentially 4 new board members if people want to get involved and win their spot via the ballot). As always, happy to chat if you’re open to it.

Hello Jamie

 

If I write anything on here that upsets any of the trust I usually get numerous phone calls, texts or emails so please don’t worry about that. They seem to have it covered between them. 
 

As an independent fan and part of no fan group I’m offering transparency, helping manage expectations and understanding of fan / club relations which with my experience is probably of value to someone somewhere I hope. It’s a world of smoke and mirrors afterall.

 

Naturally I appreciate that could be uncomfortable for the FT to read at times of course.

 

Thanks again for the offer but I no longer have any interest in being part of anything like FT again, but as I’ve said to Harry et al I’m always the end of one of those texts if you need a soundboard.

 

Best of luck with it all 

 

[jammie82uk]

9 hours ago, Jon the Hat said:

Sounds like Rudders is not bringing his kids to games to hear the fans chanting about him, which is fair enough.  I can imagine it would be upsetting.

His kids are grown adults and apparently have little to no interest in his job 

[Vlad the Fox]

2 hours ago, Sol thewall Bamba said:

How many PR disasters have they had in the last couple of seasons?

 

They don't care. If anything every embarrassing episode for them just causes the drawbridge to be pulled up further.

True. I guess I’m looking at it from the perspective of what I’d expect any normal functioning organisation would do. This lot don’t appear to be functioning at all and is increasingly looking like a one man band. 

[ealingfox]

14 hours ago, kenny said:

 

Is there any context to this? It can't just be Rudkin out chants can it?

 

Every time I read these minutes, somewhere there are absolutely disgraceful comments from our own fans in there, and this is no exception. Fancy making up shit like this for the purposes of taking the club's side over other fans.

Edited 11 June 2025 by ealingfox

[Stadt]

12 minutes ago, ealingfox said:

 

Every time I read these minutes, somewhere there are absolutely disgraceful comments from our own fans in there, and this is no exception. Fancy making up shit like this for the purposes of taking the club's side over other fans.

Pride completely cosy up the club in these meetings. Complete sycophants and as far as I’m aware have never once criticised the club. The official supporters club the same.

 

They care more about the tea and cake sinecure than their fellow fans.

[Guest RYM]

26 minutes ago, Stadt said:

Pride completely cosy up the club in these meetings. Complete sycophants and as far as I’m aware have never once criticised the club. The official supporters club the same.

 

They care more about the tea and cake sinecure than their fellow fans.

Pride will be onside as they get so much PR from the club, so while their love-in with the club is very strange considering how the club are anti-fan, I do understand why they conform.

 

The club, like so many clubs and businesses wear the rainbow when they choose like a badge of honour for a few days. Often the case when I was in football of "let's just get this done" , throw a few #'s around etc etc. I've not seen much to change that view / experience across the game. I doubt there is a strategy to grow the pride group fan base specifically within the clubs aims (I may be wrong) deeper than the tokenism LCFC show with their IG etc.

 

Remember last season Union FS were not allowed to "mass flyer" to raise mental heath awareness in our city, but some games later Pride have access to flyer fans from the club shop. If you are Pride why would you rock that very steady ship?

[Xen]

2 hours ago, Stadt said:

Pride completely cosy up the club in these meetings. Complete sycophants and as far as I’m aware have never once criticised the club. The official supporters club the same.

 

They care more about the tea and cake sinecure than their fellow fans.

Not sure why you brought up Pride in relation to the quoted post, but FWIW there's definitely members within Foxes Pride - several on here who I've spoken to - who have been vocal their grievances at the way that the group (and on a larger scale, the club) is run, and in particular how certain individuals seemingly are more interested in freebies/player meets (or a place on the FAB...) etc than actually running a group representative of the LGBT fanbase.

 

Foxes Pride can sometimes feel similar to how the Trust used to be, and how the club as a whole is, in that its more about the those at the top than the fans/community they actually represent.

 

I've largely stopped going to FP meets, I know others have done the same as well.

Edited 11 June 2025 by Xen

[MattFox]

6 hours ago, ealingfox said:

 

Every time I read these minutes, somewhere there are absolutely disgraceful comments from our own fans in there, and this is no exception. Fancy making up shit like this for the purposes of taking the club's side over other fans.

There’s a comment in there from someone complaining we aren’t more positive about relegation and not clapping the team off like we have done in previous relegations

 

 

Genuinely mind blowing 

Edited 11 June 2025 by MattFox

[Vlad the Fox]

3 minutes ago, MattFox said:

There’s a comment in there from someone complaining we aren’t more positive about relegation and not clapping the team off like we have done in previous relegations

 

 

Genuinely mind blowing 

“We love you lcfc” ??? Who the **** did they invite to this meeting? A bunch of tourists, Thai influencers?  

[foxinsocks]

10 hours ago, RYM said:

The club won’t care. The chance was last year when the FE Framework was just a draft. That was the only chance there was to make a difference, by not playing ball.

The club can now say that the fans and fan groups agreed to X because they signed up to the badly flawed FE Framework etc so in theory and In practice ( all emotions removed) the club are doing no wrong. They are hitting KPI’s with set amount of meetings etc etc. They played a blinder TBF.

 

Unfortunately the when the FT et al agreed to this BS it was all based on “it’s better to be in the room”. I advised them at the time that’s it’s not, especially when the real conversations are happening elsewhere.

Me too - I urged the trust to withdraw support. IMO it would have been hard for the club to go ahead while in dispute with the supporters trust.  I think at the AGM you saw the trust admit that they got played.  Frankly the FAB thing is a disgrace - the club seek to  have control - yet listening to the views of fans would be an opportunity to learn .... the FAB would not compel them to actually do anything so I wonder why they are so scared?