Season ticket renewals

[ClaphamFox]

On 27/05/2026 at 11:59, jet64 said:

Just had another email confirming my direct debit renewal for season ticket when I’ve cancelled numerous times 

Anyone else had this? 

 

5 minutes ago, Saxondale said:

Had exactly this. I’m absolutely beyond fuming. 
 

What the hell is wrong with these people? Whoever is in charge of ticketing should be sacked for this utter debacle.

It's like the ending of the Sixth Sense, except instead of realising you've been dead the whole time you realise that despite being convinced you cancelled your season ticket you actually renewed and will be there every game next season. 

[mo-rima]

Yh

I got the same email. 

Just don't get it

[The Year Of The Fox]

1 hour ago, ClaphamFox said:

 

It's like the ending of the Sixth Sense, except instead of realising you've been dead the whole time you realise that despite being convinced you cancelled your season ticket you actually renewed and will be there every game next season. 

The Hotel California

[MiDuck55]

On 24th April I received an email confirming that my Season Ticket had been cancelled as per my request

Today I received not one but two emails thanking me for renewing my Season Ticket and for my continued support

They also advised the direct debits would commence as detailed below - except that bit was blank

Has anyone else who has cancelled received this?

Pi** up in a brewery comes to mind

[Happy Fox]

Yes also received the same email today bunch of f**king jokers.

[Cincinnati Fox]

Every single department is a shambles! The organization has no accountability for performance, so the employees just don’t care. One big gravy train!

[LCFCJohn]

Maybe everyone who has received these emails should tank the clubs rating on review sites such as trust pilot?

 

https://uk.trustpilot.com/review/www.lcfc.com

[SemperEadem]

It is wild how many **** up’s are made there.

[jayfox26]

3 hours ago, ClaphamFox said:

 

It's like the ending of the Sixth Sense, except instead of realising you've been dead the whole time you realise that despite being convinced you cancelled your season ticket you actually renewed and will be there every game next season. 

Being dead seems a preferable option 😂

[Wasyls Pec Deck]

1 hour ago, SemperEadem said:

It is wild how many **** up’s are made there.

When your boss isn’t around, who gives a ****?

[jammie82uk]

Don’t you need to give 10 days notice for a change in direct debit under the direct debit guarantee? 

[Kp1984]

I also got the email thanking me for renewing even tho I cancelled realy early in the process and also got all the cancel emails and had ticket office confirm its all been processed. So when I seen that today I was like wtf 😂. Glad it’s an error 

[ROB-THE-BLUE]

I questioned it....

 

 

[Jattdogg]

6 hours ago, Taz_The_Fox said:

Ive canceled mine but just recieved another email saying thanks for renewing. 

 

Not sure whats going on 

Must be using Slayersforce instead of Salesforce. Email trigger flows do what they want with slayersforce

[00rawat]

Got same email today even though I cancelled wtf 

[Pita]

They want your money and don’t care how they get it

[Saxondale]

13 hours ago, ROB-THE-BLUE said:

I questioned it....

 

 

Maybe it’s just me, but I think an email illustrating that no season ticket payments are due would be better if it didn’t start with the phrase “thank you for renewing your season ticket “.

[BrummieFOX]

18 hours ago, ROB-THE-BLUE said:

I questioned it....

 

 

Haha, trying to pass that off as normal practice and basically blaming you for any confusion....."if you'd actually read the attached document Rob."

 

I just got the same one so it's basically gone to everyone that cancelled that previously used the DD scheme. That will be 1,000s of people. In any other business that's a monumental f*ck up. With these clowns, they blame the customer.

 

It really is every single week a new low.

[Mike Oxlong]

League One football at Premier League prices. That's some loyalty reward scheme they've offered. 

[Philkeavo]

20 hours ago, ROB-THE-BLUE said:

I questioned it....

 

 

This is so passive aggressive. No acknowledgment or acceptance that the ticketing office has sent out emails in error. A simple “we are sorry for this error, please accept our apologies”. No, a weird response that doesn’t make a whole lot sense except to a club that thrives on chaos and misinformation. Absolute donuts.