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UniFox21

Refunding of Purchased Tickets

By UniFox21, in Leicester City Forum

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DerbyshireFox

DerbyshireFox

Posted
Posted
6 minutes ago, Bert said:

So basically if you booked 4 Watford tickets and you were the lead client, you will get all the monies back from that purchase for the 4 tickets. 
 

If you have a season ticket as an example for you and your son and you’re the lead client you’ll get both monies back into your account. 

Just to clarify I pay for both mine and my dads season ticket but it only allows one in the quantity to refund, does that mean I have to do two season ticket applications or will it refund both

Bert

Bert

Posted
Posted
10 minutes ago, Costock_Fox said:

How can you see how much your season ticket is? I can’t remember how much mine is and can’t see it online anymore.

Varies for where you sit. Can you remember what your monthly payment was if you did it by direct debit? 

VLC86

VLC86

Posted
Posted
3 minutes ago, Bert said:

Varies for where you sit. Can you remember what your monthly payment was if you did it by direct debit? 

Yeah, we pay 10 months don’t we?

Bert

Bert

Posted
Posted
Just now, Costock_Fox said:

Yeah, we pay 10 months don’t we?

Yeah, so times that by 10, divide that by 19 then times it by 4 lol If you can understand me. 

snoopy87

snoopy87

Posted
Posted
10 minutes ago, Russell sprout said:

Yes I have the same issue 

Please don't think I'm trying to be a smart arse here but have you signed in to the lead account? I had that pop up when I first logged in and its because I wasn't signed in.

Bert

Bert

Posted
Posted
7 minutes ago, DerbyshireFox said:

Just to clarify I pay for both mine and my dads season ticket but it only allows one in the quantity to refund, does that mean I have to do two season ticket applications or will it refund both

According to lcfchelp as long as you’re the lead client, yes. 

  • Thanks 1
The boy Linacre

The boy Linacre

Posted
Posted

So how do you know that you will get a Refund for the child ticket that you bought?  There is NO confirmation of quantity or that your account is lined in the refunds process.  No mention in the video of a child/wife/dog etc......

I have a father and son season tickets and Everton A match tickets.  The confirmation e mail for the season ticket refund only mentions my number not my son's.

The only clue is "If you have selected the "Season Ticket Refund Claim", this includes all refund requests related to Season Tickets" but I see no written confirmation it is 2 refunds that I need.

 

Thoughts, suggestions??

 

image.thumb.png.629ec2d53dca8a3f85dd5706603f3da9.png

FoxyJim1987

FoxyJim1987

Posted
Posted
7 minutes ago, snoopy87 said:

Please don't think I'm trying to be a smart arse here but have you signed in to the lead account? I had that pop up when I first logged in and its because I wasn't signed in.

I personally am signed in mate all my account details etc are there but just get that message when I click claim refund

VLC86

VLC86

Posted
Posted
15 minutes ago, Bert said:

Yeah, so times that by 10, divide that by 19 then times it by 4 lol If you can understand me. 

Yeah, sorry I edited my original post as sussed it out before. Thanks mate.

Livid

Livid

Posted
Posted
39 minutes ago, Wrighty22 said:

Well that went a lot smoother than I thought it would.

So smooth it worries me! :D

  • Haha 3
Leicester_Loyal

Leicester_Loyal

Posted
Posted (edited)
1 hour ago, The boy Linacre said:

So how do you know that you will get a Refund for the child ticket that you bought?  There is NO confirmation of quantity or that your account is lined in the refunds process.  No mention in the video of a child/wife/dog etc......

I have a father and son season tickets and Everton A match tickets.  The confirmation e mail for the season ticket refund only mentions my number not my son's.

The only clue is "If you have selected the "Season Ticket Refund Claim", this includes all refund requests related to Season Tickets" but I see no written confirmation it is 2 refunds that I need.

 

Thoughts, suggestions??

 

image.thumb.png.629ec2d53dca8a3f85dd5706603f3da9.png

Yeah that was my issue. It mentions my reference but not the other one, so how do you know whether it's gone through. Come July we won't get a refund and by then it'll be too latelol

 

Our ticket office and systems really do seem Championship level at best.

Edited by Leicester_Loyal
FoxyJim1987

FoxyJim1987

Posted
Posted

Right I think I've done. We paid for 3 season tickets in one transaction but only have one name and reference number as a season ticket refund claim so as others have alluded to, I take it all our season tickets will be refunded as they were all bought together?? 

Ross 'LCFC' Turner

Ross 'LCFC' Turner

Posted
Posted

Does anyone have any idea how it works in relation to purchasing cup / away tickets separate? 

 

I pay for my own season ticket via direct debit, but a friend of mine purchased away tickets for Watford / Chelsea (H) in a group with all the account linked via his card / online account? 

Foxin_Mad

Foxin_Mad

Posted
Posted
23 minutes ago, Ross 'LCFC' Turner said:

 

 

I pay for my own season ticket via direct debit, but a friend of mine purchased away tickets for Watford / Chelsea (H) in a group with all the account linked via his card / online account? 

He would need to claim the refund for all the tickets he brought and give you the money back. 

Foxin_Mad

Foxin_Mad

Posted
Posted
27 minutes ago, pds said:

lol I am logged in.

When you click on Tickets, do you get a big Calling All Season Ticket Holders and Match Ticket Purchasers, with a yellow click here button?

 

Thats what I got. You should then see 2 options Season Ticket and Match Ticket with Claim by the side. 

Craig

Craig

Posted
Posted

I think '1' just means refund for all season tickets/match tickets that you have. It's a pretty poor/confusing way of doing it.

  • Like 3
Electric Yetis

Electric Yetis

Posted
Posted
11 minutes ago, Foxin_Mad said:

When you click on Tickets, do you get a big Calling All Season Ticket Holders and Match Ticket Purchasers, with a yellow click here button?

 

Thats what I got. You should then see 2 options Season Ticket and Match Ticket with Claim by the side. 

Nah none of that. Just the screen showed above. I've called and sorted it now anyway. Only took 5 mins.

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