Have the club gone this low?

[ClaphamFox]

43 minutes ago, Dan said:

KPFC stooges are on the wrong side of history. No matter what happens, I'll never have to live with that like some of these will.

 

I really do think the club is being purposely sabotaged. There's no other explanation.

There is a more worrying (and unfortunately more likely) explanation: that the club really has become consumed by a toxic combination of corporate arrogance and managerial incompetence. From the outside it seems like they have tried to become more ‘professional’ on the commercial side of things (aggressively pushing mobile tickets, treating fans as mere customers, banning people without sue process, dodgy sponsorship deals, etc) while completely losing their grip on the playing side (terrible recruitment, PSR issues, weird manager appointments).
 

It should be the other way around, and indeed under Khun Vichai it was: the club went out of its way to make the fans happy and was much more savvy in the transfer market, which brought success on the pitch. We'd be in a far better place as a club if they'd focused on becoming more professional on the playing side (eg, a new Director of Football) while keeping the fans onside by continuing to treat them with respect. They've just got their priorities completely messed up, and any company or institution that does that invariably finds itself in trouble. 

 

Edited 19 February by ClaphamFox

[phoneticerror]

Lots of mindless drones who work for the club, who don’t do anything behind yes/no answers after checking ‘the led’.

 

None of them want to help, nor do more than the absolute minimum. 

[Claudio Fannieri]

Wow, this club really is something else at the minute, it’s ability to stoop to new levels of incompetence whilst continually isolating the fan base is absolute elite level buffoonery. 
 

Quite simply we are no longer a football club with its supporters and community as the heart of it, we have a become a franchise based in Leicester, a brand that is only interested in generating as much commercial revenue as possible, “fans” are just a number now, ready to be replaced by a day tripper, tourist or new customer happy to pay for the Matchday experience. 
 

What is difficult for us as genuine supporters is its very difficult to turn your back on the club, badge and name of Leicester City as it’s in our blood, but this club bears no resemblance to the Leicester City I recognise, the shift in mindset and approach has basically placed a massive disconnect between the custodians of the club and the supporters who have invested their hearts and souls into the club. 
 

I will always be a Leicester City supporter I bloody love my club so much it hurts, but that doesn’t mean I will necessarily continue to be a customer whilst this board continue to operate in a manner which treats its loyal supporters with such disrespect and show little or no empathy or acknowledgement of personal circumstances. 
 

I am ashamed that my club operate in this manner. 

[Trav Le Bleu]

This is just symptomatic of modern high level football in general.  A complete disconnect between the club and the fans. Soon the Brentfords and Bournemouths will be the same.

[Wasyls Pec Deck]

Absolutely disgusting. Fans need looking after in situations like this. People like this guy are the football club. That’s what the people running things don’t realise. We’ve been around for a long time before and we’ll be around after these decision-makers have gone.

 

Hang your head in shame whoever has made this decision.

[StonyFox]

I can only go on personal experience, but the club swapped my dad's ST (OAP) for another family member (adult) in the summer due to him not being able to go for medical reasons. It might be worth them calling or raising it with the ticket office manager. 

[Edingleyfox]

Things do seem to have changed this season. If you miss a match they send a questionnaire which reminds you of the option to sell or forward the ticket. I don’t remember an option to state illness as a reason for non attendance unless it has changed recently. 
Overall the ability to sell or forward tickets looks good on paper but it doesn’t take too much to use up these options and of course fixtures are often moved and a lot of us have to commute a fair distance.     Hopefully someone at the club has the authority to be more flexible when there is prolonged or serious illness.

[Lutterworth Fox]

10 hours ago, EastAnglianFox said:

I can’t believe it’s got to a point that I want the club to rot in the lower leagues just because of the absolute embarrassment and financial hurt it will bring to our owners.

 

The more these little stories come out, the more disgusting we become

 

 

Don't worry we will rot in the lower leagues, been saying it for ages but nobody listens.

[Lako42]

This is only profiteering from cancer, you don't know what other owners would do worster.  

 

 

Be careful what you wish for 

[CosbehFox]

9 hours ago, EthanP5 said:

Hi this is me. My dad has the mobile ticket and can’t be transferred any other way now. I you have any ideas on bending the rules please let me know

I’ve dropped you a message on here. Hopefully help you out via the foxes trust. 
 

Anyone else had problems let me/us know, there’s an increasing trend of the inflexibility of the ticket policy leading to these situations and even bans 

[Lako42]

You would think someone at the club would twig that there are quite a few reasons that they now put every home game on GS. 

 

This despite insisting they couldn't on safety grounds not long ago. 

 

 

****ing cretins 

[Iwebema]

I'm sure there are some automated service emails or communications which is normal.

 

But it doesn't feel like a difficult task to say if a season ticket holder misses 2 games you just pick up the phone and check in with them and see if there's anything the club can help with to stop awful things like this happening. It shouldn't take social media and fan mobilisation to get this on the agenda of the club. 

 

Like everyone has said its a culture issue, where those in power would never dream of doing something like that in general so it's not even considered as an option, what I am seeing is a trend that suggests the club think 80% of the fan base are bad eggs and can't be trusted. They are so out of touch with the reality.

