Foxes Trust End Of Season Survey: Results Webinar (Tuesday 8th July 8-9pm)

[Harpenden Fox]

The 'five things' approach is excellent. Clear, concise comms, and setting a baseline. Well done all, and thank you

[mozartfox]

2 hours ago, davieG said:

For the download of the Trust Survey🙃

[davieG]

5 hours ago, norwichfox said:

Should open in power-point, or the open office equivalent

Found Apache seems to work ok.

 

 

34 minutes ago, mozartfox said:

For the download of the Trust Survey🙃

Ah ok not sure I deserve a thanks for downloading it.

[Guest RYM]

5 hours ago, CosbehFox said:

Just remember we’ve lowered membership fees down to a £5 which will give you full voting rights, input to members only surveys and we hope to scale that up to more events too (my little area). 
 

If you are a member whose paid a £10, you get two years for your membership
 

We really want to push membership numbers, get the wide ranging opinions fed into us and really become a figure that as increasing weight for media and alike 

Well done mate.

 

Not one for now, maybe for your own internal review, but how can those in the trust (not the new) be comfortable knowing they’ve charged folk £10 and done fk all for years, if it’s now £5 for more value / service? What’s happened to all those £10? They can’t all have been spent on stamps?

 

Further proof they need to walk away. Get Digby, Bason et al gone. 

Edited 11 July 2025 by RYM

[Langston]

Not sure how to say this without sounding condescending or patronising but... well done to the new members of the Trust (and the old ones who might be embracing a change of direction)..

 

For as long as I can remember the Trust has always just felt like this ambiguous (and dare I say narcissistic without knowing too much) thing, a closed off group of people who released the odd statement and little else.. I never felt they particularly made an effort to engage the fanbase at large.. 

 

Now it appears the Trust has a genuine willingness to get more fans involved, to not be afraid to have difficult conversations with the club itself, and is much more transparent across all channels.. Without wanting to disparage members past, it feels like it has a recognisable voice and direction now whereas previously, to my admittedly uneducated eye, everything appeared a bit clandestine, borderline pointless..

 

It's obvious the amount of work that's gone into it all, and the posters on here, as well as Jamie who's popped up on a few things, are all very eloquent and perfectly pitched in my eyes.. Will be signing up..

 

 

[SemperEadem]

An impressive piece of work.

[Machinesoul1]

1 hour ago, Langston said:

Not sure how to say this without sounding condescending or patronising but... well done to the new members of the Trust (and the old ones who might be embracing a change of direction)..

 

For as long as I can remember the Trust has always just felt like this ambiguous (and dare I say narcissistic without knowing too much) thing, a closed off group of people who released the odd statement and little else.. I never felt they particularly made an effort to engage the fanbase at large.. 

 

Now it appears the Trust has a genuine willingness to get more fans involved, to not be afraid to have difficult conversations with the club itself, and is much more transparent across all channels.. Without wanting to disparage members past, it feels like it has a recognisable voice and direction now whereas previously, to my admittedly uneducated eye, everything appeared a bit clandestine, borderline pointless..

 

It's obvious the amount of work that's gone into it all, and the posters on here, as well as Jamie who's popped up on a few things, are all very eloquent and perfectly pitched in my eyes.. Will be signing up..

 

 

Totally agree after hearing Jamie on the Big Strong Leicester Boys last night I took the plunge and signed up.

[Thefox81]

Very damning for the club that. They cant surely ignore it. Well done @Foxes_Trust.

[Sol thewall Bamba]

Would have loved to have seen Anthony squirming when the engagement and comms stats were rolled out. 

[AjcW]

Well done everyone! 
 

personally feel the social media stats don’t tell the whole story at all. Amazed by the amount of people who said “agree” but when reviewing the age range of respondents I understand why. 
 

I hope the club don’t look at that and think “see we’re doing great” because that should be the channel where we are attracting the next generation and you can guarantee they’d “strongly disagree” if they done the survey. 

[AjcW]

1 hour ago, Thefox81 said:

Very damning for the club that. They cant surely ignore it. Well done @Foxes_Trust.

Honestly, I’m concerned that they’ll see “happy with season ticket prices, quote happy with food and food prices” and not read anything else….

[AjcW]

Joking aside, I’d be so ashamed if I had to sit there as Anthony or Imogen today and read through that. 
 

Two horror areas are the departments they run. 

[foxinsocks]

3 hours ago, RYM said:

Well done mate.

 

Not one for now, maybe for your own internal review, but how can those in the trust (not the new) be comfortable knowing they’ve charged folk £10 and done fk all for years, if it’s now £5 for more value / service? What’s happened to all those £10? They can’t all have been spent on stamps?

 

Further proof they need to walk away. Get Digby, Bason et al gone. 

There will be an election in December.... a chance to add new blood 

Edited 11 July 2025 by foxinsocks

[ian__marshall]

Link to the deck doesn't appear to be working, is this down? 

[davieG]

Just watched the YouTube video I'd like to thank everyone involved in creating, running and reporting back on the results.

 

I joined the Trust when it was first set up but left after the administration with club onto an even keel because I couldn't see what the point of it was, I happily re-joined last year and what a difference. I would urge all fans to join as it looks like the only way we're every going to see any change in how the club is run and how fans are treated.

 

A special thanks for setting the YT up with subtitles.

[iancognito]

Great work.

 

Maybe I need Specsavers but has someone got the YT link?

[RoboFox]

31 minutes ago, iancognito said:

Great work.

 

Maybe I need Specsavers but has someone got the YT link?

I can’t seem to find it either. 

[Foxy-Lady]

without gong back through the tire feed, can anyone point me to where i can easily access this?

 

very interested to see the findings....but im obviously being very lazy so apologies for that

[SemperEadem]

1 hour ago, iancognito said:

Great work.

 

Maybe I need Specsavers but has someone got the YT link?

It’s all in this.

 

https://foxestrust.co.uk/11926/foxes-trust-survey-full-results-published-today

[Vlad the Fox]

4 hours ago, davieG said:

Just watched the YouTube video I'd like to thank everyone involved in creating, running and reporting back on the results.

 

I joined the Trust when it was first set up but left after the administration with club onto an even keel because I couldn't see what the point of it was, I happily re-joined last year and what a difference. I would urge all fans to join as it looks like the only way we're every going to see any change in how the club is run and how fans are treated.

 

A special thanks for setting the YT up with subtitles.

Great post, I’ll be signing myself and the lad up.

[Foxes1]

Thanks for doing this survey the one thing that sticks out is the age ranges that filled it in. 46-65 = 36.37%, 31-45 = 27.55%, 66+ = 18.39%, 18-30 = 13.82% and 2.47% under 18's. Highlights that it is the middle age groups that seem more bothered by the way things are going. Perhaps it's the fact the club are not bothered by the under 30's (Who are the lifeblood of the club) not going to matches

.

[Gazza3]

How many people returned the survey around 3000 was the last I heard. I m sure the club will think that's not many out of all ST and members. Can we push the club to send a similar survey out to all fans to get a larger response. It's a start but need to do this again and try to push for more returns. Says a lot that most couldn't be bothered to fill it in or are happy with how things are going 

[Foxes_Trust]

2 hours ago, Gazza3 said:

How many people returned the survey around 3000 was the last I heard. I m sure the club will think that's not many out of all ST and members. Can we push the club to send a similar survey out to all fans to get a larger response. It's a start but need to do this again and try to push for more returns. Says a lot that most couldn't be bothered to fill it in or are happy with how things are going 

3,214 completed. The club acknowledged that the level of participation was impressive. The club's own surveys rarely gather more than 1,000 responses.

[dbtcity]

2 minutes ago, Foxes_Trust said:

3,214 completed. The club acknowledged that the level of participation was impressive. The club's own surveys rarely gather more than 1,000 responses.

I find it even more impressive the club actually acknowledged something 🙌🏻

[Foxes_Trust]

See our website here for an article published yesterday to release survey results in-full. We're also sharing below:

 

Our meeting with Senior Management at the Club, to discuss our End of Season Survey took place earlier today, and we are now publishing the survey results in full. They are available through the link at the end of this article.

 

Our Meeting with the Club – We will let you have more information about this in due course but what we can tell you now is that:

• The Trust were represented by: Jamie Barnard & Lynn Wyeth
• LCFC were represented by: Anthony Herlihy, Imogen Ward & Jim Donnelly
• The Club were provided with the full survey results, including the comments made by participants.
• We ran through the key findings from the survey, and
• We called for action by the Club in the five areas outlined in our Online Event on Tuesday night. (See below for links to our article published 10 July, the deck used on Tuesday’s Online Event, and a full recording of that Online Event on YouTube)

The Results of the Survey – Our article published on 10 July flagged up some of the key themes coming out of the survey – 

• The lack of confidence in senior management and the need for a refresh
• The perception of poor financial management
• The view that the club weren’t performing well with player recruitment and were making poor decisions in appointing and retaining managers
• The need to improve the atmosphere at home games
• The disconnect supporters were feeling linked to poor communications and fan engagement 

But supporters will see that there are other areas of concern. 

 

The Stadium – Over a third of fans surveyed felt that facilities in the stadium (such as kiosks and toilets) were not of a good standard. Just under half of fans surveyed feel that the change of stadium announcer is not a positive change. And over 65% do not think that the food and refreshments sold in the stadium represents good value.

 

Attracting the Next Generation – Only 12% of supporters surveyed believe that the club are doing enough to attract young fans.

 

Shirt Sponsorship – Almost 80% of supporters surveyed disagree that having BC Game as the front of shirt sponsor was the right choice. The Club should not make the same mistake twice.

 

Tickets – Almost 70% of fans surveyed disagree with the statement asking whether they support the Club’s move to digital ticketing. And towards 70% also disagreed that the pricing of matchday tickets was fair.

 

Club’s Membership Scheme – Over a third of supporters surveyed are saying that Membership scheme isn’t fair and good value, with only 14% feeling it is fair. It is clear the Club have work to do regarding Membership.

 

The Women’s Game – With only 10% of supporter’s surveyed feeling that the club do enough to promote the women’s game, and 45% feeling that the club need to do better, it’s important that the Club pay attention to this if they want interest in the Women’s team to thrive.

 

There are some things that supporter’s surveyed believe the Club are doing well … but not many. They include … Just under 90% of supporters surveyed feel safe at games, the majority of supporters surveyed feel the price of season tickets is fair, people with clear views about the pricing of tickets for the Women’s home games believe them to be fair. 

 

Take a look at the Full Survey Results HERE.

 

View the Foxes Trust Online Event about the survey results HERE on YouTube.

See the full slide deck used at the Foxes Trust Online Event.

Foxes Trust article 10 July – Foxes Trust Survey Results – Our On-line event generates press reaction – Foxes Trust

Join The Foxes Trust – 50% off this year’s membership.

Adult membership reduced from £10 per year to £5

Concessions reduced from £5 to £2.50 per year

Under 18’s £1

Under 16’s free

 

Visit our website here to join – Join Us – Membership – Foxes Trust