[UniFox21]

Just stinks of workers too scared to use their brain and potentially deviate from the script 

[Bert]

I’ll say it again. 
 

Whats happened to our once wonderful football club? 

[Clogger_]

11 hours ago, ClaphamFox said:

There is a more worrying (and unfortunately more likely) explanation: that the club really has become consumed by a toxic combination of corporate arrogance and managerial incompetence. From the outside it seems like they have tried to become more ‘professional’ on the commercial side of things (aggressively pushing mobile tickets, treating fans as mere customers, banning people without sue process, dodgy sponsorship deals, etc) while completely losing their grip on the playing side (terrible recruitment, PSR issues, weird manager appointments).
 

It should be the other way around, and indeed under Khun Vichai it was: the club went out of its way to make the fans happy and was much more savvy in the transfer market, which brought success on the pitch. We'd be in a far better place as a club if they'd focused on becoming more professional on the playing side (eg, a new Director of Football) while keeping the fans onside by continuing to treat them with respect. They've just got their priorities completely messed up, and any company or institution that does that invariably finds itself in trouble. 

 

Not having this. Under Vichai we were only successful in the transfer market when Pearson/Walsh took charge (and to a lesser extent Puel/Macia). Other than that absolutely clueless. All the credit needs to go rightly to those absolute giants of our club - Pearson and Walsh. How much of a role did Vichai *really* play in bringing them to our club?

[Clogger_]

On the wider thread... SHAME

[whetstonefox]

So sad , i’ll always go to the games but have spent nothing at the shop , food or drink for a couple of years , in fact I have spent more at AFC Hinckley’s club shop. The whole club is a soulless entity who come out with meaningless soundbites. By the time everyone wakes up we’ll be meandering around the bottom half of the championship losing any decent young players we get. The reset can’t happen next season as we are still going to be lumbered with crap. 

[Daggers]

9 hours ago, Lutterworth Fox said:

Don't worry we will rot in the lower leagues, been saying it for ages but nobody listens.

I think that’s because there’s a growing recognition that it is absolutely happening…unless the club invents another marketing company with no clients or history again.

[ClaphamFox]

18 hours ago, Clogger_ said:

Not having this. Under Vichai we were only successful in the transfer market when Pearson/Walsh took charge (and to a lesser extent Puel/Macia). Other than that absolutely clueless. All the credit needs to go rightly to those absolute giants of our club - Pearson and Walsh. How much of a role did Vichai *really* play in bringing them to our club?

Hence the phrase ‘under  Khun Vuchai’.

[Number 6]

Football will eat itself, and I can't wait.

[rugbyblue]

11 minutes ago, Number 6 said:

Football will eat itself, and I can't wait.

Ive been saying this for a while but im not so sure these days, as much as i wish the gravy train derails.  There's more football than ever on tv, there are games on any given night of the week, ticket prices are higher than ever, there is a div 1, 2 and 3 of european competition and lots of people are still lapping it up and making millionaires out of very average players and tv execs.  Maybe people like you and me and a few others, who preferred the old days arent lapping it up but given lots are, it still doesnt seem to be slowing down any.

[Number 6]

12 minutes ago, rugbyblue said:

Ive been saying this for a while but im not so sure these days, as much as i wish the gravy train derails.  There's more football than ever on tv, there are games on any given night of the week, ticket prices are higher than ever, there is a div 1, 2 and 3 of european competition and lots of people are still lapping it up and making millionaires out of very average players and tv execs.  Maybe people like you and me and a few others, who preferred the old days arent lapping it up but given lots are, it still doesnt seem to be slowing down any.

Fair points. I feel like the group of people feeling disillusioned with football has been growing recently though. It may be that it's just a changing of the guard and football will just be attended by tourists, as seems to be the want of clubs, but there would be a gap there for something else to fill that void and become more popular I think.

[Mickyblueeyes]

On 18/02/2025 at 23:01, Ashley said:

I've seen this circulating on social media channels. 

 

Is this anyone on here? Ill go for a beer with you and make sure you get to games. Keep your head up chap 🦊 

@Foxes_Trust next time you are having your love in with Whelan and are amazed by her passion, share this with her. This is the operation she is chief officer of. 
 

You can stand there and applaud as she gives you whatever ridiculous reason to justify such treatment. 

[sylofox]

My love for this club is disappearing rapidly while this shit show is running it. My respect for his farther is also dwindling.

 

How that great man had anything to do with this idiot is beyond me. I always thought the Thai culture was a respectful one. But we've ended up with usual foreign cvnt owners.

 

When news broke I didn't want them for this reason. Then loved them and now hate them again.

[CosbehFox]

25 minutes ago, Mickyblueeyes said:

@Foxes_Trust next time you are having your love in with Whelan and are amazed by her passion, share this with her. This is the operation she is chief officer of. 
 

You can stand there and applaud as she gives you whatever ridiculous reason to justify such treatment. 

Has been brought up. 
 

Hoping it gets sorted in a couple of days, the club are aware at level you’d expect some gravitas 
 

Effectively the club operates a computer says no policy at first contact. Then pass you onto a general email. It’s the literal no no’s of customer treatment